Huawei 4G CPE Pro 2 B628-265 Router

1. Introduction

The Huawei 4G CPE Pro 2 B628-265 is a high-performance 4G LTE Cat12 wireless router designed to provide fast and reliable internet connectivity for home and small office environments. It integrates an advanced 4G LTE modem with Wi-Fi AC1200 technology, offering speeds up to 600 Mbps over LTE and up to 1167 Mbps over Wi-Fi.

Featuring 4x4 MIMO technology and newly designed LTE antennas, the CPE Pro 2 enhances signal reception and overall speed. It also includes two Gigabit Ethernet ports for wired connections, a voice port for telephones, and two external LTE antenna ports for improved reception in areas with weaker signals. Its plug-and-play design with a Nano-SIM card slot makes setup straightforward, providing high-speed Wi-Fi wherever you need it.

The router supports both 2.4 GHz and 5 GHz Wi-Fi bands and is equipped with X-shaped Wi-Fi antennas for stable wireless connections. For larger spaces, the Huawei HiLink Mesh feature allows you to connect multiple Huawei Wi-Fi routers to create a seamless whole-home network.

2. Safety Information

Please read this manual carefully before using the device and keep it for future reference. Always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons.

• Use only the power adapter provided with the device.
• Do not expose the device to extreme temperatures, direct sunlight, or wet environments.
• Avoid placing the device near heat sources or in enclosed spaces that can restrict airflow.
• Do not attempt to disassemble or modify the device. Servicing should only be performed by authorized personnel.
• Keep the device away from children and pets.
• Ensure proper ventilation around the device to prevent overheating.

3. Package Contents

Verify that your package contains the following items:

• Huawei 4G CPE Pro 2 B628-265 Router
• Power Adapter
• Ethernet Cable
• Quick Start Guide (if included)

4. Product Overview

4.1. Ports and Indicators

The Huawei 4G CPE Pro 2 B628-265 features a range of ports for connectivity and indicators for status monitoring.

Image: Rear view of the router showing various connection ports.

• Power Adapter Port: For connecting the power supply.
• LAN/WAN Port (RJ45): One port for either LAN or WAN connection.
• LAN Port (RJ45): One dedicated port for LAN connection.
• Phone Port (RJ11): For connecting a telephone.
• External LTE Antenna Ports (TS-9): Two ports for optional external LTE antennas to boost signal reception.
• SIM Card Slot (Nano-SIM): For inserting your Nano-SIM card.
• LED Indicators: Status lights for power, network, Wi-Fi, and signal strength. (Refer to the Quick Start Guide for specific indicator meanings).

4.2. Antennas

The device is equipped with built-in LTE/UMTS primary and secondary antennas, as well as built-in Wi-Fi 2.4 GHz and 5 GHz antennas. It also features X-shaped Wi-Fi antennas for enhanced signal stability.

5. Setup Guide

Setting up your Huawei 4G CPE Pro 2 B628-265 is a simple process:

1. Insert Nano-SIM Card: Locate the Nano-SIM card slot on the device. Carefully insert your Nano-SIM card into the slot until it clicks into place. Ensure the card is oriented correctly as indicated on the device.

   Image: Illustrates the insertion of a Nano-SIM card into the router.

2. Connect Power: Connect the provided power adapter to the router's power port and then plug it into a power outlet. The router will power on automatically.
3. Wait for Network Connection: The router will automatically detect the 4G network. Wait for the network indicator light to turn solid, indicating a successful connection.
4. Connect Devices:
   • Wi-Fi: On your phone, laptop, or other Wi-Fi enabled device, search for the Wi-Fi network name (SSID) printed on the label at the bottom of the router. Enter the Wi-Fi password (Key) also found on the label to connect.
   • Wired: Connect an Ethernet cable from one of the router's LAN ports to your computer or other wired device.
5. Access Web Interface: Open a web browser on a connected device and enter the default IP address (usually 192.168.8.1) into the address bar. Log in using the default username and password (found on the router's label) to access the router's management interface for advanced settings.

6. Operating Instructions

6.1. Basic Operation

• Power On/Off: The device powers on automatically when connected to power. To power off, disconnect the power adapter.
• Restart: You can restart the router via the web management interface or by briefly disconnecting and reconnecting the power.
• Reset: To restore factory settings, use a pin to press and hold the Reset button (usually located in a small hole) for approximately 5-10 seconds while the device is powered on.

6.2. Network Management via HUAWEI AI Life App

The HUAWEI AI Life App provides a convenient way to manage your router and home network from your smartphone. Download the app from your device's app store.

Image: Icons representing features of the Huawei AI Life App.

Key features accessible via the app include:

• Device Management
• Traffic Settings
• Location Recommendation
• Wi-Fi Settings (e.g., changing SSID, password, 5GHz Wi-Fi preferred)
• Guest Wi-Fi setup
• Network Security settings

6.3. Advanced Features

• Routing Mode: The default routing mode is NAT (Network Address Translation) enabled. This can be configured via the WebUI.
• VPN Client Service: Supports L2TP and PPTP VPN client services for secure connections.
• Firmware Over the Air (HOTA): The router supports Huawei Firmware Over the Air updates to ensure your device always has the latest features and security enhancements.
• HUAWEI HiLink Mesh: For extended Wi-Fi coverage in multi-story or spacious homes, you can connect multiple HUAWEI Wi-Fi routers to create a unified mesh network.

  Image: Visual representation of seamless whole-home Wi-Fi coverage using HiLink Mesh.

7. Maintenance

• Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid or aerosol cleaners.
• Ventilation: Ensure the router is placed in a well-ventilated area to prevent overheating. Do not block any ventilation openings.
• Firmware Updates: Regularly check for and install firmware updates through the HUAWEI AI Life App or the web management interface to ensure optimal performance and security.
• Secure Passwords: Change default Wi-Fi and administrator passwords to strong, unique passwords to protect your network.

8. Troubleshooting

8.1. No Internet Connection

• Check SIM Card: Ensure the Nano-SIM card is correctly inserted and active.
• Signal Strength: Check the signal strength indicator. If it's low, try repositioning the router or connecting external LTE antennas.
• Network Status: Verify that your mobile network provider is not experiencing outages.
• Router Reboot: Restart the router by unplugging and replugging the power adapter.

8.2. Wi-Fi Connection Issues

• Check Wi-Fi Indicator: Ensure the Wi-Fi indicator light is on.
• Password: Double-check that you are entering the correct Wi-Fi password.
• Distance: Move closer to the router to ensure you are within Wi-Fi range.
• Interference: Avoid placing the router near other electronic devices that might cause interference.
• Frequency Band: Try connecting to the other Wi-Fi band (2.4 GHz or 5 GHz) if your device supports it.

8.3. Cannot Access Web Management Interface

• IP Address: Ensure you are using the correct default IP address (e.g., 192.168.8.1).
• Wired Connection: Try connecting your computer directly to the router via an Ethernet cable.
• Browser Cache: Clear your web browser's cache and cookies, or try a different browser.
• Firewall: Temporarily disable any firewall software on your computer that might be blocking access.

9. Specifications

Image: Comparison of LTE speed categories, highlighting Cat 12 at 600 Mbps.

10. User Tips

• Optimal Placement: For the best 4G signal and Wi-Fi coverage, place the router in a central location in your home, away from obstructions and other electronic devices.
• External Antennas: If you are in an area with weak 4G signal, consider purchasing and connecting external TS-9 LTE antennas to the router for improved reception.
• 5GHz Wi-Fi Preference: Enable the '5GHz Wi-Fi preferred' option in the router settings (via WebUI or AI Life App) for devices that support it, to benefit from faster speeds and less interference.
• Guest Wi-Fi: Utilize the Guest Wi-Fi feature to provide internet access to visitors without sharing your main network password, enhancing your network security.
• Parental Controls: Explore the parental control features available through the HUAWEI AI Life App or WebUI to manage internet access for specific devices or users.

11. Warranty and Support

For warranty information, please refer to the warranty card included with your product or contact your point of purchase. Huawei provides technical support for its products. For assistance, please visit the official Huawei support website or contact their customer service.

Keep your purchase receipt and product serial number handy when contacting support.