Curved Hook Smart Lock Instruction Manual

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your Curved Hook Smart Lock. Please read this manual thoroughly before installation and use to ensure proper function and longevity of the product.

The Curved Hook Smart Lock offers multiple unlocking methods including fingerprint, IC card, passcode, mechanical keys, and optional smart app control (TTLock or Tuya Smart). It is designed for various door types, including frameless glass doors, framed glass doors, and wooden doors.

2. Product Overview

The smart lock features a sleek design with advanced security features. Key components include the main lock unit, rear panel, latch, and various accessories depending on your chosen model.

Figure 2.1: Front and Rear Panels of the Smart Lock

Figure 2.2: 304 Stainless Steel Latch (8mm thick)

Figure 2.3: Product Dimensions (Type A lock as example)

3. Package Contents

Please verify that all items are present in your package:

• Smart Lock Front Panel
• Smart Lock Rear Panel
• Mortise Lock (Type A, B, C, D, E, F, or G depending on selection)
• 2 Mechanical Keys
• 2 IC Cards
• Installation Screws and Accessories
• Instruction Manual

Figure 3.1: Mechanical Keys and Emergency USB Port

4. Installation Guide

Important Notes:

• Batteries for the lock and remote controller are not included due to shipping limitations. Please purchase 4x AA alkaline batteries separately.
• The lock is not waterproof. Avoid exposure to excessive moisture.
• Ensure you select the correct lock type for your door. Different types come with different accessories and installation requirements.

4.1 Door Type Compatibility

The smart lock is compatible with various door types:

• Frameless Glass Doors: Suitable for door thickness of 8mm to 12mm. No drilling is required for types A, B, C, D.
• Framed Glass Doors or Wooden Doors: Suitable for door thickness of 4cm to 7cm. Drilling is required for types E, F, G.

Figure 4.1: Door Type Compatibility and Installation Requirements

4.2 Battery Installation

The lock requires 4x AA alkaline batteries (not included).

1. Remove the battery cover on the rear panel of the lock.
2. Insert 4 AA alkaline batteries, ensuring correct polarity (+/-).
3. Replace the battery cover.

4.3 Reset Key Location

The reset key is located on the rear panel. It is designed for easy access without needing to disassemble the entire rear panel during installation or for maintenance.

Figure 4.2: Reset Key Location

5. Operating Instructions

5.1 Unlocking Methods

The smart lock supports multiple ways to unlock:

• Fingerprint: Use the semiconductor biometric sensor for quick access.
• IC Card: Tap a registered IC card on the designated area.
• Passcode: Enter your registered numerical code on the keypad.
• Mechanical Keys: For emergency or manual override, use the provided mechanical keys. The keyhole is typically located at the bottom of the front panel.
• Emergency USB Port: In case of complete battery depletion, a Type-C USB port is available for emergency power to temporarily unlock the door.

Figure 5.1: Semiconductor Fingerprint Sensor and Emergency Unlock Port

5.2 Smart App Control (Optional)

Depending on your model, the lock may support TTLock or Tuya Smart app integration.

5.2.1 TTLock App Functions

The TTLock app supports 26 languages and allows for various controls via Bluetooth. For Wi-Fi control, a compatible Wi-Fi hub (G2) is required (not included).

• Touch to Unlock
• Send Password (temporary or time-bound codes)
• Send eKey (electronic key)
• Add Fingerprint
• Authorized Admin Management
• eKey Management
• Add Passcode
• System Settings
• View Unlock Records
• Normally Passage Mode

Figure 5.2: TTLock App Function Overview

TTLock vs. Tuya Wifi Lock Feature Comparison:

Figure 5.3: Feature Comparison Table

5.2.2 Tuya Smart App Functions (Wi-Fi Version)

For models with Tuya Wi-Fi functionality, no extra gateway is needed for remote control.

• Direct Wi-Fi connection for remote control.
• Support for remote unlock requests via the app.
• Ability to send dynamic or temporary codes.
• View unlock records.

Figure 5.4: Tuya Wi-Fi Lock Direct Connection

Figure 5.5: Tuya App Interface (Alarm, Users, Temporary Code)

Figure 5.6: Tuya App Interface (Remote Unlock, Codes, Records)

5.2.3 Tuya Smart App Functions (Bluetooth Version)

For models with Tuya Bluetooth functionality, you can unlock or lock when connected via Bluetooth. For Wi-Fi control, a compatible Wi-Fi hub is required (optional).

Figure 5.7: Tuya Bluetooth Lock with Optional Wi-Fi Hub

5.3 Passage Mode

The lock supports a "Normally Passage Mode" (available with TTLock app). When activated, the door remains unlocked, allowing free entry and exit without requiring authentication. This is useful for periods of high traffic or when the door needs to remain open.

6. Maintenance

• Battery Replacement: The lock will provide a low power warning when batteries are running low. Replace all four AA alkaline batteries promptly to ensure continuous operation.
• Cleaning: Clean the lock's exterior with a soft, dry cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components.
• Fingerprint Sensor: Keep the fingerprint sensor clean and dry for optimal performance.
• Mechanical Components: Periodically check the latch and other mechanical parts for smooth operation. Do not lubricate with oil-based products unless specifically recommended by the manufacturer.

7. Troubleshooting

• Lock not responding: Check battery levels. If batteries are depleted, use the emergency USB Type-C port for temporary power or the mechanical key.
• Fingerprint not recognized: Ensure your finger is clean and dry. Try re-registering your fingerprint if the issue persists.
• Passcode not working: Verify the correct code is being entered. Check if the lock is in "Normally Passage Mode" if applicable.
• App connectivity issues: Ensure Bluetooth is enabled on your phone and you are within range. For Wi-Fi models, check your Wi-Fi connection. For TTLock with Wi-Fi hub, ensure the hub is properly connected and configured.
• Anti-tamper alarm: If the alarm sounds, it indicates an attempt to tamper with the lock. Check the lock for any signs of forced entry.

8. Specifications

9. User Tips

• Regular Battery Checks: Even with low power warnings, it's good practice to check battery levels periodically, especially if you use the lock frequently.
• Multiple Unlock Methods: Always set up at least two unlock methods (e.g., fingerprint and passcode) and keep the mechanical keys in a safe, accessible location outside the locked area for emergencies.
• App Integration: If using a smart app, familiarize yourself with all its features, including remote access, temporary codes, and user management, to maximize convenience and security.
• Door Alignment: Ensure your door is properly aligned and closes smoothly before installing the lock to prevent unnecessary strain on the locking mechanism.

10. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the seller's contact information or the official product website. Keep your purchase receipt as proof of purchase.