1. Introduction
Thank you for choosing the iPETMON PTM-101 WiFi Automatic Pet Feeder. This device is designed to provide convenient and reliable feeding for your pets, ensuring they receive their meals on schedule with precise portion control. With smart app integration, you can manage your pet's diet from anywhere, promoting a healthy and consistent feeding routine. This feeder is suitable for both cats and dogs and features dual stainless steel bowls for multi-pet households.

2. Safety Information
- This appliance is for indoor use only.
- Use only dry pet food with a pellet size between 4-12mm to prevent clogging.
- Keep the feeder away from children and pets during assembly and setup.
- Do not immerse the main unit in water or any other liquid.
- Ensure the power adapter is suitable for your local voltage.
- Always unplug the feeder before cleaning.
- Do not attempt to repair or modify the device yourself. Contact customer support if issues arise.
3. Package Contents
Please check the package for the following items:
- iPETMON PTM-101 Automatic Pet Feeder Main Unit
- Dual Stainless Steel Bowls (x2)
- Food Tray Base
- USB Power Adapter and Cable
- Desiccant Bag (pre-installed or separate)
- User Manual
4. Product Overview
Familiarize yourself with the main components of your pet feeder:

- Food Hopper: Top compartment for storing dry pet food (4L capacity).
- Lid: Secures the food hopper, often includes a desiccant box.
- Food Outlet: Where food is dispensed from the hopper.
- Dual Food Bowls: Two stainless steel bowls for simultaneous feeding of two pets.
- Control Panel/Buttons: Manual feed button, Wi-Fi indicator lights.
- Power Port: USB input for external power.
- Battery Compartment: Located at the bottom for backup power.
5. Setup Guide
5.1 Assembly
- Place the food tray base on a flat, stable surface.
- Insert the two stainless steel bowls into the designated slots on the base.
- Align the main feeder unit with the base and gently press down until it clicks into place.
5.2 Power Supply

- Primary Power: Connect the USB power adapter to the feeder's power port and plug it into a wall outlet.
- Battery Backup: For uninterrupted feeding during power outages, install 4 AA-size batteries (not included) into the battery compartment at the bottom of the feeder. Ensure correct polarity.
5.3 Filling the Food Hopper
- Open the lid of the food hopper.
- Pour dry pet food into the hopper. Ensure the food pellet size is between 4-12mm to prevent clogging.
- Close the lid securely. If a desiccant bag is included, ensure it is placed in its designated slot in the lid to keep food fresh.
5.4 App Installation and Wi-Fi Connection
- Download App: Search for "Tuya Smart" or "Smart Life" in your smartphone's app store (iOS or Android) and install it.
- Register/Login: Open the app and register a new account or log in with an existing one.
- Add Device: Tap '+' or 'Add Device' in the app. Select 'Small Home Appliance' > 'Pet Feeder (Wi-Fi)'.
- Connect to Wi-Fi: Follow the on-screen instructions to connect the feeder to your 2.4GHz Wi-Fi network. You may need to reset the feeder's Wi-Fi by pressing and holding the Wi-Fi button until the indicator light flashes rapidly.
- Pairing: Once the feeder is successfully paired, it will appear in your app's device list.
6. Operating Instructions
6.1 Setting Feeding Schedules via App

- Open the Tuya Smart or Smart Life app and select your iPETMON PTM-101 feeder.
- Navigate to the 'Meal Plan' or 'Schedule' section.
- Tap 'Add Meal' to create a new feeding event.
- Set the desired feeding time.
- Choose the number of portions for that meal (each portion is approximately 6g). The feeder supports up to 36 portions per meal and up to 10 meals per day.
- Save the schedule. You can create multiple schedules for different times of the day.
6.2 Manual Feeding
- Via App: On the app's main feeder screen, you can usually find a 'Feed Now' or 'Quick Feed' option. Select the number of portions and confirm to dispense food immediately.
- Via Device: Press the manual feed button on the feeder unit (if available) to dispense a single portion of food.
6.3 Low Food Alarm
The feeder is equipped with a sensor that detects low food levels. When the food in the hopper is running low, the app will send a notification to your smartphone, reminding you to refill the food container.
6.4 Remote Control
As long as your feeder is connected to Wi-Fi and your smartphone has internet access, you can control and monitor the feeder remotely from anywhere in the world using the Tuya Smart or Smart Life app.
7. Maintenance
7.1 Cleaning
Regular cleaning ensures hygiene and proper functioning of the feeder.
- Unplug the feeder from the power source and remove any batteries.
- Remove the food hopper lid, food hopper, and stainless steel bowls.
- Wash the stainless steel bowls, food hopper, and food tray base with warm soapy water. Rinse thoroughly.
- Wipe the main unit with a damp cloth. Do NOT immerse the main unit in water.
- Ensure all parts are completely dry before reassembling and refilling with food.
7.2 Desiccant Box

The feeder includes a built-in desiccant box (usually in the lid) to keep the pet food fresh and dry. Replace the desiccant bag every 1-2 months, or as needed, depending on humidity levels.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Feeder not dispensing food. | Food hopper empty, food clogged, power issue, incorrect schedule. | Check food level, ensure food pellet size is 4-12mm, check power connection/batteries, verify app schedule. |
| Wi-Fi disconnection or unable to connect. | Incorrect Wi-Fi password, 5GHz Wi-Fi network, feeder too far from router, network interference. | Ensure 2.4GHz Wi-Fi, re-enter password, move feeder closer to router, reset feeder Wi-Fi and re-pair. |
| App not controlling feeder. | Feeder offline, app not updated, phone internet issue. | Check feeder's Wi-Fi status, update app, check phone's internet connection. |
| Low food alarm not working. | Sensor obstructed, app notifications disabled. | Clean food sensor area, enable app notifications in phone settings. |
| Feeder works on batteries but not with USB cable. | Faulty USB cable or adapter, power outlet issue. | Try a different USB cable/adapter, test the power outlet with another device. |
9. User Tips
- Consistent Wi-Fi: Ensure your feeder is placed in an area with strong 2.4GHz Wi-Fi signal for reliable app control and notifications.
- Battery Backup: Always keep fresh AA batteries installed, even if using USB power, to ensure your pets are fed during unexpected power outages.
- App Familiarization: Spend some time exploring the Tuya Smart/Smart Life app to fully understand all scheduling and portion control options.
- Food Type: Stick to dry kibble within the recommended size range (4-12mm) to prevent jamming and ensure smooth operation.
10. Specifications
| Feature | Detail |
|---|---|
| Model Number | PTM-101 |
| Food Capacity | 4 Liters |
| Suitable Food Type | Dry food only |
| Food Pellet Size | 4-12mm |
| Max Meals Per Day | Up to 10 meals |
| Max Portions Per Meal | Up to 36 portions |
| Portion Size | Approx. 6g per portion |
| Power Supply | USB 5V/1A adapter (included), 4x AA batteries (not included) for backup |
| Connectivity | 2.4GHz Wi-Fi (IEEE 802.11b/g/n) |
| App Control | Tuya Smart / Smart Life App |
| Dimensions (L x W x H) | 35cm x 20cm x 19cm |
| Weight | 1.776 kg |
| Origin | Mainland China |
11. Warranty and Support
For warranty information, technical support, or any questions regarding your iPETMON PTM-101 Automatic Pet Feeder, please refer to the contact information provided by your retailer or the manufacturer's official website. Keep your purchase receipt as proof of purchase.




