DEX D1002 TAM-T 3-Handset Cordless Phone System

1. Introduction

Thank you for purchasing the DEX D1002 TAM-T 3-Handset Cordless Phone System. This system is designed to provide reliable and convenient communication with features such as an integrated answering machine, Caller ID, and Call Waiting. This manual will guide you through the setup, operation, and maintenance of your new phone system.

2. Package Contents

Please check the package carefully to ensure all items are present:

• 3 x Handsets
• 3 x Power Adapters (EU/US plug, depending on region)
• 1 x Telephone Line Cable
• 1 x Functional Base Unit (with answering machine)
• 2 x Charging Base Units
• 6 x Ni-MH AAA 400mAh 1.2V Rechargeable Batteries
• 1 x User Manual

3. Key Features

• Display: 1.6-inch LCD with 3 lines display on handsets.
• Multi-Handset Support: The system supports up to 5 handsets (1 functional base unit + 4 additional handsets).
• Multi-Language Interface: Handset interface offers 16 languages: Spanish, English, French, German, Italian, Portuguese, Dutch, Hungarian, Greek, Polish, Danish, Norwegian, Swedish, Turkish, Russian, and Ukrainian.
• Call Management Functions: Pre-dialing, edit, flash, redial, pause, auto/manual answer, dialing barring.
• Convenience Features: Alarm clock, LCD backlight, keypad lock, mute function.
• Memory Capacity:
  • 30 incoming numbers memory.
  • 10 outgoing numbers memory.
  • 50 phone book entries with a maximum of 12 characters and 20 digits.
• Ringer Options: 10 selectable ringer melodies with adjustable volume. Different melodies can be assigned for different call types.
• Flash Time: Configurable flash time (100/300/600/1000ms) to suit various telephone lines or automatic exchangers.
• Answering Machine:
  • Base unit with 2 lines display for answering machine functions.
  • Maximum 240 minutes message recording capacity.
  • Ability to record 2 groups of Outgoing Messages (OGM).
  • Maximum 120 seconds of memo recording.
• Caller ID: Displays caller information, with assigned pre-programmed ringtones for recognized Caller ID numbers.
• Conference Call: Supports three-way conference calls (one external call + two handsets).

4. Specifications

5. Setup Guide

5.1 Initial Battery Charge

1. Insert the provided rechargeable batteries into each handset, observing polarity.
2. Place each handset onto its respective charging cradle (functional base unit or charging base unit).
3. Ensure the handsets are properly seated; you should hear a beep indicating correct placement.
4. Important: Charge the batteries for at least 12 hours before initial use to ensure optimal battery life and performance. For regular charging, leave the handset on the charging cradle when not in use (e.g., overnight).

5.2 Connecting the Base Unit

1. Connect the telephone line cable from your wall jack to the 'LINE' port on the functional base unit.
2. Connect one of the power adapters to the 'POWER' port on the functional base unit and plug it into a wall outlet.
3. Connect the remaining power adapters to the charging base units and plug them into wall outlets.

5.3 Setting Date and Time

When the unit is first turned on, the DATE and TIME will be blinking on the handset display. Follow the instructions in the user manual (refer to the 'Settings' section) to set the correct date and time. This is crucial for accurate Caller ID and answering machine timestamps.

6. Operating Instructions

6.1 Making and Receiving Calls

• To Make a Call: Press the 'TALK' button, then dial the number. Alternatively, dial the number first and then press 'TALK' (pre-dialing).
• To Receive a Call: When the phone rings, press the 'TALK' button on any registered handset.
• Speakerphone: To activate speakerphone during a call, press the 'Speaker' button (often indicated by a speaker icon). Press it again to switch back to the earpiece.

6.2 Phonebook

Store frequently called numbers in the phonebook. Each entry can hold up to 12 characters for the name and 20 digits for the number. Refer to your user manual for detailed steps on adding, editing, and deleting phonebook entries.

6.3 Caller ID and Call Log

The phone displays the caller's information (if available) for incoming calls. The system stores up to 30 incoming numbers and 10 outgoing numbers in the call log. You can review these logs and redial numbers directly from them.

6.4 Answering Machine

The functional base unit includes an integrated answering machine. You can record a personalized outgoing message (OGM) or use a pre-recorded one. Messages from callers will be recorded for up to 240 minutes. Refer to the full user manual for instructions on playing messages, recording memos, and managing OGM settings.

6.5 Intercom and Conference Calls

You can use the intercom function to communicate between handsets. The system also supports three-way conference calls, allowing an external call to be joined by two internal handsets.

7. Maintenance

7.1 Cleaning

To clean your phone system, first unplug the power adapters from the wall outlets. Use a soft, damp cloth to wipe the surfaces of the handsets and base units. Do not use liquid cleaners, aerosol cleaners, or harsh chemicals, as these can damage the product.

7.2 Battery Care

To maintain battery health, always place the handsets on their charging cradles when not in use. This ensures the batteries remain charged and ready for use.

8. Troubleshooting

If you encounter issues with your phone system, please review the following common problems and solutions:

• No Dial Tone: Ensure the telephone line cable is securely connected to both the wall jack and the functional base unit. Verify that the base unit's power adapter is plugged in and receiving power.
• Handset Not Charging: Check that the handset is correctly seated in its charging cradle. Ensure the charging cradle's power adapter is plugged in. Verify the batteries are inserted correctly.
• Display is Blank or Flickering: Ensure the handset batteries are charged. If the issue persists, try resetting the handset by removing and reinserting the batteries.
• Cannot Make/Receive Calls: Check all cable connections. Ensure the handset is registered to the base unit. If you have multiple handsets, try using a different one.
• Answering Machine Not Recording: Check the answering machine settings to ensure it is turned on and has available recording time.
• No Sound/Low Volume: Adjust the ringer and earpiece volume settings on the handset.

For complex issues or internal failures, do not attempt to open or repair the phone system yourself. Please contact customer support for assistance.

9. User Tips

• Initial Charge: Always perform the recommended 12-hour initial charge for new batteries to maximize their lifespan.
• Speakerphone Function: The phone system includes a hands-free speakerphone function. Look for a dedicated speaker button on the handset to activate it during a call.
• Language Setting: Take advantage of the 16 available interface languages to set the phone to your preferred language for easier navigation.

10. Important Safety Information

To reduce the risk of fire, electric shock, and personal injury, please observe the following safety measures:

• Read, understand, and follow all warnings and instructions provided in this manual.
• Always unplug the phone system from the wall socket before cleaning. Do not use liquid or aerosol cleaners; use a soft, damp cloth.
• Do not place the product on unstable surfaces. It may fall, causing serious damage.
• Avoid overloading wall sockets and extension cords, as this can lead to fire or electric shock.
• Do not push any foreign objects into the product's openings, as they may contact dangerous voltage points or short-circuit components, leading to fire or electric shock. Do not spill any liquid on the product.
• Avoid moving or disconnecting this device during electrical storms, as lightning and thunder can pose an electric shock hazard.
• The base unit must only be used with the supplied power adapter. Using any other power adapter may cause the equipment to malfunction.
• Do not attempt to open or repair the phone system yourself. In case of failure, send it to an authorized service center.

11. Warranty and Support

For warranty information and technical support, please refer to the documentation provided with your purchase or contact the seller directly. Keep your proof of purchase for any warranty claims.