ESCAM QF800 8MP WiFi IP Camera Instruction Manual

Introduction

The ESCAM QF800 is an advanced 8MP WiFi IP camera designed for comprehensive indoor and outdoor surveillance. It features 4K resolution, pan/tilt motion detection, AI humanoid detection, automatic tracking, two-way audio communication, and flexible storage options including cloud and TF card. With its IP66 waterproof rating, it offers reliable performance in various environmental conditions.

Key Features

• 4K 8MP Resolution: Delivers high-definition video (3840*2160) for clear and detailed surveillance.
• Pan/Tilt Monitoring: Offers a wide viewing angle with 355° pan and 90° tilt capabilities, eliminating blind spots.
• AI Humanoid Detection & Automatic Tracking: Intelligently identifies human shapes and tracks their movement, reducing false alarms.
• Two-Way Audio: Built-in microphone and speaker allow for real-time communication.
• H.265X Compression: Efficient video compression saves storage space and bandwidth while maintaining image quality.
• Three Smart Lighting Modes: Includes Ordinary (IR night vision), Color (white light for color night vision), and Intelligent (activates white light upon alarm for color image).
• IP66 Waterproof: Durable design suitable for both indoor and outdoor installation.
• Multiple Connection Options: Supports WiFi connection for remote surveillance and AP connection for direct phone access without a router.
• Cloud & TF Card Storage: Flexible storage solutions with support for up to 128GB TF card and cloud storage services.
• Alert Area: Customizable surveillance zones with selectable alarm sounds.

Figure 1: ESCAM QF800 4K 8MP WiFi IP Camera highlighting key features.

Package Contents

Please check the package for the following items:

• ESCAM QF800 IP Camera
• Power Adapter (specific plug type based on selection)
• Mounting Screws and Wall Plugs
• User Manual (this document)

Note: TF card may be included depending on your purchase option.

Setup

1. Physical Installation

1. Choose a Location: Select a suitable location for your camera, ensuring it has a clear view of the area you wish to monitor and is within range of your WiFi network. The camera is IP66 waterproof, making it suitable for outdoor use.
2. Mounting: Use the provided mounting screws and wall plugs to securely attach the camera bracket to a wall or ceiling. Ensure the camera is positioned to allow for full pan/tilt movement.
3. Power Connection: Connect the power adapter to the camera's power input and plug it into a power outlet. The camera will power on and initiate its self-test.

2. Network Connection

The ESCAM QF800 supports two main connection methods:

a. WiFi Connection (Recommended for Remote Surveillance)

1. Download the App: Search for the recommended camera application (e.g., 'Other' as indicated in specifications, please refer to packaging for exact app name) on your mobile device's app store (Android/iOS).
2. Register/Login: Open the app and follow the on-screen instructions to register a new account or log in if you already have one.
3. Add Device: In the app, select 'Add Device' or a similar option. Choose 'WiFi Camera' or 'Wireless Camera'.
4. Connect to WiFi: Follow the app's instructions to connect the camera to your home WiFi network. This usually involves scanning a QR code on the camera or entering your WiFi credentials.
5. Completion: Once connected, the camera will appear in your app, ready for live viewing and configuration.

b. AP Connection (Direct Phone Connection without Router)

This method allows direct connection between your phone and the camera's built-in access point, useful for initial setup or when a router is not available. Note that remote access will be limited in this mode.

1. Activate AP Mode: Refer to the camera's specific instructions (often a button press or power cycle sequence) to activate AP mode. The camera will broadcast its own WiFi signal.
2. Connect Phone to Camera AP: On your mobile phone, go to WiFi settings and connect to the camera's WiFi network (e.g., 'IPC-XXXXXX').
3. Open App: Launch the camera app and select the AP connection option to access the camera directly.

Figure 2: AP Connection for direct phone access and WiFi Connection for remote surveillance.

Operating Instructions

1. Live View and Pan/Tilt Control

Once connected, open the app to view the live feed. Use the on-screen controls to pan the camera horizontally (355°) and tilt it vertically (90°) to adjust the viewing area. This allows for comprehensive monitoring without blind spots.

Figure 3: Pan/Tilt Monitoring for wide area coverage.

2. AI Humanoid Detection & Automatic Tracking

The camera utilizes advanced AI to detect human shapes. When a human is detected, the camera can automatically track their movement within its field of view. This feature helps in reducing false alarms triggered by pets or other non-human objects.

• Enable/Disable: Access the camera settings in the app to enable or disable humanoid detection and automatic tracking.
• Alerts: Configure the app to receive alarm snapshots and push notifications when humanoid detection is triggered.

Figure 4: Humanoid Detection and automatic tracking features.

3. Alert Area Configuration

You can define specific 'alert areas' within the camera's view. If motion is detected within these designated areas, the camera will trigger an alarm. You can also customize the alarm sound.

• Set Area: In the app settings, navigate to 'Alert Area' or 'Motion Detection Zone' to draw and configure your desired surveillance zones.
• Alarm Settings: Choose from different alarm sounds or record your own.

Figure 5: Customizing alert areas and alarm settings.

4. Two-Way Audio

The camera supports two-way audio, allowing you to listen to the environment around the camera and speak through its built-in speaker using your mobile app.

• Activate: In the live view interface of the app, tap the microphone icon to speak and the speaker icon to listen.

Figure 6: Two-Way Audio communication.

5. Night Vision Modes

The ESCAM QF800 offers three smart lighting modes for night vision:

• Ordinary Mode: Infrared (IR) LEDs turn on at night, providing a black and white night vision image.
• Color Mode: White LEDs are activated at night to provide a full-color night vision image.
• Intelligent Mode: The camera operates in ordinary (IR) mode, but if an alarm is triggered (e.g., by humanoid detection), the white LEDs will turn on, changing the night vision image to color.

Figure 7: Three Smart Lighting Modes for enhanced night surveillance.

6. Video Recording and Storage

The camera supports both cloud storage and local storage via a TF (MicroSD) card (up to 128GB).

• TF Card Installation: Locate the TF card slot on the camera (usually under a protective cover). Insert a compatible TF card (Class 10 or higher recommended) with the contacts facing the correct direction.
• Cloud Storage: Follow the instructions in the mobile app to subscribe to and configure cloud storage services.
• Playback: Recorded footage can be accessed and played back through the mobile app.

7. H.265X Video Compression

The camera uses H.265X video compression technology, which provides clearer image quality at a lower bit rate compared to older standards like H.264. This significantly reduces the required storage space and bandwidth for video transmission.

Figure 8: H.265X Compression for efficient storage and clear video.

Maintenance

• Cleaning: Regularly wipe the camera lens with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals.
• Firmware Updates: Check the mobile app periodically for firmware updates. Keeping the camera's firmware up-to-date ensures optimal performance and security.
• Power Supply: Ensure the camera is connected to a stable power supply. Avoid frequent power interruptions.
• Network Stability: A stable WiFi connection is crucial for consistent performance. Ensure your router is functioning correctly and the camera is within optimal range.

Troubleshooting

• Camera Offline: Check power connection, WiFi signal strength, and router status. Restart the camera and router. Re-add the camera in the app if necessary.
• No Image/Black Screen: Verify power, network connection, and ensure the lens is not obstructed.
• Motion Detection Not Working: Ensure motion detection is enabled in the app settings. Check the sensitivity level and alert area configuration.
• Poor Night Vision: Ensure the camera lens is clean. Check the selected night vision mode in the app.
• Two-Way Audio Issues: Check microphone and speaker permissions for the app on your phone. Ensure volume levels are adequate.
• TF Card Not Recording: Ensure the TF card is inserted correctly and is not full. Format the TF card through the app if issues persist.

Specifications

Figure 9: High Definition 4K (8.0 Megapixels) resolution.

User Tips

• Optimal WiFi Placement: For best performance, ensure the camera is placed within strong WiFi signal range. Consider a WiFi extender if the installation location is far from your router.
• Secure Mounting: Always double-check that the camera is securely mounted to prevent accidental falls or tampering.
• Regular App Checks: Periodically open the app to check live feeds, review recordings, and ensure all settings are as desired.
• Privacy Zones: Utilize the alert area feature to focus monitoring on critical zones and avoid unnecessary notifications from public areas.
• Power Stability: Use a surge protector for the power adapter to protect against electrical fluctuations.

Warranty and Support

The ESCAM QF800 camera comes with a 12-month manufacturer's limited warranty for defective items from the date of receipt. Accessories typically come with a 3-month warranty. This warranty does not cover items damaged or misused after receipt.

If you encounter any defects or require technical assistance, please contact your retailer or the manufacturer's customer support with your order number and a detailed description of the issue. Do not attempt to repair the device yourself, as this may void the warranty.

For the most up-to-date support information, please refer to the official ESCAM website or the support section within the mobile application.

Product Overview Video