1. Introduction
The Hiseeu 5MP Wifi Surveillance Camera System is designed to provide comprehensive security monitoring for your home or small business. This system features 5MP cameras with color night vision, P2P remote access, two-way audio, and advanced motion detection capabilities. The NVR (Network Video Recorder) supports up to 10 wireless cameras, offering a flexible and scalable surveillance solution.
This manual will guide you through the installation, operation, and maintenance of your new security system.
Figure 1: Hiseeu 5MP Wifi Surveillance Camera System components.
2. What's in the Box?
Please check the contents of your package against the list below:
Figure 2: Package contents overview.
- IP Camera (quantity varies by kit, e.g., 2, 4, 6, or 8)
- 10CH NVR (Network Video Recorder) x 1 (Hard disk is optional)
- DC 12V/2A Power Adapter x 1 (For NVR)
- DC 12V/1A Power Adapter x (quantity matches cameras) (For IP Camera)
- User Manual x 1 (PDF version available online)
- USB Mouse x 1
- HDMI Cable x 1
- LAN Cable x 1
- Warning Sticker x 2
- Sets of Screws (for mounting)
3. Setup Guide
3.1 Initial System Setup
Your cameras and NVR have been pre-paired at the factory for a true plug-and-play experience. Follow these steps to get your system running:
- Connect the DC 12V/2A power adapter to the NVR.
- Connect the DC 12V/1A power adapters to each IP camera.
- Connect the NVR to your monitor using the provided HDMI cable.
- Power on the NVR and cameras. You should see live video feeds on your monitor.
Figure 3: Basic system connection diagram.
3.2 Camera Installation
The Hiseeu cameras are designed for easy installation in various locations, including doorways, yards, and parking areas. They are IP66 waterproof, making them suitable for both indoor and outdoor use, capable of withstanding temperatures from -13°F to 122°F (-25°C to 50°C).
- Choose a location that provides the desired viewing angle and is within the wireless transmission range of the NVR (up to 50M/164ft without obstacles).
- Mount the cameras securely using the provided screws.
- Ensure the camera's antenna is positioned for optimal signal reception.
Figure 4: Camera demonstrating IP66 waterproof rating.
Figure 5: Wireless transmission range and obstacle impact.
3.3 NVR Network Connection
To enable remote viewing and receive alerts, connect your NVR to the internet:
- Connect one end of the provided LAN cable to the NVR's LAN port.
- Connect the other end of the LAN cable to your Wi-Fi router.
- Ensure your router has an active internet connection.
Figure 6: NVR network and display connections.
3.4 Mobile App Setup (Eseecloud)
The Eseecloud app allows you to view your cameras remotely from anywhere, anytime. The system only supports 2.4GHz Wi-Fi for app connectivity.
- Download the Eseecloud APP: Search for "Eseecloud" on the App Store (iOS) or Google Play (Android) and install it.
- Register an Account: Open the app, register a new account, and log in.
- Add Device: Click the "+" icon in the app to scan the Cloud ID of your NVR. The Cloud ID can usually be found in the NVR's system settings or on a sticker on the NVR.
- View Successfully: Once added, you can view your camera feeds on your mobile device.
Figure 7: Eseecloud mobile app setup process.
4. Operating Instructions
4.1 Video Recording
The system supports various recording modes:
- 24/7 Continuous Recording: Records continuously to the installed HDD.
- Customized Time Recording: Set specific schedules for recording.
- Motion Detection Recording: Records only when motion is detected, saving storage space.
Figure 8: Overview of recording options.
The system utilizes advanced H.265+ video compression, which significantly reduces storage space and bandwidth usage compared to H.264, while maintaining high-definition image quality.
Figure 9: H.265+ compression benefits.
4.2 Two-Way Audio
Each camera is equipped with a built-in microphone and speaker, allowing for two-way audio communication. This functions like an intercom, enabling you to hear and speak with individuals in the surveillance area directly through the Eseecloud app.
Figure 10: Two-way audio in action.
4.3 Night Vision
The cameras feature smart day and night modes, automatically switching to night vision in low-light conditions. They offer both full-color night vision and infrared night vision for clear monitoring around the clock.
Video 1: Demonstrates the camera's night vision capabilities, including full-color and infrared modes, and humanoid motion detection.
Figure 11: Day vision vs. Infrared night vision.
4.4 Humanoid & Motion Detection Alarm
The system features intelligent humanoid and motion detection. When the camera detects humanoid movements, it triggers an alarm. This can include:
- App push notifications to your mobile device.
- Email alerts.
- System buzzer sound from the NVR.
- Local alarm (light alarm from camera).
You can customize the detection area, time, and sensitivity settings to minimize false alarms.
Figure 12: Humanoid detection triggering an alarm and app notification.
Figure 13: Various alert methods for motion detection.
4.5 NVR Expansion
The 10-channel NVR allows you to expand your surveillance system by adding up to 10 wireless cameras in total. This provides flexibility to cover more areas as your needs evolve.
Figure 14: NVR supporting up to 10 cameras.
5. Maintenance
5.1 Hard Disk Drive (HDD) Management
The NVR supports a 3.5" SATA HDD, with capacities ranging from 500GB up to 4TB. Ensure your HDD is properly installed for continuous recording. Regularly check the HDD status in the NVR settings to ensure optimal performance and prevent data loss.
If the HDD becomes full, the system typically overwrites the oldest footage. You can configure this behavior in the NVR settings.
5.2 Camera Cleaning
To maintain clear image quality, periodically clean the camera lenses. Use a soft, damp cloth to gently wipe away dust and dirt. Avoid using harsh chemicals or abrasive materials that could scratch the lens.
5.3 Firmware Updates
Periodically check the Hiseeu official website or the Eseecloud app for available firmware updates. Keeping your NVR and cameras updated ensures optimal performance, security, and access to new features. Follow the instructions provided with the firmware update carefully.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on monitor/app |
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| Weak Wi-Fi signal for cameras |
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| Frequent motion detection false alarms |
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| No two-way audio |
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7. Specifications
| Feature | Detail |
|---|---|
| Brand Name | Hiseeu |
| Model Number | WK-4HB315 |
| Video Input | 8 Channel (NVR supports up to 10 cameras) |
| TV System | NTSC, PAL |
| PCS of Camera | 2PCS, 4PCS, 6pcs, 8PCS (configurable kit) |
| Resolution | 1080P (Cameras are 3MP/5MP) |
| Material | Metal Shell |
| HDD Interface | 3.5" SATA, Support 500GB up to 4TB |
| Compression | H.265+ Surveillance |
| Camera Feature | 3.0MP Wireless Metal Shell Indoor Outdoor Day and Night vision |
| Power Supply | 12V CCTV Camera Security System Kit |
| Type 1 | Wireless CCTV System |
| Type 2 | Security Camera System |
| HD support | 3MP/5MP CCTV Kit |
| Waterproof Camera | IP66 Waterproof IP Camera |
| Camera built-in microphone | IP Camera Audio In |
| Surveillance System | Security Camera System |
| H.265+ | CCTV Cameras System H.265 |
| 16CH NVR Set | CCTV Video Surveillance |
| Wireless CCTV Kit | CCTV Camera Security System |
| WIFI Camera | surveillance wifi |
| Feature | AI Humanoid Detection |
| How many camera can add it ? | UP to 10 pieces wireless cameras |
| Certifications | CE, FCC, RoHS |
| Smart home platform | Alexa |
Figure 15: NVR dimensions.
Figure 16: Camera features and dimensions (7.3in length, 2.4in width, 2.6in height).
8. User Tips
- Optimizing Wi-Fi Signal: If you experience a weak Wi-Fi signal, try to minimize obstacles between the cameras and the NVR. Ensure the NVR is placed in a central location. For remote viewing, ensure your NVR is connected to a stable internet connection via LAN cable.
- External Siren Connectivity: Based on available information, this system does not explicitly support direct connection to a load siren. For advanced alarm functionalities, consider integrating with smart home platforms like Alexa, if supported, or using the app's notification features.
- Language Settings: The NVR interface supports multiple languages including English, Russian, French, Italian, Spanish, German, Korean, and Japanese. You can select your preferred language during the initial setup or in the system settings.
- Camera Resolution: While the NVR is listed as 1080P, the cameras themselves are 3MP/5MP, providing higher resolution video quality.
9. Warranty & Support
For detailed warranty information and technical support, please refer to the official Hiseeu user manual (PDF) or contact Hiseeu customer service.
A digital version of the user manual is available at: Hiseeu User Manual (PDF)
For specific language manuals (Deutsch, Italiano, Japanese), you may contact the seller on AliExpress or email support@hiseeu.com, providing your order number.