1. Introduction
Thank you for choosing the Philips Sonicare HX2471 Electric Toothbrush. This manual provides essential information for the safe and effective use of your new toothbrush. The HX2471 series offers advanced acoustic wave technology for superior cleaning, gum care, and whitening, designed for adult users.
Image: Philips Sonicare HX2471 Electric Toothbrush in white, blue, and pink, shown with extra brush heads and a USB charging dock.
2. Product Features
- Acoustic Wave Technology: Delivers up to 30,000 movements per minute for powerful cleaning.
- Multiple Cleaning Modes: Features 4 or more modes including Deep Cleaning, Whitening, Gentle Cleaning (Sensitive), and Massage (Gum Care), and Refresh.
- Soft Bristle Stiffness: Gentle on teeth and gums while providing effective plaque removal.
- Rechargeable Design: Convenient USB charging with a long-lasting battery life of up to 30 days.
- Waterproof: Designed for safe use in wet environments.
- Snap-in Brush Head System: Easy to attach and replace brush heads.
Image: Visual representation of the five cleaning effects offered by the toothbrush.
Image: Key features of the toothbrush including battery life, water resistance, and warranty.
3. Setup and First Use
- Charge the Toothbrush: Before first use, fully charge your toothbrush. Connect the USB charging dock to a power source and place the toothbrush handle on the dock. The battery indicator light will show charging status. A full charge can take several hours.
- Attach the Brush Head: Align the brush head with the handle and push it down firmly until it snaps into place. Ensure it is securely attached.
- Wet the Brush Head: Wet the bristles and apply a small amount of toothpaste.
- Power On: Press the power button to turn on the toothbrush.
- Select a Mode: Press the power button repeatedly to cycle through the available cleaning modes (Clean, Gum Care, White, Sensitive, Refresh). The indicator light next to the selected mode will illuminate.
- Begin Brushing: Place the bristles against your teeth at a slight angle towards the gumline. Move the brush slowly across your teeth, allowing the sonic action to clean each tooth surface.
Image: Close-up of the snap-in brush head system.
4. Operating Modes
The Philips Sonicare HX2471 offers multiple modes to cater to your specific oral care needs:
- Clean: Standard mode for daily, thorough cleaning.
- Gum Care: Gentle mode for stimulating and massaging gums.
- White: Designed to remove surface stains and whiten teeth.
- Sensitive: Extra gentle mode for sensitive teeth and gums.
- Refresh: Quick mode for a fresh feeling.
Image: Close-up of the toothbrush handle displaying the power button and mode indicators.
Video: Demonstration of the Philips Sonicare toothbrush's high-frequency vibration and cleaning effectiveness.
5. Maintenance
5.1 Cleaning the Toothbrush
- After each use, rinse the brush head thoroughly under running water.
- Wipe the handle with a damp cloth. Do not immerse the handle in water.
- Ensure the charging dock is clean and dry before placing the toothbrush on it.
5.2 Replacing the Brush Head
For optimal performance and hygiene, it is recommended to replace the brush head regularly, approximately every 3 months, or sooner if the bristles become frayed.
Image: Reminder for regular brush head replacement.
6. Troubleshooting
If you encounter any issues with your Philips Sonicare toothbrush, please refer to the following common solutions:
- Toothbrush not turning on: Ensure the toothbrush is fully charged. If the battery is low, place it on the charging dock for several hours.
- Weak vibration or reduced cleaning power: The brush head may be worn out. Replace it with a new Philips Sonicare HX24xx series compatible brush head. Also, ensure the brush head is securely attached.
- Toothbrush not charging: Check if the USB charging dock is properly connected to a working power source. Ensure the toothbrush handle is correctly seated on the charging dock.
- Unusual noise: Ensure the brush head is correctly attached and not loose.
7. Specifications
Image: Detailed product specifications.
| Feature | Detail |
|---|---|
| Brand | Philips |
| Model | HX2471 (HX2471/01, HX2471/02, HX2471/03) |
| Item Type | ELECTRIC TOOTHBRUSH |
| Type | Acoustic Wave |
| Movements per Minute | 10,000 to 30,000 |
| Sound Frequency | 30,000 cycles/minute |
| Power Type | Rechargeable (Batteries Included: Yes) |
| Operating Modes | Clean, Gum Care, Whitening, Sensitive, Refresh (4 or more) |
| Bristle Stiffness | SOFT |
| Material | PVC |
| Waterproof | Yes |
| Battery Life | Up to 30 days |
| Brush Head System | Snap-in Brush Head |
| Age Group | Adults |
| Certifications | RoHs, CE, 3C |
| Origin | Mainland China |
| Package Dimensions (L x W x H) | 21cm x 14cm x 4cm |
| Package Weight | 0.276 kg |
8. User Tips
- Brush Head Compatibility: The HX24xx series toothbrushes are new models with a specific brush head interface. They are not universally compatible with traditional HX3, 6, or 9 series brush heads. Ensure you purchase compatible brush heads such as HX2021, HX2023, HX2031, and HX2033.
- Regular Replacement: For optimal cleaning and hygiene, replace your brush head every 3 months.
- Gentle Brushing: Let the sonic vibrations do the work. There's no need to scrub aggressively.
- Timed Cleaning: Utilize the built-in timer (if available) to ensure you brush for the dentist-recommended 2 minutes.
Image: Important information regarding brush head compatibility for the HX24xx series.
9. Warranty and Support
Your Philips Sonicare HX2471 Electric Toothbrush comes with a 2-year warranty (National 2-Year Joint Insurance) from the date of purchase, covering manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.
For support, service, or further inquiries, please contact Philips customer service through their official website or authorized service centers in your region.





