Introduction
The UGREEN AV141 Headset Adapter is designed to convert a single 3.5mm TRRS (4-pole) jack into two separate 3.5mm TRS (3-pole) jacks: one for headphone audio and one for microphone input. This allows you to use traditional PC headsets (with separate audio and mic plugs) with devices that have a single combined 3.5mm audio port, such as laptops, smartphones, tablets, and gaming consoles.
Setup Instructions
Follow these steps to correctly connect your headset using the UGREEN AV141 adapter:
- Identify Ports: Locate the single 3.5mm audio port on your device (e.g., laptop, phone, tablet, PC). This port typically supports both audio output and microphone input.
- Connect Adapter to Device: Plug the male 3.5mm TRRS connector of the UGREEN AV141 adapter into the single audio port of your device.
- Identify Headset Plugs: Your headset should have two separate 3.5mm TRS plugs: one for headphones (often green or with a headphone icon) and one for the microphone (often pink or with a microphone icon).
- Connect Headset to Adapter:
- Plug your headset's headphone plug into the adapter's female port marked with a headphone icon (or green ring).
- Plug your headset's microphone plug into the adapter's female port marked with a microphone icon (or pink ring).
- Verify Connection: Ensure all connections are secure. Your device should now recognize both the headphone and microphone functions of your headset.
Operating Instructions
Once connected, the UGREEN AV141 adapter facilitates seamless audio and microphone functionality.
- Audio Output: Sound from your device will be routed to your headset's headphones. Adjust volume directly on your device or headset.
- Microphone Input: Your headset's microphone will be active for voice communication. Ensure your device's audio settings are configured to use the external microphone.
- Applications: Ideal for online gaming, video conferencing, voice chat, and recording on compatible devices.
Maintenance
To ensure the longevity and optimal performance of your UGREEN AV141 Headset Adapter, please follow these maintenance guidelines:
- Storage: Store the adapter in a cool, dry place away from direct sunlight and extreme temperatures.
- Cleaning: Use a soft, dry cloth to gently wipe the adapter and connectors. Avoid using liquid cleaners or abrasive materials.
- Handling: Always grasp the connector housing when plugging or unplugging the cable. Avoid pulling directly on the cable itself to prevent damage to the internal wiring.
- Avoid Bending: Do not excessively bend or crimp the cable, especially near the connectors, as this can cause internal wire breakage.
Troubleshooting
If you encounter issues with your UGREEN AV141 Headset Adapter, try the following solutions:
- No Sound from Headphones:
-
- Ensure the headphone plug is fully inserted into the adapter's headphone port (marked with a headphone icon).
- Check your device's volume settings and ensure it's not muted.
- Test your headset directly with a device that has separate headphone and mic ports to confirm the headset is working.
- Verify that the adapter's male connector is fully inserted into your device's single audio port.
- Microphone Not Working:
-
- Ensure the microphone plug is fully inserted into the adapter's microphone port (marked with a microphone icon).
- Check your device's audio input settings. Make sure the external microphone is selected as the input device.
- Test your headset's microphone directly with a device that has separate mic ports to confirm the microphone is working.
- Ensure the application you are using (e.g., video call software, game) is configured to use the correct microphone input.
- Poor Audio Quality / Noise:
-
- Ensure all connections are secure and free from dust or debris.
- Avoid placing the cable near sources of electromagnetic interference (e.g., power cables, Wi-Fi routers).
- Test with another headset or device to isolate the issue.
Specifications
| Model Number | AV141 |
| Type | AUX Cables (Headset Y Splitter) |
| Connector A | 3.5mm Male (TRRS) |
| Connector B | 2 x 3.5mm Female (TRS - 1x Audio, 1x Microphone) |
| Gender | Male-Female |
| Length | 20 CM |
| Shielding | Braid |
| Application | Computer, Microphone, Amplifier, MP3 / MP4 Player |
| Certifications | CE, RoHS |
| Materials | Gold-Plated Connector, Aluminum Alloy Shell / ABS Shell, Environmental TPE Wire |
User Tips
- Port Identification: Always double-check the icons on the adapter (headphone and microphone) to ensure you plug your headset's corresponding cables into the correct ports. Incorrect connection is a common cause of issues.
- System Settings: After connecting, check your device's sound settings (e.g., Windows Sound Control Panel, macOS Sound Preferences, or mobile device audio settings) to confirm the correct input/output device is selected.
- Compatibility: While universally compatible with 3.5mm TRRS ports, some older devices or specific software might require manual configuration.
Warranty and Support
UGREEN products are designed for reliability and performance. For specific warranty information, please refer to the warranty card included with your purchase or visit the official UGREEN website. If you experience any issues or require technical assistance, please contact UGREEN customer support through their official channels.





