Panasonic XQG100-E10GS W2331-7EU10 100N

Panasonic Washing Machine Shock Absorber User Manual

Model: XQG100-E10GS W2331-7EU10 100N

Introduction

This manual provides essential information for the installation, operation, maintenance, and troubleshooting of your new Panasonic Washing Machine Shock Absorber. This component is designed to absorb vibrations and movements of the washing machine drum during operation, ensuring stable and quiet performance. Please read this manual carefully before proceeding with installation.

Two washing machine shock absorbers, black with blue end fittings.
Figure 1: Panasonic Washing Machine Shock Absorber (example shown, product may be sold individually).

Safety Information

Always prioritize safety when working with appliances. Disconnect the washing machine from the power supply before attempting any installation or maintenance. If you are unsure about any step, consult a qualified technician.

Specifications

AttributeValue
Item NameWashing Machine Shock Absorber
Brand CompatibilityFor Panasonic
Part NumberW2331-7EU10
Force Rating100N
TypeWashing Machine Parts
QualityNew
OriginMainland China
Compression LengthApprox. 19 cm
Hole Distance16.5 cm
Diagram showing the dimensions of the washing machine shock absorber, including compression length and hole distance.
Figure 2: Shock Absorber Dimensions. Compression length is approximately 19cm, and the hole distance is 16.5cm.

Setup and Installation

Replacing a washing machine shock absorber typically involves accessing the drum assembly. The exact procedure may vary depending on your specific washing machine model. Always refer to your washing machine's service manual for detailed instructions.

  1. Preparation:
    • Unplug the washing machine from the power outlet.
    • Turn off the water supply to the machine.
    • Move the washing machine to an open area for easier access.
    • Gather necessary tools (e.g., wrenches, screwdrivers, pliers).
  2. Accessing Shock Absorbers:
    • Depending on your model, you may need to remove the top panel, front panel, or tilt the machine to access the shock absorbers located at the bottom of the drum.
    • Carefully disconnect any wiring or hoses that obstruct access.
  3. Removing Old Shock Absorbers:
    • Note the orientation of the existing shock absorbers.
    • Use appropriate tools to detach the old shock absorber from its mounting points on the drum and the base of the washing machine. This usually involves removing pins, bolts, or clips.
  4. Installing New Shock Absorbers:
    • Align the new shock absorber with the mounting points. Ensure the hole distance (16.5 cm) matches your washing machine's requirements.
    • Secure the shock absorber using the original pins, bolts, or clips. Ensure all connections are tight and secure.
    • If replacing multiple shock absorbers, replace them one by one or ensure the drum is properly supported to prevent damage.
  5. Reassembly and Testing:
    • Reattach any disconnected wiring or hoses.
    • Reinstall any panels removed during access.
    • Plug the washing machine back into the power outlet and turn on the water supply.
    • Run a test cycle (e.g., a rinse and spin cycle) to check for proper operation and stability. Listen for unusual noises or excessive vibration.

For a more detailed guide specific to your washing machine model, please consult the official user manual for your appliance.

Operating Principles

The shock absorber is a passive component designed to dampen the oscillations and vibrations of the washing machine's inner drum during the wash and spin cycles. It works by converting kinetic energy from the drum's movement into heat, preventing excessive shaking and noise. A properly functioning shock absorber ensures the machine remains stable, reduces wear on other components, and contributes to quieter operation.

Maintenance

Washing machine shock absorbers are generally maintenance-free. However, regular inspection can help identify potential issues early:

Troubleshooting

If your washing machine exhibits problems after replacing the shock absorber, consider the following:

ProblemPossible CauseSolution
Excessive vibration/shaking
  • Incorrect installation (loose bolts/pins)
  • Wrong shock absorber type/force
  • Other worn components (e.g., springs, bearings)
  • Recheck all mounting points for tightness.
  • Verify the part number and specifications match your original part.
  • Inspect other suspension components.
Loud banging noises
  • Shock absorber not properly seated
  • Damaged shock absorber (rare for new parts)
  • Re-examine installation for correct seating and alignment.
  • Ensure no foreign objects are interfering with the drum.

If the product does not work as expected, please ensure you have correctly identified the issue and installed the part according to your washing machine's specific instructions. If problems persist, contact customer support or a qualified technician.

User Tips

Warranty and Support

This Panasonic Washing Machine Shock Absorber comes with a 3-month warranty from the date of purchase. This warranty covers manufacturing defects and material faults under normal use.

For further assistance, technical support, or warranty claims, please refer to the seller's contact information or the official Panasonic support channels.

An additional user manual in PDF format may be available for download: View User Manual (PDF). This document may contain more detailed diagrams or model-specific instructions.