1. Introduction
This manual provides essential information for the installation, operation, and maintenance of your AZGIANT 12V DC Motor Door Lock Actuator. This component is a high-quality replacement part designed to restore the functionality of your vehicle's door lock mechanism.
The motor is specifically engineered for compatibility with various Mercedes Benz Vito and Viano models, featuring a 16-tooth carbon brush design for reliable performance.

2. Product Overview
The AZGIANT DC Motor Door Lock Actuator is an internal component of the vehicle's door lock assembly. It is responsible for driving the gears that enable the locking and unlocking of the car doors. This motor is characterized by its precise engineering, low noise operation, and extended product life.
Key Features:
- Voltage: 12V DC
- Gear: 16 Teeth
- Type: Carbon Brush Actuator
- Part Number: A6397300435
- Quality: Accurate data, low noisy operation, longer product life.
3. Specifications
| Attribute | Value |
|---|---|
| Type | Instrument Lock (DC Motor Door Lock Actuator) |
| Voltage | 12V DC |
| Gear Teeth | 16 Teeth |
| Weight | 0.05 KG (approx. 41g) |
| Body Length | 30.5 mm |
| Total Length (Motor + Shaft) | 55.3 mm |
| Height | 24 mm |
| Width | 18.2 mm |
| Shaft Length (from motor body) | 10.7 mm |
| Gear Diameter | 6.5 mm |
| Gear Width | 9.3 mm |
| Shaft Diameter | 1.4 mm |
| Compatibility | 2004-2013 Mercedes Benz Vito Viano W639 1999-2003 Mercedes Benz Vito Viano W638 V220 V230 V280 |
| OE Part Numbers (W639 examples) | Front Left: A6397300435; A6397201235 Front Right: A6397201535 Rear Right: A6397401335 Slide Door Rear Left: A6397300535 |



4. Installation
Replacing a car door lock motor requires mechanical and electrical knowledge. It is highly recommended that installation be performed by a qualified automotive technician.
General Installation Steps (Consult a professional for specific vehicle procedures):
- Verify Compatibility: Before starting, ensure this motor is the correct replacement for your specific car model, year, and door position. Refer to the OE part numbers provided in the specifications.
- Safety First: Disconnect the vehicle's battery to prevent electrical shorts or accidental activation during the repair.
- Access the Door Lock Assembly: Carefully remove the interior door panel, window switch, and any other components obstructing access to the door lock mechanism.
- Disconnect Old Motor: Disconnect the electrical connector from the old motor and detach it from the door lock assembly. Note the orientation and connections.
- Install New Motor: Secure the new AZGIANT motor into the door lock assembly. Ensure all mounting points are correctly aligned and fastened.
- Reconnect Electrical: Connect the electrical plug to the new motor.
- Test Functionality: Before reassembling the door panel, reconnect the vehicle battery and test the door lock's operation (locking and unlocking) using the vehicle's controls.
- Reassemble: If the motor functions correctly, reassemble the door panel and all other removed components in reverse order of removal.
5. Operation
The AZGIANT DC Motor Door Lock Actuator operates as an integral part of your vehicle's central locking system. Once installed, its operation is automatic and controlled by the vehicle's existing door lock switches, remote key fob, or other integrated locking mechanisms.
- When you activate the lock or unlock function, the motor receives an electrical signal.
- The motor then drives its 16-tooth gear, which in turn moves the internal linkages of the door lock assembly to engage or disengage the locking mechanism.
No direct user interaction with the motor itself is required after proper installation.
6. Maintenance
The AZGIANT DC Motor Door Lock Actuator is designed for durability and long-term performance with minimal maintenance. Its internal components are engineered for low wear.
General Maintenance Tips:
- Keep Area Clean: Ensure the door lock mechanism and surrounding areas are free from excessive dirt, dust, and debris, which can impede movement.
- Lubrication: Periodically, a light application of a suitable automotive-grade lubricant to the mechanical linkages of the door lock assembly (not directly on the motor's electrical components) can help ensure smooth operation.
- Avoid Harsh Chemicals: Do not use harsh cleaning agents or solvents near the motor or its electrical connections.
7. Troubleshooting
If you experience issues with your door lock after installing the new motor, consider the following common problems and potential solutions. Professional diagnosis is recommended for persistent issues.
Common Symptoms of a Failing Door Lock Motor:
- Door fails to lock or unlock with the central locking system.
- Intermittent locking/unlocking.
- Unusual noises (grinding, buzzing) coming from the door when attempting to lock/unlock.
- Door locks or unlocks slowly.
Troubleshooting Steps:
- Check Electrical Connections: Ensure all electrical connectors to the motor are securely attached and free from corrosion.
- Verify Power Supply: Confirm that the motor is receiving the correct 12V power supply when the lock/unlock command is given. This may require a multimeter and automotive electrical knowledge.
- Inspect Mechanical Linkages: Check that all mechanical linkages within the door lock assembly are properly connected and move freely without obstruction.
- Test Other Doors: If other doors are functioning correctly, it helps isolate the problem to the specific door's mechanism or wiring.
- Professional Diagnosis: If the issue persists after basic checks, consult a qualified automotive technician for a thorough diagnosis and repair.
8. User Tips
- Measure Carefully: Due to potential slight differences in measurement tools, always double-check the dimensions of your existing motor against the specifications provided to ensure a perfect fit.
- Confirm Vehicle Details: Before purchasing, it is crucial to confirm your exact car model and year with the seller to ensure compatibility. Providing the OE part number of your original motor can also help.
9. Warranty and Support
For specific warranty terms and conditions, please refer to the information provided by your original seller or retailer. Keep your proof of purchase for any warranty claims.
For technical support or further inquiries regarding the AZGIANT DC Motor Door Lock Actuator, please contact the seller, Vihedio Automobile Store, directly.
