1. Introduction
The Refoss 16A WiFi Smart EU Plug allows you to control your electronic appliances remotely, set schedules, and use voice commands for a smarter home experience. This manual provides detailed instructions for setting up and operating your smart plug, ensuring safe and efficient use.
Image: Refoss Smart EU Plug, compatible with Apple HomeKit, Alexa, and Google Assistant.
2. Important Safety Information
- Ensure the plug is inserted into a standard EU-type wall socket.
- Do not exceed the maximum load of 16A / 3840W.
- The plug is constructed from PC flame-retardant material for enhanced safety.
- This device is certified by CE, FCC, and RoHS standards.
- Avoid exposing the device to water or humid environments.
- Do not attempt to disassemble or repair the device yourself.
- Ensure proper grounding for safe operation.
Image: Internal safety design highlighting 2-year warranty, 16A/3840W capacity, fire-retardant housing, and CE/RoHS/WEEE certifications.
3. Package Contents
Please check the package for the following items:
- Refoss 16A WiFi Smart EU Plug (Quantity may vary based on purchase, e.g., 2-piece or 4-piece)
- User Manual
Image: Two versions of the Refoss Smart EU Plug, illustrating models with and without HomeKit support.
4. Key Features
- No Sockets Interference: Compact design ensures adjacent sockets remain accessible.
- High Load Capacity: Supports a maximum load of 16A / 3840W.
- Superfast Local Control: Millisecond response time (down to 0.01s) for local commands, ensuring no drop-off when at home.
- Offline Control: Devices can still be controlled via the Meross app within your home Wi-Fi network even if the internet is down.
- Offline Routine Execution: Schedules and timers continue to function normally even without an active internet connection.
- Broad Compatibility: Works with Apple HomeKit, Siri, Amazon Alexa, and Google Assistant (HomeKit version supports Apple Home app, Apple HomeKit, and Siri).
- Safety Certifications: CE, FCC, and RoHS certified, with PC flame-retardant housing and built-in surge and overload protection.
Image: Comparison highlighting Refoss's superior features like high load capacity and fast local control.
5. Specifications
| Feature | Detail |
|---|---|
| Brand Name | Refoss |
| Power Source | AC |
| Rated Current | 16A |
| Max. Load | 3840W |
| WIFI Connectivity | Yes (2.4GHz) |
| Surge Protector | Yes |
| Overload Protection | Yes |
| Outlets Number | 1 |
| Grounding | Standard Grounding |
| Type | Electrical Plug |
| Plug Type | EU |
| Certification | CE, FCC, RoHS |
| High-concerned chemical | None |
6. Setup Instructions
6.1 Physical Installation
- Unpack the Refoss Smart EU Plug from its packaging.
- Plug the smart plug into a standard EU-type wall socket.
- Plug your appliance into the Refoss Smart EU Plug.
Video: Demonstration of Refoss Smart Plug installation, timer/schedule, voice control, and app control.
6.2 App Installation & Pairing
- Download the "Meross" app from the App Store (iOS) or Google Play Store (Android).
- Open the app and create an account or log in.
- Follow the in-app instructions to add your Refoss Smart EU Plug. This typically involves:
- Ensuring your phone is connected to a 2.4GHz Wi-Fi network.
- Placing the smart plug within range of your Wi-Fi router.
- Resetting the smart plug if necessary (refer to app instructions for specific reset procedure).
- Selecting the device type and following the on-screen prompts to connect it to your Wi-Fi network.
- For HomeKit versions: You can also add the device directly to the Apple Home app using the HomeKit code provided with the product.
7. Operating Instructions
7.1 Remote Control
Once your smart plug is successfully paired with the Meross app, you can control your connected appliances from anywhere with an internet connection. Simply open the app and tap the power icon next to your device to turn it on or off.
Image: Remote control of appliances via the Refoss app.
7.2 Voice Control
The Refoss Smart EU Plug supports voice control through various smart assistants:
- Apple HomeKit / Siri (HomeKit Version Only): After adding the device to the Apple Home app, you can use Siri commands like "Hey Siri, turn off the light."
- Amazon Alexa: Enable the Meross skill in the Alexa app and link your account. Then, use commands such as "Alexa, turn on the living room lamp."
- Google Assistant: Link your Meross account in the Google Home app. Use commands like "Hey Google, turn off the coffee machine."
Image: Voice control in action, showing compatibility with Alexa, Google Home, and Apple Home.
7.3 Scheduling and Timer Setting
Automate your devices by setting schedules and timers:
- In the Meross app, navigate to your device settings to create custom schedules.
- Set specific times for your appliances to turn on or off (e.g., turn on the coffee machine at 8:15 AM).
- Utilize advanced options like sunrise and sunset settings for dynamic automation.
- The smart plug supports offline routine execution, meaning schedules will still run even if your internet connection is temporarily down.
Image: App interface demonstrating scene and schedule creation for automated control.
7.4 Offline Control
Even if your internet connection is lost, you can still control your devices within your home Wi-Fi network using the Refoss app. This ensures continuous local control without relying on external servers.
Image: Diagram showing how offline control works within your home Wi-Fi network.
8. User Tips
- Maximize Safety: Take advantage of the built-in overload and surge protection features to safeguard your connected appliances.
- Stable Connection: For optimal performance, ensure your smart plug is within good range of your 2.4GHz Wi-Fi router.
- HomeKit Integration: If you have the HomeKit version, setting up a HomePod, HomePod mini, Apple TV, or iPad as a home hub allows for remote control via the Apple Home app, even when you're away.
9. Troubleshooting
9.1 Device Not Connecting to Wi-Fi
- Ensure your Wi-Fi network is 2.4GHz. The smart plug does not support 5GHz networks.
- Check if the smart plug is within range of your Wi-Fi router.
- Verify your Wi-Fi password is correct.
- Try resetting the smart plug (usually by holding the power button for several seconds until the indicator light flashes).
- Restart your Wi-Fi router.
9.2 Voice Control Not Working
- Ensure the smart plug is successfully connected to the Meross app and your smart assistant (Alexa, Google Assistant, HomeKit).
- Check your internet connection.
- Verify the device name in your smart assistant app matches the name you are using in your voice commands.
- For HomeKit, ensure your HomeKit hub (if used) is online and properly configured.
9.3 Schedules Not Executing
- Confirm that the schedules are correctly set up and enabled in the Meross app.
- Even if the internet is down, schedules should execute locally. If not, check the device's power supply and local Wi-Fi connection.
10. Maintenance
- Keep the smart plug clean and free from dust. Use a dry, soft cloth for cleaning.
- Do not use liquid cleaners or abrasive materials.
- Store the device in a cool, dry place when not in use for extended periods.
11. Warranty and Support
The Refoss 16A WiFi Smart EU Plug comes with a 2-year warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. For technical support, warranty claims, or further assistance, please refer to the contact information provided on the Refoss official website or your purchase documentation.
