1. Introduction
Thank you for choosing the DACOM H11 TWS Wireless Bluetooth Headset. This manual provides essential information for setting up, operating, and maintaining your new earbuds. Please read it carefully before use.
Key Features
- Open Surround Sound Design: True non-ear headphones for enhanced ear protection and situational awareness.
- Extended Battery Life: Up to 15 hours of playtime (at 80% volume) and 45 hours of total endurance with the charging case.
- High-Fidelity Audio: Equipped with a large 16.2mm speaker and leakage suppression algorithm for CD sound quality and an ultra-wide frequency range.
- Advanced Connectivity: Bluetooth 5.3 for a fast, stable, and efficient wireless connection.
- Clear Communication: Features 2-Mic Environmental Noise Cancellation (ENC) for clear calls.
- Durable Design: IPX4 waterproof rating, making them suitable for various activities.
- Intuitive Control: Responsive touch controls for music playback, calls, and voice assistant.
- Dedicated Game Mode: Low latency mode for an optimized gaming experience.
- Ergonomic Fit: Ear hook style for a secure and comfortable fit during any activity.
2. Package Contents
Before you begin, please check the package contents to ensure all items are present:
- DACOM H11 Headphones (2 units)
- Charging Box (1 unit)
- Type-C Charging Cable (1 unit)
- User Manual (1 unit)
3. Setup and First Use
3.1 Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case.
- Place the earbuds into the charging case. Ensure the charging pins on the earbuds align with the contacts in the case.
- Connect the Type-C charging cable to the charging port on the case and plug the other end into a USB power source.
- The LED indicators on the charging case will illuminate to show charging status. A full charge takes approximately 1.5 hours.
3.2 Wearing the Earbuds
The DACOM H11 features an ergonomic ear hook design for a secure and comfortable fit.
- Identify the left (L) and right (R) earbuds.
- Gently hook the earbud over your ear, positioning the speaker part near your ear canal without inserting it directly inside.
- Adjust for a snug and comfortable fit. The open-ear design allows you to hear your surroundings while enjoying audio.
3.3 Bluetooth Pairing
The earbuds will automatically enter pairing mode when taken out of the charging case.
- Open the charging case and take out both earbuds. They will automatically power on and enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for available Bluetooth devices and select "FreeBeats" from the list.
- Once connected, you will hear a confirmation tone, and the earbuds will be ready for use.
4. Operating Instructions
4.1 Touch Controls
The DACOM H11 earbuds feature intuitive touch controls on both the left (L) and right (R) earbuds.
| Action | Gesture |
|---|---|
| Answer/Hang Up Call | Touch 2 times L/R |
| Reject Call | Long press 3s L/R |
| Play/Pause Music | Touch 2 times L/R |
| Activate Voice Assistant | Long press 3s L |
| Previous Song | Touch 3 times L |
| Next Song | Touch 3 times R |
| Volume + | Touch 1 time R |
| Volume - | Touch 1 time L |
4.2 Game Mode
To enhance your gaming experience, the DACOM H11 features a low-latency Game Mode.
- Activate Game Mode: Press and hold for 3 seconds on the touch area of the RIGHT earbud, then release.
- You will hear an audio prompt indicating that Game Mode is active.
4.3 Call Noise Reduction (ENC)
The headset automatically performs Environmental Noise Cancellation (ENC) during calls to provide a clearer human voice by reducing background noise.
5. Maintenance and Care
Proper maintenance ensures the longevity and optimal performance of your DACOM H11 headset.
- Cleaning: Regularly wipe the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
- Water Resistance: The earbuds are IPX4 waterproof, meaning they are resistant to splashing water from any direction. They are not designed for submersion in water. Avoid exposing them to heavy rain or swimming. Ensure they are dry before placing them back in the charging case.
- Storage: When not in use, store the earbuds in their charging case to protect them from dust and damage. Store in a cool, dry place away from extreme temperatures.
- Battery Care: To preserve battery life, avoid fully discharging the earbuds and charging case frequently. Charge them regularly, even if not in constant use.
6. Troubleshooting
If you encounter any issues with your DACOM H11 headset, please refer to the following common solutions:
- Earbuds not pairing:
- Ensure both earbuds are charged and out of the charging case.
- Turn off Bluetooth on your device and then turn it back on.
- Forget/delete "FreeBeats" from your device's Bluetooth list and try pairing again.
- Try pairing with a different device to rule out device-specific issues.
- No sound from one earbud:
- Place both earbuds back into the charging case, close the lid, wait a few seconds, then take them out again. This often re-syncs them.
- Check your device's audio balance settings.
- Earbuds not charging:
- Ensure the charging pins on the earbuds and the contacts in the case are clean and free of debris.
- Try a different Type-C charging cable and power adapter.
- Ensure the charging case itself has power.
- Poor sound quality/intermittent connection:
- Ensure your device is within the effective Bluetooth range (typically 10 meters/33 feet) and there are no major obstructions.
- Avoid strong electromagnetic interference.
- Restart your connected device.
7. Specifications
| Feature | Specification |
|---|---|
| Brand Name | DACOM |
| Model Name | Dacom H11 |
| Category | Earphones & Headphones |
| Style | Ear Hook |
| Material | Silica Gel |
| Headphone Pads Material | Silicone |
| Vocalism Principle | Dynamic |
| Driver Diameter | 16.2mm |
| Impedance Range | up to 32 Ω |
| Bluetooth Version | 5.3 |
| Wireless Type | Bluetooth |
| Communication | Wireless |
| Connectors | Type-C |
| Charging Method | Cable (Type-C) |
| With Microphone | Yes (2-Mic ENC) |
| Active Noise-Cancellation | Yes (for calls - ENC) |
| Volume Control | Yes |
| Control Button | No (Touch Control) |
| Waterproof Level | IPX4 |
| Support APP | No |
| Support Memory Card | No |
| Playtime | 15 hours (at 80% volume) |
| Charging Time | 1.5 hours |
| Endurance Time (with case) | 45 hours |
| Function | For Video Game, Common Headphone, HiFi Headphone, Sport, For Outdoor, For Office |
| Origin | Mainland China |
8. Warranty and Support
DACOM products are designed for reliability and performance. For any issues not covered in this manual, please contact the seller or manufacturer's customer support for assistance.
Please retain your proof of purchase for warranty claims.
9. User Tips
- Optimal Fit: Experiment with the ear hook position to find the most comfortable and secure fit for your ears. A good fit enhances sound quality and stability.
- Volume Management: Due to the open-ear design, you might perceive audio differently than with in-ear headphones. Adjust volume to a comfortable level that allows you to remain aware of your surroundings.
- Regular Cleaning: Keep the charging contacts on both the earbuds and the case clean to ensure consistent charging.
- Game Mode for Gaming: Remember to activate Game Mode (long press 3s on the right earbud) when playing games for reduced audio latency.
