1. Introduction
Thank you for choosing the EKSA E1000 WT Wireless Gaming Headset. This headset is designed to provide an immersive gaming experience with its 2.4GHz ultra-low latency wireless technology, 7.1 SoundBase surround sound, and AI noise-cancelling microphone. It offers multi-platform compatibility and a comfortable design for extended use. Please read this manual carefully to ensure proper setup and operation.
Official product overview video for the EKSA E1000 WT Gaming Headset.
2. Package Contents
Please check the box for the following items:
- 1 × E1000 WT Gaming Headset
- 1 × USB-A Wireless Dongle
- 1 × 3.5mm Audio Cable
- 1 × Type-C Charging Cable
- 1 × User Manual
- 1 × Carry Pouch
- 1 × Retail Box
All components included in the EKSA E1000 WT package.
3. Specifications
| Feature | Specification |
|---|---|
| Product Name | EKSA E1000 WT |
| Brand Name | EKSA |
| Model | E1000WT |
| Communication | Wireless+Wired (2.4GHz RF, 3.5 MM) |
| Wireless Type | RF (2.4GHz) |
| Driver Diameter | 50mm |
| Vocalism Principle | Dynamic |
| Frequency Response Range | 20 - 20000Hz |
| Impedance Range | up to 32 Ω |
| Resistance | 32Ω |
| Sensitivity | 110±3dBdB |
| Total Harmonic Distortion | 1% |
| Microphone | Yes, with AI Noise Cancelling |
| Volume Control | Yes |
| Control Button | Yes |
| Battery Life | Up to 36 hours (lights off) |
| Charging Method | Cable (Type-C) |
| Material | ABS, Plastic |
| Earcups Type | Sealed |
| Headphone Pads Material | Memory Foam |
| Sound Isolating | Yes |
| Active Noise-Cancellation | No |
| RGB Lighting | Yes, Dazzlight RGB (one-key switch On/Off) |
| Compatibility | PC, PS4, PS5, Xbox One S/X, Nintendo Switch, Mobile Devices |
4. Setup
4.1 Wireless Connection (2.4GHz)
- Locate the USB-A Wireless Dongle included in your package.
- Plug the USB-A Wireless Dongle into an available USB port on your PC, PS4, or PS5.
- Power on your EKSA E1000 WT headset by long-pressing the Multi-Function button (ON/OFF).
- The headset should automatically connect to the dongle. A status indicator light on the headset will confirm the connection.
The 2.4GHz wireless dongle provides ultra-low latency for gaming.
4.2 Wired Connection (3.5mm)
- Locate the 3.5mm Audio Cable.
- Plug one end of the 3.5mm Audio Cable into the 3.5mm Audio Jack on your headset.
- Plug the other end into the 3.5mm audio output interface of your PS4, PS5, Nintendo Switch, Xbox One S/X, or mobile device.
- The headset will operate in wired mode.
4.3 Multi-Platform Compatibility
The EKSA E1000 WT headset is compatible with a wide range of devices:
- USB Audio Interface (2.4GHz Wireless): PC, Laptop, PS4, PS5
- 3.5mm Audio Output Interface (Wired): PS4, PS5, Nintendo Switch, Smart Phone/Tablet, Xbox One S/X
The headset offers versatile compatibility with multiple gaming platforms and devices.
5. Operating Instructions
The EKSA E1000 WT features convenient on-ear controls for easy adjustments during gameplay or media consumption.
Detailed view of the on-ear controls for the EKSA E1000 WT headset.
5.1 Power On/Off
- Power On: Long press the Multi-Function button.
- Power Off: Long press the Multi-Function button.
5.2 Volume Control
- Use the Volume Wheel (+/-) located on the earcup to adjust the audio volume up or down.
5.3 Microphone Control
- Microphone Mute/Unmute: Short press the Microphone Function button.
- ENC On/Off: Long press the Microphone Function button to toggle the Environmental Noise Cancelling (ENC) feature.
The AI noise-cancelling chip enhances voice clarity by eliminating background noise.
5.4 Sound Mode Switching
- 7.1 Surround Sound On/Off: Short press the Multi-Function button to toggle between 7.1 surround sound (Gaming Mode) and stereo sound (Music Mode).
Switch between immersive 7.1 surround sound for gaming and clear stereo for music.
5.5 RGB Lighting Control
- RGB Light On/Off: Double-click the Multi-Function button to turn the Dazzlight RGB lighting on or off.
Easily toggle the Dazzlight RGB lighting to customize your gaming aesthetic.
5.6 Charging
- Connect the provided Type-C Charging Cable to the Type-C Charging Jack on the headset and a USB power source.
- The Charging Indicator light will show the charging status.
- A full charge takes approximately 2.5 hours and provides up to 36 hours of continuous wireless use (with lights off). A quick 10-minute charge can provide up to 3 hours of use.
Battery life and charging details for the EKSA E1000 WT headset.
6. Maintenance
6.1 Cleaning
- Use a soft, dry cloth to clean the headset's exterior.
- For earpads, gently wipe with a damp cloth and mild soap if necessary, then dry thoroughly. Avoid excessive moisture.
- Do not use harsh chemicals or abrasive cleaners.
6.2 Storage
- When not in use, store the headset in the provided carry pouch to protect it from dust and scratches.
- Keep the headset in a cool, dry place, away from direct sunlight and extreme temperatures.
- Avoid placing heavy objects on the headset.
6.3 Battery Care
- To prolong battery life, avoid fully discharging the headset frequently.
- Charge the headset regularly, even if not in constant use.
7. Troubleshooting
7.1 No Sound / Low Volume
- Ensure the headset is powered on and properly connected (either via USB dongle or 3.5mm cable).
- Check the volume wheel on the headset and your device's volume settings.
- If using wireless, ensure the USB dongle is securely plugged in and the headset is paired.
- If using wired, ensure the 3.5mm cable is fully inserted into both the headset and the device.
- Test the headset with another device to rule out device-specific issues.
7.2 Microphone Not Working
- Ensure the microphone is not muted (short press the Microphone Function button).
- Check your device's audio input settings to ensure the headset microphone is selected as the default input device.
- Verify that the microphone is securely attached to the headset.
- Test the microphone with another application or device.
7.3 Wireless Connectivity Issues (e.g., "wireless in ps5?")
- Ensure the USB-A Wireless Dongle is firmly plugged into an available USB port on your PS5.
- Make sure the headset is powered on and within range of the dongle.
- Try unplugging and re-plugging the dongle, then restarting the headset.
- On your PS5, navigate to Settings > Sound > Audio Output > Output Device and ensure "EKSA E1000 WT" or a similar option is selected.
- For microphone input on PS5, go to Settings > Sound > Microphone > Input Device and select the headset.
7.4 RGB Lights Not Working
- Double-click the Multi-Function button to ensure the RGB lights are not turned off.
- Check if the headset has sufficient battery charge.
8. User Tips
- Maximize Battery Life: To extend your playtime, remember to turn off the RGB lighting when not needed. The headset can last up to 36 hours with the lights off.
- Instant Immersion: For PC, PS4, and PS5 users, the 7.1 SoundBase feature is plug-and-play with the USB dongle, requiring no additional driver installation for immediate surround sound.
- Clear Communication: Utilize the AI noise-cancelling microphone for crystal-clear communication with teammates, especially in noisy environments. Long-press the mic button to toggle ENC.
- Comfort for Long Sessions: The memory foam earpads and adjustable headband are designed for comfort during extended gaming sessions. Adjust the headband for a snug yet comfortable fit.
9. Warranty and Support
The EKSA E1000 WT Gaming Headset comes with a 2-year warranty, ensuring peace of mind regarding product quality and performance.
Your EKSA E1000 WT headset is covered by a 2-year warranty.
For technical support, warranty claims, or any other inquiries, please contact EKSA customer service through their official website or the retailer where you purchased the product. Please have your proof of purchase and product model number ready when contacting support.
