MOES WHT-009

MOES WiFi Smart Heating Knob Thermostat User Manual

Model: WHT-009 Series

Brand: MOES

1. Introduction

The MOES WiFi Smart Heating Knob Thermostat is an advanced temperature control device designed for modern smart homes. It offers precise temperature management for various heating systems, including water floor heating (GA), electric floor heating (GB), and water/gas boiler heating (GC). Featuring a sleek LCD display, intuitive knob and touch controls, and smart connectivity, this thermostat integrates seamlessly with your smart home ecosystem, allowing for convenient control via mobile app and voice assistants like Alexa and Google Home.

MOES WiFi Smart Heating Knob Thermostat in white and black versions
The MOES WiFi Smart Heating Knob Thermostat, available in white and black, offering smart temperature control.

2. Product Overview

The WHT-009 series thermostat is designed to provide optimal comfort and energy efficiency. It comes in three distinct versions to cater to different heating system requirements:

  • GA Version: Specifically for water floor heating systems.
  • GB Version: Designed for electric floor heating systems.
  • GC Version: Suitable for water and gas boiler heating systems.
Diagram showing three versions of the thermostat for different heating types: GA for water floor heating, GB for electric floor heating, GC for water/gas boiler heating.
Visual representation of the three thermostat versions and their compatible heating systems.

Key features of the Smart Thermostat include:

  • Various System Types: Compatible with water, electric, and boiler heating.
  • Voice Control: Works with Amazon Alexa and Google Assistant for hands-free operation.
  • Timer Function: Allows for scheduled heating periods.
  • Reliable Design: Built with quality and durability in mind.
  • Readable UI: Clear LCD display with adjustable backlight and real-time weather sync.
  • Child Lock: Prevents accidental changes to settings.
  • Wireless Remote Control: Manage your heating from anywhere via the mobile app.
Infographic highlighting smart thermostat features: various system type, voice control, timer function, reliable design, readable UI, child lock, wireless remote control.
Overview of the smart features integrated into the MOES thermostat.

3. Specifications

AttributeValue
Brand NameMOES
CertificationCE
OriginMainland China
Power Supply95 ~240 VAC, 50~60Hz
Current Load5A (water heating, water/gas boiler), 16A (electric heating)
SensorNTC3950. 10K
Accuracy±1℃
Set Temp. Range5-35°C
Room Temp. Range5-99°C
Display Temp. Range5~99℃
Ambient Temp0~45°C
Ambient Humidity5~95% RH (Non Condensing)
Storage Temp-5- 45°C
Power Consumption<1.5W
Timing Error< 1%
Shell MaterialPC +ABS (Fireproof)
Installation Box86*86mm Square or European 60mm Round Box
Wire TerminalsWire 2 x 1.5 mm2 or 1 x 2.5 mm2
Protection ClassIP20
ButtonsCapacitive Touch Buttons

4. Package Contents

Upon opening the package, please verify that all components are present and undamaged.

  • For GA (Water Heating) and GC (Water/Gas Boiler) versions:
    • Smart Knob Thermostat × 1
    • User Manual × 1
  • For GB (Electric Heating) version:
    • Smart Knob Thermostat × 1
    • External Temperature Sensor Cable × 1
    • User Manual × 1

5. Safety Information

Your safety is paramount. Please read and adhere to the following safety guidelines:

  • Installation should only be performed by a qualified electrician.
  • Ensure the power supply is disconnected before installation or maintenance.
  • The thermostat is constructed from PC + ABS fireproof material to enhance safety.
  • The device includes a high-temperature protection feature that automatically stops heating if the temperature exceeds a set protection value.
Image showing the thermostat with flames, indicating its PC fireproof material construction.
The thermostat is made from PC fireproof material for enhanced safety.
Image showing the thermostat displaying a high temperature warning icon, with text 'Stop heating automatically with heating icon flashes when temperature gets the protection value you set.'
Automatic high-temperature protection feature for user safety.

6. Installation and Setup

Before installation, ensure you have identified the correct thermostat version (GA, GB, or GC) for your heating system.

6.1 Dimensions

Dimension diagram of the thermostat, showing a width and height of 88mm, and a depth of 25mm with a 12.4mm front panel and 50mm back box depth.
Thermostat dimensions: 88mm (W) x 88mm (H), with a mounting depth of 50mm.

The thermostat is designed for easy installation into standard hidden boxes, compatible with both 86mm square cassettes and European 60mm round cassettes.

Image showing the thermostat's compatibility with 86mm square and 60mm European round hidden boxes.
The thermostat is compatible with common hidden box sizes for versatile installation.

6.2 Wiring Diagrams

Refer to the specific wiring diagram for your thermostat version (GA, GB, or GC) to ensure correct and safe installation. Incorrect wiring can damage the device or heating system.

6.2.1 GB Version (Electric Heating)

Wiring diagram for GB (Electric Heating) thermostat. Shows connections for AC95-240V power (N, L), LOAD (N, L), and NTC sensor (5, 6).
Wiring diagram for the GB version, applicable to electric heating systems. Connect AC95-240V to N and L terminals, the electric load to LOAD N and L, and the NTC sensor to terminals 5 and 6.

6.2.2 GA Version (Water Heating)

Wiring diagram for GA (Water Heating) thermostat. Shows connections for AC95-240V power (N, L), and connections to a valve or thermal actuator (NO Type using #2 contact, NC Type using #1 contact).
Wiring diagram for the GA version, applicable to water floor heating systems. Connect AC95-240V to N and L terminals, and the thermal actuator to the appropriate contacts (NO Type to #2, NC Type to #1).

6.2.3 GC Version (Gas Boiler Heating)

Wiring diagram for GC (Gas Boiler Heating) thermostat. Shows connections for AC95-240V power (N, L), and dry contact connections to a boiler.
Wiring diagram for the GC version, applicable to water/gas boiler heating systems. Connect AC95-240V to N and L terminals, and the boiler's dry contact to terminals 1 and 2.

7. Operating Instructions

7.1 Basic Controls (Knob & Touch)

The thermostat features both a physical knob and capacitive touch buttons for smooth and intuitive control. The LCD display provides clear information on current temperature, time, and operational status. The backlight is adjustable for optimal visibility.

Image illustrating the smooth knob and touch control of the thermostat, highlighting the liquid crystal display and backlight.
The thermostat combines a rotary knob with touch buttons for easy temperature adjustment.
Image showing the readable UI of the thermostat with adjustable backlight and real-time weather display synced with the app.
The clear and readable UI provides real-time information and adjustable backlight.

7.2 App Remote Control

Connect your thermostat to the MOES App or Smart Life/Tuya App via WiFi to control your home's temperature from anywhere, at any time. The app allows you to adjust settings, monitor temperature, and manage schedules remotely.

Image showing a smartphone displaying the thermostat app interface, with text 'WiFi connection allows to control house temperature on smart phones whenever and wherever you are'.
Control your thermostat remotely using the dedicated mobile application.

7.3 Voice Control

The thermostat is compatible with Amazon Alexa and Google Assistant. Once integrated, you can use voice commands to adjust the temperature, for example, "Alexa, set living room to 22 degrees Celsius."

Image showing a smart speaker and the thermostat, with text 'voice control via Alexa and Google assistant'.
Utilize voice commands with Alexa or Google Assistant for convenient temperature adjustments.

7.4 Set Weekly Temperature Schedule

Program your thermostat with a weekly schedule to optimize energy consumption and comfort. You can set different temperatures for various periods throughout the day, promoting energy savings and an environment-friendly approach.

Image showing a smartphone displaying the 'Week Program' interface for setting temperature schedules, with labels for energy-saving, cost-saving, and environment-friendly.
Set custom weekly temperature schedules via the app for energy efficiency.

7.5 ECO Mode

Activate the ECO mode for an energy-saving solution. In this mode, the thermostat maintains a pre-set energy-saving temperature, helping to reduce energy consumption without compromising comfort significantly.

Image showing the thermostat in ECO mode, with a green recycling symbol and text 'ECO MODE, BEST ENERGY-SAVING SOLUTION'.
Engage ECO mode for optimized energy savings.

7.6 Child Lock Function

To prevent accidental adjustments by children, activate the child lock function. Long press the two designated buttons on the thermostat simultaneously to enable or disable this feature.

Image showing a baby near the thermostat, with an overlay explaining to long press two buttons to activate child lock.
Activate the child lock to prevent unintended changes to thermostat settings.

7.7 Temperature Calibration

If there is a discrepancy between the displayed temperature and the actual room temperature (e.g., due to floor vs. air temperature variations), you can calibrate the thermostat via the app. This ensures the thermostat operates according to your desired accurate temperature.

Image illustrating temperature calibration, showing different temperatures in various parts of a room and how calibration helps achieve the ideal value.
Calibrate the temperature via the app to match your desired room temperature accurately.

7.8 Device Sharing

The device sharing feature allows you to share control of the smart thermostat with other family members through the app, enabling multiple users to manage the home's heating settings.

Image showing a house floor plan with multiple users connected to the thermostat via a smartphone app, indicating device sharing.
Share control of your smart thermostat with family members for collective management.

8. Maintenance

To ensure optimal performance and longevity of your MOES Smart Heating Knob Thermostat, follow these simple maintenance guidelines:

  • Cleaning: Gently wipe the screen and body of the thermostat with a soft, dry cloth. Avoid using abrasive cleaners, solvents, or chemical sprays, as these can damage the surface and internal components.
  • Dust Removal: Periodically remove any dust accumulation around the thermostat's vents to ensure proper air circulation and sensor accuracy.
  • Software Updates: Keep the MOES App or Smart Life/Tuya App updated to the latest version to benefit from new features, improvements, and security patches.
  • Avoid Obstructions: Ensure no furniture, curtains, or other objects block the thermostat, as this can affect its ability to accurately read room temperature.

9. Troubleshooting

If you encounter issues with your thermostat, please refer to the following common problems and solutions:

  • Thermostat not powering on: Check the power supply connections and ensure the circuit breaker is not tripped. Verify that the wiring is correct according to the installation diagrams for your specific model.
  • Temperature reading inaccurate: Ensure the thermostat is not exposed to direct sunlight, drafts, or heat sources. Use the temperature calibration feature in the app to adjust the reading if necessary.
  • No response from app/voice control: Verify that your thermostat is connected to your home WiFi network and that your smartphone has internet access. Ensure the app is updated and correctly linked to your voice assistant (Alexa/Google Home) accounts. Restarting the thermostat and your router may also help.
  • Heating system not responding: Check the wiring connections to your heating system (boiler, electric floor, water floor) to ensure they are secure and correct for your thermostat version (GA, GB, GC).
  • Child Lock engaged unexpectedly: If the child lock is active and you cannot adjust settings, long-press the two designated buttons on the thermostat simultaneously to deactivate it.

10. User Tips

  • Optimize Scheduling: Take advantage of the weekly programming feature to set lower temperatures when you're away or asleep and higher temperatures when you're home, maximizing energy savings.
  • Utilize ECO Mode: For extended periods of absence or when minimal heating is required, enable ECO mode to maintain a baseline temperature efficiently.
  • Check Compatibility: When considering replacement parts or integrating with other smart home devices, always verify compatibility with your specific WHT-009 model (GA, GB, or GC) to ensure proper function. For example, mechanisms from model 006 may not be compatible with model 009.
  • Regular App Use: Familiarize yourself with the mobile app's features, including remote control, scheduling, and temperature calibration, to get the most out of your smart thermostat.

11. Warranty and Support

The MOES WiFi Smart Heating Knob Thermostat comes with a full 1-year manufacturer warranty. For technical support, troubleshooting assistance, or warranty claims, please contact MOES customer service through their official channels. Ensure you have your product model and purchase details available when contacting support.

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