1. Introduction
Thank you for choosing the S20 Wireless Headphones. These TWS (True Wireless Stereo) earbuds feature Bluetooth 5.1 connectivity, a reflective LED mirror design on the charging case, and are designed for sports use with waterproof and sweat-resistant capabilities. This manual provides essential information for setting up, operating, and maintaining your headphones.
2. Package Contents
Please check the box for the following items:
- S20 Wireless Earbuds (Left and Right)
- Charging Case
- Charging Cable
- User Manual
3. Product Overview
The S20 charging case features an intelligent LED digital display that shows the power levels of both the left and right earphones, as well as the charging compartment itself. The reflective mirror design adds a sleek aesthetic.


4. Setup and First Use
4.1 Charging the Earbuds and Case
Before first use, fully charge the charging case and earbuds. Place the earbuds into the charging case. Connect the charging cable to the case and a USB power source. The LED display will indicate charging status.

4.2 Power On/Off
- Power On: The earbuds will automatically power on when removed from the charging case. Alternatively, tap the headset for 5 seconds.
- Power Off: Place the earbuds back into the charging case to power off automatically. Alternatively, tap the headset for 5 seconds.
4.3 Bluetooth Pairing
- Remove both earbuds from the charging case. They will automatically enter pairing mode.
- Enable Bluetooth on your mobile device.
- Search for "S20" in the list of available devices and select it to connect.
- Once connected, you will hear a confirmation prompt.
Note: The S20 earbuds support independent use. You can connect one earbud to your phone, or connect both to share music with another person, effectively functioning as two independent earphones.

5. Operating Instructions
The S20 earbuds feature touch controls for various functions:

| Function | Action |
|---|---|
| Play / Pause | Tap the headset 1 time |
| Answer / Hang up Call | Tap the headset 1 time |
| Music Switching (Next Track) | Tap the headset 2 times |
| Music Mediation (Previous Track) | Tap the headset 3 times |
| Summon Voice Assistant (Siri, Google Assistant, etc.) | Tap the headset for 2 seconds |
| Power On/Off | Tap the headset for 5 seconds |
6. Maintenance and Care
To ensure the longevity and optimal performance of your S20 Wireless Headphones, please follow these maintenance guidelines:
- Cleaning: Use a soft, dry, lint-free cloth to clean the earbuds and charging case. Do not use harsh chemicals or abrasive materials.
- Water Resistance: The earbuds are waterproof and sweat-resistant, making them suitable for sports. However, they are not designed for swimming or prolonged submersion in water. Ensure they are dry before placing them back in the charging case.
- Storage: When not in use, store the earbuds in their charging case to protect them from dust and damage. Store in a cool, dry place away from extreme temperatures.
- Battery Care: To preserve battery life, avoid fully discharging the battery frequently. Charge the device regularly, even if not used for extended periods.
7. Troubleshooting
If you encounter issues with your S20 Wireless Headphones, try the following steps:
- No Sound: Ensure the earbuds are charged and properly paired with your device. Check the volume levels on both the earbuds and your connected device.
- Pairing Issues: Turn off Bluetooth on your device, then turn it back on. Remove the earbuds from your device's Bluetooth list and attempt to re-pair. Ensure the earbuds are fully charged.
- One Earbud Not Working: Place both earbuds back into the charging case, then remove them again to reset their connection. Ensure both earbuds are charged.
- Unresponsive Touch Controls: Ensure the earbuds are clean and dry. A soft reset by placing them in the charging case might resolve minor glitches.
- Charging Case Not Charging: Check the charging cable and power adapter. Ensure the charging port on the case is clean and free of debris.
If the problem persists, please refer to the warranty and support section.
8. Specifications
| Feature | Specification |
|---|---|
| Brand Name | XUANXIANG |
| Model | S20 |
| Material | Plastic |
| Category | Earphones & Headphones |
| Earcups Type | Semi-open |
| Max Output | 1mW |
| Number Of Drivers | 2 |
| Charging Method | Charging case |
| Driver Diameter | 20mm |
| Total Harmonic Distortion | 10% |
| Bluetooth Version | 5.1 |
| With Microphone | Yes |
| Is wireless | Yes |
| Waterproof | Yes |
| Resistance | 32Ω |
| Line Length (Bluetooth Range) | 10m |
| Sensitivity | 123dB |
| Active Noise-Cancellation | Yes |
| Volume Control | Yes |
| Control Button | Yes |
| Vocalism Principle | Dynamic |
| Wireless Type | Bluetooth |
| Communication | True wireless |
| Style | In-ear |
| Origin | Mainland China |
9. User Tips
- Optimal Fit: Experiment with different ear tip sizes (if provided) to find the most comfortable and secure fit for better sound quality and noise isolation.
- Single Earbud Mode: For calls or awareness of your surroundings, you can use just one earbud. Simply remove one from the case and leave the other in.
- Regular Cleaning: Clean the ear tips and charging contacts regularly to prevent debris buildup that can affect sound or charging.
- Charging Case as Power Bank: The charging case has a built-in large-capacity battery, allowing it to charge the earbuds multiple times on the go.
10. Warranty and Support
For warranty information or technical support, please contact the seller or manufacturer directly. Keep your purchase receipt as proof of purchase.