OBDeleven Nextgen Device User Manual

Important Usage Instructions

OBDeleven device connected to a smartphone displaying diagnostic information.

• Do not disassemble the device! Any changes or modifications will void the warranty and the user's ability to operate the equipment.
• All wireless data transferring devices that produce interference may affect other devices that are placed nearby.
• Do not use OBDeleven if it distracts the driver or causes any discomfort due to the OBD2 port's placement. The device must not interfere when driving the vehicle or the driver's ability to do so.
• Please consult representatives of your vehicle's manufacturer regarding the location of the OBD2 port on your car.
• The device can be affected by water and humidity.

Attention!

• The device uses SELV limited power source. The nominal voltage is 12 V DC. The allowed range of the voltage varies between 9 V and 16 V DC.

Setup Guide

1. Download the Application

The OBDeleven application is available on major app stores. Download it to your smartphone or tablet.

Download the OBDeleven app from Google Play, App Store, or AppGallery.

2. Quick Start & Device Connection

Follow these steps to connect your OBDeleven device to your vehicle:

1. Plug the device into the OBD2 port.
2. Turn on the ignition or start the engine.
3. Make sure the LED lights on the OBDeleven device are on, indicating that it is receiving power.

The OBD2 port is usually located under the dashboard, on the left side beneath the steering wheel column, or behind a latch or a cover somewhere around the dashboard.

The OBDeleven NextGen device and its packaging.

3. Create an Account

Create an account using your Email, Facebook, or Apple ID within the OBDeleven application.

4. Add the Device and Connect to Your Car

1. Plug the device into the OBD2 port.
2. Open the OBDeleven application.
3. Press the Connect button.
4. Choose the OBDeleven 2 device from the list.
5. Create a six-digit PIN for the device.

5. Add Credits and/or a Plan to Your Account

If you have purchased a PRO/ULTIMATE plan or Credits, redeem your digital content code that you received in your email in the Dashboard on app.obdeleven.com. A tutorial on how to redeem your plan or purchased credits can be found here: obdeleven.com/video-tutorial

Operating the Device

The OBDeleven Nextgen Device allows you to diagnose and customize your vehicle using the companion mobile application. Once connected, you can perform various functions such as reading and clearing fault codes, monitoring live data, and activating one-click features.

One-Click Features

The application provides 'One-Click Features' for quick and easy activation of various vehicle functions. For example, you can enable or disable the 'Windows function from remote' feature directly from the app. The app will guide you through the process, indicating when the feature is working or successfully applied.

The OBDeleven app interface showing diagnostic scan results and available features.

Compatibility

The OBDeleven Nextgen Device is designed for Volkswagen Group vehicles and other compatible brands.

Supported Vehicles:

To check the full list of supported vehicles and features, visit obdeleven.com/supported-vehicles or check the 'Supported vehicles' section within the OBDeleven application.

System Requirements:

• iOS 15 or newer supported phones/tablets
• Android 6.0 or newer phones/tablets

You must use the hardware and software of Voltas IT in a responsible manner, having critically assessed your knowledge about programming (coding) of a vehicle. For more information, please visit: obdeleven.com/terms-and-conditions

Specifications

Certifications:

The OBDeleven Nextgen Device holds the following certifications:

• IC ID: 29947-OBDELEVEN
• FCC ID: 2AVJ4-OBDELEVEN
• RoHS Compliant
• UKCA Certified
• CE Certified

Troubleshooting Tips

For common issues and solutions, please refer to our help platform:

support.obdeleven.com

Alternatively, you can contact our support team:

• Use the Live Chat function on the OBDeleven website.
• Contact us via email at support@obdeleven.com.

User Tips

• Understand Features: Before attempting to unlock or modify vehicle codes, ensure you fully understand the implications of each feature. Refer to the app's descriptions and the official OBDeleven website for detailed information.
• Credit Management: If you've purchased a PRO/ULTIMATE plan or credits, make sure to redeem your digital content code promptly via the dashboard on app.obdeleven.com to access all functionalities.

Warranty and Returns

Warranty

Voltas IT guarantees that its products are free of any manufacturing defects for 24 months. If a product fails within this specific warranty period, it can be:

• Repaired.
• Replaced with a new product.

The warranty does not apply if the product was purchased from an unauthorized reseller, if instructions were not followed, or if damage resulted from abuse, accident, modification, or other causes beyond reasonable control. Any replacement product will have a warranty equivalent to the remaining original warranty period or 90 calendar days, whichever is longer.

How to Submit a Warranty Claim

To obtain warranty service, contact us via the Live Chat on our website or refer to our customer support at support@obdeleven.com.

• It is the user's responsibility to safely package the device and any returned hardware, including providing correct information to verify your account.
• The user will be responsible for any shipping and handling charges, customs duties, VAT, or other associated taxes/charges when returning hardware.
• Hardware for which Voltas IT cannot reproduce the claimed issue or verify the purchase will be rejected.

For more detailed information regarding the warranty, please visit obdeleven.com/warranty.

Return Policy

We apply a 14-day return policy. The item must be returned in the original packaging and without any marks of use.

• Hardware or accessories purchased online may be opened for inspection (not used) and returned for a refund or exchange within the 14-day return period, following the dispatch date.
• Virtual items such as credits, PRO, or ULTIMATE plans can be returned within 30 days if they were not used.
• We are unable to refund postage and packaging costs incurred when returning an unwanted product for international or domestic Lithuanian orders.
• Items bought as part of a bundle (including PRO or ULTIMATE plan or credits, hardware, and/or software packs) will incur a full price charge for other items in the bundle if the digital content was used upon return. Your refund will be adjusted accordingly.
• If returning hardware, it must contain all of the components.