1. Introduction
Thank you for choosing the ONENUO Smart Visual Doorbell. This device provides enhanced home security and convenience with its WiFi connectivity, camera, two-way audio, and smart home platform integration (Tuya, Alexa, Google Assistant). This manual will guide you through the setup, operation, and maintenance of your new doorbell system.
2. Product Overview
2.1. Components
The package typically includes:
- Smart Doorbell (with built-in Lithium battery)
- USB Cable (USB-A to USB-C)
- User Manual
- Mounting Screws and Anchors
- Indoor Chime Unit
2.2. Device Layout
Doorbell:
- Mic
- Lens
- Light sensitive sensor
- Doorbell key
- Indicator light
- Reset button
- Speaker
- Charging port (USB-C)
Ding Dong (Chime):
- Indicator light
- Speaker
- Pairing key
- Music toggle
- Volume size control
- USB Charging Port
3. Setup Guide
3.1. Download the APP
The doorbell operates with the Tuya Smart APP. Ensure your mobile phone's Bluetooth and location permissions are enabled.
- For Android phones: Download from your app market or search for "TUYA Smart".
- For iOS phones: Search for "TUYA Smart" in the APP Store.
Note: The doorbell function is supported on APP version 4.3.0 and above. Please update to the latest version for optimal performance.
3.2. APP Registration
- Upon first use, click "Register". If you already have an account, click "Login".
- Read and agree to the "Privacy Policy".
- Enter a valid mobile phone number or email address, then click "Continue". Enter the verification code to log in.
- Grant necessary APP permissions (message push, geographical location, peripheral device connection) by setting them to "Allow".
3.3. Adding a Device
- Ensure Bluetooth and location permissions are enabled on your mobile phone.
- Press the doorbell button to start the device. The work indicator will blink, indicating the device is in network mode.
- Open the Tuya Smart APP. On the "Home page", click the "+" icon in the upper right corner. The APP will automatically scan and discover the device. Click "Add".
- If the device is not automatically searched, manually enable Bluetooth in the app settings and ensure "Allow device permissions near this application" is set.
- After discovering the doorbell, enter your 2.4GHz WiFi network name and password. Keep your router, mobile phone, and doorbell as close as possible during connection.
- Once connected, click "Finish". If connection fails, reset the device and try again.
3.4. Doorbell and Chime Matching
- Power on the Ding Dong (chime) unit.
- Long press the pairing button on the chime for 3 seconds until its indicator blinks.
- Press the doorbell button on the main unit. The chime will ring, indicating successful matching.
3.5. Installation
The doorbell supports both adhesive backing and screw installation. Choose the method that best suits your needs.
- Adhesive Installation: Clean the mounting surface thoroughly. Apply the adhesive backing to the doorbell and firmly press it onto the desired location.
- Screw Installation: Use the provided screws and anchors to securely mount the doorbell to the wall.
It is recommended to install the doorbell on both sides of the door. Avoid installing it on an iron door, as this may affect the signal.
The effective indoor range is 30-50 meters, and the open distance range is 100-150 meters.
4. Operating Instructions
4.1. Video Call and Two-Way Audio
When a visitor presses the doorbell, your mobile phone will receive an APP push notification. Click the notification to enter the video call interface.
During a video call, hold down the microphone icon to speak, and release to listen. This enables two-way communication with your visitor.
For a visual demonstration of the two-way talk feature, please watch the following video:
4.2. Night Vision
The doorbell features built-in high-quality IR LED lamp beads and a light sensor. It automatically switches to night mode from day mode when the ambient light drops below 2 Lux, ensuring clear images even in darkness.
4.3. Capture Screen & Cloud Storage
When a visitor presses the doorbell, the device can capture their picture and save the record to the cloud. You can view past pictures at any time through the mobile APP, providing an additional layer of security. The doorbell supports taking pictures without an SD card and offers free 30-day cloud storage service.
4.4. Family Sharing Control
The main account has exclusive permissions and can share access with other family members with one click. This allows multiple users to monitor and interact with the doorbell.
4.5. Chime Volume and Music Selection
The indoor chime offers 4-level volume adjustment and 19 selectable music options. Adjust the volume and choose your preferred ringtone using the controls on the chime unit.
5. Maintenance
5.1. Battery Management
The doorbell is powered by a built-in 800mAh Lithium battery, offering approximately 3 months of standby time. Charging takes about 1.5 hours. The APP will send a low battery reminder when charging is needed.
Do not use the doorbell while it is charging.
5.2. General Care
- Do not install the device on a metal wall, as it may interfere with WiFi signals.
- The device supports TF card video storage. Do not insert or remove the memory card when the device is powered on to avoid data loss.
- Clean the lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Doorbell goes offline / No live view | The device is a low-power doorbell and enters hibernation when not in use. This is normal. | The doorbell will wake up when the button is pressed or motion is detected. Ensure your APP notification settings are correct to receive alerts. |
| Cannot connect to WiFi | Incorrect WiFi password, 5GHz WiFi network, or WiFi with special symbols. | Ensure you are connecting to a 2.4GHz WiFi network. Verify the password. Reset the device and try pairing again. |
| No APP notifications | APP permissions not granted, or phone settings blocking notifications. | Check your mobile phone's APP notification settings and ensure all necessary permissions (message push, location, etc.) are granted to the Tuya Smart APP. |
| Chime not ringing | Chime not paired with doorbell, or low battery. | Follow the "Doorbell and Chime Matching" steps (Section 3.4) to re-pair. Ensure the chime is powered (USB powered). |
| Poor signal range | Interference from metal objects (e.g., iron door) or distance from chime/router. | Relocate the doorbell or chime to avoid metal obstructions. Ensure the doorbell is within the recommended range of your WiFi router and chime. |
7. Specifications
| Feature | Specification |
|---|---|
| Item Type | VIDEO DOORBELL |
| Brand Name | ONENUO |
| Connection Way | WiFi + Bluetooth |
| Communication Interface | Wireless |
| Smart Home Platform | Tuya (Compatible with Alexa, Google Assistant) |
| Power | Electric Supply (DC/AC Battery Powered) |
| Input Voltage | DC5V 2A |
| WiFi Type | 2.4GHz 802.11b/g (Not compatible with 5GHz WiFi) |
| Max. Resolution | VGA, 640*480 |
| Video Coding Standard | MJEPG |
| Audio Coding Standard | G711.A |
| Video Frame Rate | VGA@20fps |
| Viewing Angle | 75° |
| Doorbell Battery Capacity | 800mAh Lithium Battery |
| Receiving Distance (Open Area) | 30m |
| Infrared Lamp Wave Length | 850Nm |
| Working Temperature | -10~45℃ |
| Working Humidity | ≤95% |
| Product Dimensions (Doorbell) | 8.5cm x 5.3cm x 2.4cm (approx. 3.35in x 2.06in x 0.94in) |
| Product Dimensions (Chime) | 5.5cm x 4.2cm x 2.5cm (approx. 2.17in x 1.65in x 0.98in) |
8. User Tips
- USB Cable Type: The doorbell uses a USB-A to USB-C cable for charging.
- Weather Resistance: While the product is designed for outdoor use, it is generally recommended to place it in a protected area to extend its lifespan, especially in harsh weather conditions (heavy rain or snow).
- Multiple Users: The doorbell supports family sharing, allowing multiple mobile phones to connect and receive notifications/video calls.
- Smart Home Integration: The doorbell is compatible with Tuya, Alexa, and Google Assistant for voice control and smart home automation.
- Battery Life: Expect approximately 3 months of standby time on a full charge. Charging takes about 1.5 hours.
9. Support
For further details, comprehensive diagrams, and the full instruction manual, please refer to the official PDF document: Smart Visual Doorbell Instruction Manual (PDF).
If you encounter any issues not covered in this manual, please contact ONENUO customer support for assistance.