1. Safety Warnings & Precautions
WARNING!
- Avoid immersing the AC charging connection device in water.
- Do not step on, pull, bend, or knot the charging cable.
- Do not insert foreign objects into any part of the Charging vehicle connector.
- Refrain from dropping the control box or placing heavy objects on its surface.
- Do not install or use the charger near flammable, explosive, harsh, or combustible materials, chemicals, or vapors.
- Ensure the operating ambient temperature of the equipment remains within the range of -30 °C to +55 °C.
- Don't use the charger when you, the vehicle, or the charger is exposed to severe rain.
- Do not use the charger if it is defective, appears cracked, frayed, broken, otherwise damaged, or fails to operate.
- Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage.
- Do not attempt to open, disassemble, repair, tamper with, or modify the charger.
- This product is exclusively designed for electric vehicle charging purposes.
- Avoid using external wires or adapters.
- This product must be well-grounded when used.
- Never insert your fingers into the charging plug.
- The EV charger is not user serviceable. Contact us at tina@feyree.com for any repairs.
- If the device fails to charge normally as per the operation manual, please contact the seller or consider a replacement.
- Never allow children to play with the charger cable.
- To avoid the risk of fire or electric shock, do not use this device with an extension cord.
- Using a worn or damaged AC outlet may cause burns or start a fire.
- Risk of explosion. This equipment has arc or sparking parts that should not be exposed to flammable vapors.
- Risk of electric shock. Do not remove the cover or attempt to open the enclosure of the charger unit. No user-serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION! Please Note Before Start Charging
Precautions 1:
- It is recommended that electrical outlets for your charger should be installed by a licensed and qualified electrician. To avoid serious injury or death; installation must comply with local codes.
- This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to help reduce the risk of electric shock.
Precautions 2:
- Ensure the power plug and socket are compatible before initiating the charging process.
- Do not charge if the socket is damaged, rusty, cracked, or has a loose connection. In case the socket is dirty or wet, please disconnect the power supply first. Wipe the charging plug with a dry and clean cloth to ensure it is dry and free from any debris.
- Verify that the charging connector, cable, control box, and plug surface are in good condition without any scratches, rust, breaks, or damages.
2. Product Overview
The feyree Portable EV Charger is a high-performance charging solution designed for electric vehicles. It features Wi-Fi and APP control for smart charging management and robust safety protections.
Key Features:
- High Flame Retardant Material: Gun head, cable, and shell meet UL94V-0 fire protection rating.
- Secure Charging: Includes overcurrent, overvoltage, undervoltage, leakage (TypeB AC30mA + DC6mA), and overheating protection. IP66 waterproof rating.
- Faster Charging: Max charging power of 11KW, providing approximately 55 km driving range per hour of charging.
- Wi-Fi Smart APP Control: Real-time monitoring, scheduling charging times (for off-peak rates), adjusting current, and receiving fully-charged notifications via the Tuya Smart or Smart Life app.
- New Design Style: Features capacitive touch buttons for a modern user experience.
- 3 Button Functions: Dedicated buttons for Setting Charging Time ("T"), Setting Delay Time ("D"), and Adjusting Current ("A") before charging, with memory function.
- Multi-function Usage: Comes with a charging box holder for both portable and wall-mounted installation.
- Long Service Life: Utilizes ePTFE (Waterproof Breathable Membrane) to minimize damage from temperature and air pressure differences. Shell thickness of 3.5mm for superior compressive strength.
Product Video: Unboxing and Features
This video demonstrates the unboxing and key features of the feyree Portable EV Charger, including its components and basic operation.
3. Setup
3.1 Package Contents
Upon unboxing, please verify that all components are present:
- feyree Portable EV Charger with Type2 Cable and CEE Plug
- EV Charger Box Holder
- Charger Plug Holder
- Storage Bag
- Mounting Screws and Wall Plugs (7 each)
- User Manual (this document)
3.2 Physical Installation
The charger can be used portably or wall-mounted using the provided holder.
- Portable Use: Simply place the charger in a safe, dry location near your vehicle and a compatible power outlet.
- Wall-Mounted Installation:
- Choose a suitable location on a solid wall, ensuring it is within reach of your vehicle and a power source, and away from flammable materials.
- Use the EV Charger Box Holder as a template to mark drilling points.
- Drill holes and insert the wall plugs.
- Secure the EV Charger Box Holder to the wall using the provided screws.
- Mount the charger control box onto the holder.
- Install the Charger Plug Holder nearby to keep the charging plug tidy when not in use.
3.3 APP Setup (for Wi-Fi Smart APP Version)
To utilize the smart features, download and configure the app:
- Download the "Tuya Smart" or "Smart Life" app from Google Play Store or Apple App Store.
- Open the app, ensure your phone's Wi-Fi and Bluetooth are enabled.
- Select "Add Device" within the app.
- The app will search for nearby devices. Once the feyree charger is detected, follow the on-screen instructions to complete the pairing process. You will need to connect under a Wi-Fi environment.
- Enter your Wi-Fi network information (SSID and password) when prompted.
4. Operating Instructions
4.1 Control Box LCD Display Overview
The 2.8-inch LCD display provides real-time charging information and status indicators:
- Real-time Temperature: Displays the current operating temperature.
- WiFi State: Indicates connection status (Connection Waiting, Connect, Not Connected).
- Charging Status: Shows if charging is active.
- Selectable Current: Displays the set charging current (e.g., 16A, 32A).
- Charging Voltage (L1, L2, L3): Real-time voltage for each phase.
- Charging Current (L1, L2, L3): Real-time current for each phase.
- Real-time Power: Current power consumption in kW.
- Power Consumption: Total energy consumed in kWh.
- Set Delayed Charging Time (D:): Configured delay before charging starts.
- Set Charging Time (T:): Configured duration for charging.
4.2 Button Functions
- A (Adjust Current): Short press to cycle through available current settings (8A, 10A, 13A, 16A). This can be done before charging.
- D (Set Delay Time): Short press to set a delay for charging to start (1 to 15 hours).
- T (Set Charging Time): Short press to set the duration of charging (1 to 15 hours).
- Long Press T (10 seconds): Enters the settings menu for advanced options like Charge Plan, Charge Log, Settings, and About Device.
4.3 Charging Steps
- Adjust Current: If necessary, tap the "A" button to select the desired charging current (e.g., 8A, 10A, 13A, 16A). WARNING: The charging current set shouldn't be higher than the supply current, otherwise there may be a safety hazard.
- Connect Charging Connector: Connect the charging plug to your Electric Vehicle (EV). Charging will begin automatically or according to your set schedule.
4.4 Ending Charging
- Plan A (Automatic Stop): The charger will automatically stop charging when the car is fully charged. You can then directly unplug the charger.
- Plan B (Manual Stop - Power Switch): Turn off the power switch connected to the charger to end charging, then unplug the charger.
- Plan C (Manual Stop - Vehicle Control): Stop charging from your electric vehicle (most EVs have a stop charging button or switch). Then unplug the charger plug.
- Plan D (Manual Stop - App Control): Click "Stop charging" in the feyree app, then pull out the charger plug.
5. Maintenance
- Cleaning: Regularly wipe the charging plug and control box with a dry and clean cloth to ensure it is free from dirt, dust, and debris. Do not use abrasive cleaners or solvents.
- Cable Inspection: Periodically inspect the charging cable for any signs of wear, cuts, fraying, or damage. If any damage is found, discontinue use immediately and contact customer support.
- Storage: When not in use, store the charger in a dry, cool place. Utilize the provided charger box holder and plug holder to keep the cable and plug organized and protected.
- Environmental Protection: While the charger is IP66 waterproof, it is not designed to be submerged in water for extended periods. Avoid prolonged exposure to extreme weather conditions when possible.
6. Troubleshooting
This section provides solutions to common issues you might encounter with your feyree EV charger.
| Fault Name | Reason for Failure | Recommendations |
|---|---|---|
| Over Voltage | AC input voltage is too high |
|
| Under Voltage | AC input voltage is too low |
|
| Over Current | AC input current is too high |
|
| Over TEMP | Charger internal temperature greater than 85°C |
|
| Elec leakage | Leakage is greater than the following values: TypeA:(60Hz)AC20mA/(50Hz)AC30mA TypeB: AC 30mA+DC 6mA |
|
| Leakage self check | The sensor for detecting leakage is abnormal |
|
| PE Fault | Poor grounding or incorrect wiring |
|
| Err:cp | Charging plug CC/CP connection abnormality |
|
7. Specifications
The feyree Portable EV Charger is available in various configurations. Below are the general specifications for the Type2 and GB/T models, with a focus on the 11KW version.
7.1 Type2 Specifications (11KW)
| Feature | Specification |
|---|---|
| Power Rating | 11KW |
| APP Support | Yes |
| Leakage Protection | TypeB AC 30mA + DC 6mA |
| Power Supply System | Three Phase |
| Rated Voltage | 380V±20% |
| Rated Current | 8-10-13-16A (Adjustable) |
| Input Frequency | 50/60Hz |
| Charger Plug IP Rating | IP66 |
| Charger Box IP Rating | IP66 |
| Operating Temperature | -30°C ~ +55°C |
| Storage Temperature | -40°C ~ +80°C |
| Standby Power | <3W |
| Operation Humidity | 5%~95% non-condensation |
| Cable Specification | 5G 2.5mm²+1*0.5mm² (5m length) |
7.2 Physical Dimensions & Weight
- Length: 38cm
- Width: 38cm
- Height: 10cm
- Weight: 3.5KG
8. User Tips
- Energy Consumption Tracking: For detailed energy consumption statistics over longer periods (e.g., a month or a year), check the features available within the Tuya Smart or Smart Life app. Many smart home apps offer historical data logging.
- App Choice: Both Tuya Smart and Smart Life apps are suitable for controlling the charger. Choose the one you are most comfortable with or already use for other smart devices.
- Off-Peak Charging: Utilize the app's scheduling feature to charge your EV during off-peak electricity hours to save on energy costs.
- Bluetooth Control: If Wi-Fi is unavailable, remember that the app can control the charger via Bluetooth within a 10-meter range after the initial Wi-Fi setup.
9. Warranty & Support
9.1 Warranty
feyree offers a Two-Year Warranty to customers who have purchased an original feyree product.
9.2 Lifetime Technical Support
In case of any product-related issues, we encourage you to reach out to us. Please provide pictures and videos for further assistance to expedite the support process.
E-mail: tina@feyree.com
9.3 Exclusions
The warranty does not cover:
- Any product damage resulting from failure to follow the recommended guidelines.
- Damage caused by unauthorized disassembly of the machine or seeking maintenance from a non-designated service center.
- Products not purchased as original feyree products.
- Any modifications or do-it-yourself alterations carried out without guidance from a licensed electrician.
10. FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference; (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and uses can radiate radio frequency energy, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the user's authority to operate the equipment.
The device has been evaluated to meet general RF exposure requirement. To maintain compliance with FCC's RF exposure guidelines, the distance must be at least 20cm between the radiator and your body, and fully supported by the operating and installation configurations of the transmitter and its antennas.
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