1. Introduction
The Eastron Smart X96-5E is an advanced multi-function three-phase energy monitoring solution. It offers various output options, including Pulses and RS485 RTU Modbus, making it suitable for diverse applications. The meter is designed for 96mm panel mounting and features IP51 protection. It operates with 1/5A current transformers and includes user-friendly configuration and display buttons for easy navigation through parameters and settings. Measurement modes are selectable via free configuration software, supporting kWh display, Total kWh (Import + Export), Import kWh, and Net kWh (Export - Import). This device is certified in the UK according to EU directive 2014/32/EU, with MID certificate number 0120 / SGS0288.

2. Product Features
- Three-phase 1/5A current transformer operation.
- Multi-parameter measurement capabilities.
- RS485 Modbus RTU communication protocol.
- Bi-directional measurement for both kW and kWh.
- Backlit LCD display for clear visibility from various viewing angles.
- Includes free configuration software for advanced settings.
- MID certified for billing purposes in Europe.
3. Specifications
The following table details the technical specifications of the Smart X96-5E energy meter.

For non-visual users, here is a summary of the key specifications:
| Category | Parameter | Value |
|---|---|---|
| Input | Nominal input voltage | 3x230/400 V ac |
| Max. continuous input overload voltage | 80% - 120% of Un. | |
| Max. short duration input voltage | 2 x nominal voltage for 1 second | |
| Nominal input voltage burden | <0.2VA per phase | |
| Nominal input current | 1/5A | |
| Nom. input current burden | <0.1 VA | |
| Accuracy | Voltage (V) | 0.5% of range maximum |
| Current (A) | 0.5% of range maximum | |
| Frequency (Hz) | 0.2% of mid-frequency | |
| Power factor (PF) | 1% of unity (0.01) | |
| Active power (W) | 1.0% of range maximum | |
| Reactive power (VA) | 1.0% of range maximum | |
| Apparent power (VA) | 1.0% of range maximum | |
| Active energy (kWh) | Class 0.5S IEC62053-22, Class 1.0 IEC62053-21 | |
| Environment | Operating temperature | -25 °C to +55 °C |
| Storage temperature | -40 °C to +70 °C | |
| Outputs | Pulsed output relay (configurable) | Opto-coupled, potential-free SPST-NO contact |
| Contact Rating current | 2-27mA at 27V DC | |
| Contact Rating voltage | 5-27V DC | |
| Communications | Modbus RTU (RS485) | 2-wire half duplex |
| Type | 2-wire half duplex | |
| Baud rate | 2400, 4800, 9600, 19200, 38400 | |
| Address | 1 to 247 | |
| Pulsed output S0 2 (non-configurable) | 3200IMP/kWh | |
| Enclosure | Enclosure Style | DIN 96 panel mount |
| Dimensions | 96x96x70mm | |
| Panel cut-out | 92x92mm | |
| Panel thickness | 1-3mm | |
| Protection rating | IP51 (indoor) | |
| Material | UL 94-V0 | |
| Weight | 420 g |
4. Setup and Installation
The Smart X96-5E is designed for 96mm panel mounting. Ensure the panel cut-out is 92x92mm and the panel thickness is between 1-3mm for proper installation.
4.1 Wiring Diagrams
Proper wiring is crucial for accurate measurement and safe operation. Refer to the diagrams below for different phase configurations. Always ensure power is disconnected before performing any wiring.

For non-visual users, the image displays three wiring diagrams:
- Single phase two wires: Shows connections for L (Live) and N (Neutral) to the voltage input terminals, and current transformer (CT) connections to the current input terminals.
- Three phase three wires: Illustrates connections for L1, L2, L3 to the voltage input terminals, and CT connections for each phase to the current input terminals.
- Three phase four wires: Details connections for L1, L2, L3, and N to the voltage input terminals, and CT connections for each phase to the current input terminals.
Always consult the product label on the rear of the device for specific terminal markings and voltage/current ratings before making connections.

5. Operating Instructions
The Smart X96-5E features a backlit LCD display and several buttons for navigation and configuration.
5.1 Front Panel Overview

The display typically shows L1, L2, L3 voltage readings and accumulated kWh. Other parameters like current, power factor, and frequency can be accessed using the navigation buttons.
5.2 Button Functions
- Ph S / ESC: Likely used to cycle through phase displays (L1, L2, L3) or to exit a menu/setting.
- V/A: Used to display Voltage and Current parameters.
- MD PF Hz: Used to display Maximum Demand, Power Factor, and Frequency.
- P: Likely used to display Power (kW, kVar, kVA).
- E: Used to display Energy (kWh, kVarh). This button may also be used to enter configuration mode or confirm selections.
5.3 Configuration Software
The meter supports free configuration software for advanced settings and selectable measurement modes. This software allows you to configure the meter for specific kWh display types, including Total kWh (Import + Export), Import kWh, and Net kWh (Export - Import). Refer to the software's documentation for detailed instructions on its use.
5.4 RS485 Modbus RTU Communication
The meter is equipped with RS485 Modbus RTU for remote data acquisition. For detailed information on the Modbus protocol and register map, please refer to the official Eastron website or contact customer support.
6. Maintenance
The Smart X96-5E energy meter is designed for reliable operation with minimal maintenance. Keep the display and casing clean using a soft, dry cloth. Do not use abrasive cleaners or solvents. Ensure proper ventilation around the unit to prevent overheating. Regular checks of wiring connections for tightness and integrity are recommended.
7. Troubleshooting
If you encounter issues with your Smart X96-5E meter, consider the following common troubleshooting steps:
- No Display: Check power supply connections and ensure the rated voltage is applied. Verify the panel cut-out dimensions and mounting are secure.
- Incorrect Readings: Double-check all wiring connections against the appropriate wiring diagram (Single phase two wires, Three phase three wires, or Three phase four wires). Ensure current transformers (CTs) are correctly installed and oriented. Verify the CT ratio settings in the configuration software.
- Communication Issues (RS485): Check RS485 wiring for correct polarity (A/B). Verify baud rate and address settings in both the meter and your communication system. Ensure termination resistors are correctly applied if necessary.
- Buttons Unresponsive: Ensure the meter is not in a locked mode. If the issue persists, a power cycle (disconnect and reconnect power) may resolve it.
For persistent issues or complex problems, please contact Eastron customer support.
8. User Tips
- MID Certification: If you intend to use this meter for billing purposes, especially in Europe, ensure that the MID certification (0120 / SGS0288) meets your local regulatory requirements. MID approval is specifically for electrical meters used for billing.
- Datasheet and Modbus Protocol: For detailed technical specifications, Modbus protocol instructions, or the Modbus register map, visit the official Eastron website (www.eastrongroup.com). These resources are essential for advanced integration and understanding of the meter's capabilities.
- Initial Setup: Pay close attention to the wiring diagrams for your specific electrical system (single-phase, three-phase three-wire, or three-phase four-wire) to ensure accurate measurements from the start.
9. Warranty and Support
The Eastron Smart X96-5E Multi-function Energy Meter comes with an 18-month warranty from the date of purchase.
For technical support, troubleshooting assistance, or warranty claims, please contact Eastron customer service. You can find additional resources, including datasheets and Modbus protocol documentation, on the official Eastron website: www.eastrongroup.com.





