1. Introduction
Thank you for choosing the DIVEDEER N361 Smart Automatic Window Cleaner Robot. This device is designed to provide an efficient and convenient solution for cleaning glass surfaces, both indoors and outdoors. Featuring advanced artificial intelligence, automatic water spray, and anti-fall technology, the N361 ensures a thorough and safe cleaning experience. Please read this manual carefully before operating the robot to ensure proper use and maintenance.
Figure 1: DIVEDEER N361 Window Cleaner Robot
2. Important Safety Instructions
- This product requires a continuous power connection to function correctly. It is not designed to operate unplugged after charging.
- Upon first receipt, charge the robot for more than 2 hours. This initial charge helps the built-in anti-power failure system, which provides approximately 20 minutes of backup power in case of a sudden power outage.
- Always ensure the robot is powered on when in use. The charging function is primarily for the anti-power failure system.
- In the event of a power outage, the robot will sound an alarm. Promptly remove the machine from the glass surface.
- Always attach the safety rope to a secure anchor point before placing the robot on a window, especially for high-rise windows.
- Do not use the robot on cracked or damaged glass surfaces.
- Keep hands, hair, and loose clothing away from moving parts during operation.
- Ensure the cleaning cloths are properly attached before use.
- Do not immerse the robot in water or other liquids.
- Use only the provided adapter and accessories.
3. Product Overview
3.1 Components
- Product Host (1)
- Remote Control (with batteries) (1)
- Adapter (with power extension cable 5.5 meters) (1)
- DC Plug Cable (1)
- Water Filling Bottle (1)
- Cleaning Cloths (10)
- Cleaning Rings (4)
- Safety Rope (1)
- Instruction Manual (1)
Figure 2: Product Body and Accessory List
3.2 Labeled Parts
- Receiving Window: For remote control signals.
- Indicator Light: Displays operational status.
- Water Spray Nozzle: Atomizes and sprays water onto the glass.
- Cleaning Cloths: Microfiber pads for effective cleaning.
- Safety Harness Hole: Point to attach the safety rope.
- Power Switch: To turn the device on/off.
- Water-Storage Tank: Holds 30ml of cleaning solution/water.
- Remote Control Receiver Port: For external remote control.
Figure 3: Top View Labeled Parts
3.3 Key Features
- Automatic Water Spray Function: Atomizing nozzle for precise and efficient cleaning.
- Anti-fall Magnetic Design: Securely adheres to glass surfaces.
- 4.0 Artificial Intelligence System: Intelligent artificial technology with autonomous pathway planning.
- Dual Plate Dual Suction: Mimics human hand wiping with 70rpm scrubbing motion for deep cleaning.
- UPS Power Failure Protection: Built-in Li-ion battery provides 20 minutes of backup power.
- Bezel Sensing: Detects window edges to prevent falling.
- One-button Remote Command: Easy control via remote.
- Imported Brushless Motor & Metal Impeller: Ensures powerful and durable performance.
- Microfiber Cloths: Effectively capture dust particles as small as 0.4um.
4. Setup
- Initial Charge: Before first use, connect the robot to power and charge for at least 2 hours. This activates the internal backup battery.
- Attach Cleaning Cloths: Securely attach the microfiber cleaning cloths to the cleaning rings on the bottom of the robot. Ensure they are flat and cover the entire cleaning surface.
- Fill Water Tank: Open the water-storage tank cap and use the provided water filling bottle to fill the 30ml tank with clean water or a suitable glass cleaning solution. Close the cap tightly.
- Connect Power: Connect the DC plug cable to the robot's power port, then connect the adapter to the power extension cable (if needed) and plug it into a power outlet. Ensure the connection is secure and the plug nut is tightened.
- Attach Safety Rope: Fasten one end of the safety rope to the safety harness hole on the robot. Secure the other end to a sturdy object indoors, such as a heavy piece of furniture or a window frame anchor, to prevent accidental falls.
Figure 4: Power Connection and Activation
5. Operating Instructions
- Power On: Press and hold the power switch on the robot for 3 seconds to activate it. The indicator light will illuminate.
- Placement: Carefully place the robot onto the glass surface. The robot will automatically adhere to the glass using its magnetic suction. Ensure it is placed at least 10cm from any edges.
- Start Cleaning: Use the remote control to select a cleaning mode or press the start button on the robot. The robot will begin its autonomous cleaning path.
- Automatic Water Spray: The robot will automatically spray water from its nozzle as it cleans. You can also manually control the water spray via the remote control if desired.
- Monitoring: Observe the robot's operation. The indicator lights provide status feedback.
- Completion: Once cleaning is complete, the robot will return to its starting position and may emit an audible alert. Carefully remove the robot from the glass by holding it firmly and pressing the release button (if applicable) or gently pulling it away.
- Power Off: Press and hold the power switch on the robot to turn it off.
Figure 5: Robot in Operation with Water Spray
6. Maintenance
- Cleaning Cloths: After each use, remove the microfiber cleaning cloths and wash them. They are reusable. Ensure they are completely dry before reattaching.
- Water Tank: Empty any remaining water from the tank after use. Clean the tank periodically to prevent residue buildup.
- Robot Body: Wipe the exterior of the robot with a soft, dry cloth. Do not use abrasive cleaners or immerse the device in water.
- Nozzles: Periodically check the water spray nozzles for blockages and clean them gently if necessary.
- Storage: Store the robot in a cool, dry place away from direct sunlight and extreme temperatures.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot falls or loses suction | Power outage; insufficient suction; dirty cleaning pads; uneven surface. | Ensure continuous power connection. Check if the safety rope is attached. Clean or replace cleaning pads. Ensure glass surface is suitable. |
| Robot not spraying water | Water tank empty; nozzle blocked; water pump malfunction. | Refill water tank. Clean the spray nozzle. Contact customer support if issue persists. |
| Robot not moving or cleaning effectively | Dirty cleaning pads; obstacle detected; motor issue. | Clean or replace cleaning pads. Remove any obstacles. Ensure the robot is placed on a clean, flat surface. |
| Indicator lights show error | Refer to specific error code/pattern in the full instruction manual (if provided). | Consult the detailed instruction manual for specific indicator light meanings. Try restarting the device. |
| Robot makes unusual noise | Foreign object; motor issue. | Turn off and inspect for foreign objects. If noise persists, contact customer support. |
Figure 6: Power-off Battery Life Indication
8. Specifications
| Feature | Specification |
|---|---|
| Model | N361 (YTK-334, YTK-02A, YTK-02B, YTK334-1 variants) |
| Brand | DIVEDEER |
| Voltage | 100 - 240 V |
| Certification | CE |
| Water Tank Capacity | 30 mL |
| Cleaning Efficiency | 1.4 mL of water cleans up to 1 square meter |
| Power-off Battery Life | Approx. 20 minutes (Li-ion battery) |
| Power Cord Length | 5.5 meters (with adapter) |
| Microfiber Diameter | 0.4 µm |
| Scrubbing Motion | 70 rpm |
| Package Dimensions (L x W x H) | 32 cm x 18 cm x 18 cm |
| Package Weight | 2.0 kg |
9. User Tips
- Always Power On: Remember that the robot must be connected to a power source and powered on during operation. The internal battery is for emergency power failure protection only, not for cordless use.
- Initial Charging is Key: The initial 2+ hour charge is crucial for the anti-fall system's backup battery. Don't skip this step.
- Optimal Water Usage: The robot's atomizing nozzle is designed for precise water output, ensuring the glass is wet enough for cleaning but not overly saturated. This helps prevent streaks.
- Secure the Safety Rope: Always use the safety rope, especially when cleaning high or external windows, to prevent accidental falls and potential damage.
- Clean Pads Regularly: For best results and streak-free cleaning, ensure your microfiber pads are clean and dry before each use.
10. Warranty and Support
10.1 Warranty
The DIVEDEER N361 Smart Automatic Window Cleaner Robot comes with a 2-year warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.
10.2 Customer Support
For any questions, technical assistance, or warranty claims, please contact our customer service team:
- Email: cutelin9@qq.com
When contacting support regarding product damage or quality issues upon receipt, please provide your order number and a complete unboxing video. This will help us process your request efficiently and offer a suitable solution.
