V380 Pro Dual Lens Dual Screen E27 Bulb Camera User Manual

1. Introduction

Thank you for choosing the V380 Pro Dual Lens Dual Screen E27 Bulb Camera. This smart home security camera offers advanced monitoring capabilities with its dual-lens system, two-way audio, color night vision, and motion detection features. Designed for easy installation into a standard E27 light bulb socket, it provides comprehensive surveillance for your indoor spaces. This manual will guide you through the setup, operation, and maintenance of your new camera.

2. Package Contents

Please check the package for the following items:

• 1 x E27 Bulb Camera
• 1 x User Manual
• 1 x E27 Socket
• 1 x Screw Package

3. Specifications

4. Setup Guide

Follow these steps to set up your V380 Pro camera using the mobile application.

1. Install the Camera: Screw the E27 Bulb Camera into a standard E27 light bulb socket. Ensure the power is off before installation. Turn on the power after installation.
2. Download the V380 Pro App: Search for "V380 Pro" in your mobile app store (Android or iOS) and download the application.
3. Register/Login: Open the V380 Pro app. If you are a new user, register an account. Otherwise, log in with your existing credentials.
4. Add Device (AP Mode - Hotspot):
   • Ensure your phone is connected to a 2.4GHz Wi-Fi network.
   • In the app, select "Add Device" or the '+' icon.
   • Choose "AP quick configuration" or "Add Manually".
   • The camera will broadcast its own Wi-Fi hotspot (e.g., "MV_XXXXXX"). Connect your phone to this hotspot.
   • Once connected, return to the V380 Pro app. The app should detect the camera.
   • Follow the on-screen prompts to connect the camera to your home Wi-Fi network.
5. Set Device Password: For security, you will be prompted to set a new password for your camera. Create a strong password (6-30 characters, including letters and numbers).
6. Start Monitoring: Once the setup is complete, you can view the live feed from your camera and access its features.

5. Operating Instructions

5.1 Remote Control and Viewing

The V380 Pro camera can be fully controlled via the V380 Pro mobile application on your Android or iOS device. Multiple users can connect to and view the camera feed simultaneously.

5.2 Pan/Tilt Functionality

Utilize the app to remotely adjust the camera's viewing angle. The camera supports a horizontal pan of 355° and a vertical tilt of 90°, ensuring 360-degree coverage without blind spots.

5.3 Dual Lens Dual Screen Preview

The camera features dual lenses, allowing for a dual-screen preview within the app. This enables simultaneous monitoring of two different areas, providing comprehensive coverage.

5.4 Two-Way Audio

The built-in anti-noise microphone and speaker enable fluent two-way audio communication. You can listen in on your environment and speak through the camera using the app, allowing for interaction with family, pets, or visitors.

5.5 Motion Detection and Alarms

The camera supports real-time motion detection. When motion is detected, the camera will send alarm notifications directly to your mobile phone, allowing you to respond promptly to any activity.

5.6 Storage Options

The camera offers flexible storage solutions:

• TF Card Storage: Supports up to a 128GB TF (Micro SD) card for local recording (card not included).
• Cloud Storage: Cloud storage options are available for viewing recordings anytime, anywhere.

5.7 Video Playback

Recorded video can be played back directly through the V380 Pro mobile application. You can access recordings stored on the TF card or in the cloud.

5.8 Color Night Vision

The camera is equipped with color night vision, providing clear and detailed images even in low-light conditions.

5.9 Video Overview

6. Maintenance

• Cleaning: Use a soft, dry cloth to clean the camera lens and body. Do not use harsh chemicals or abrasive cleaners.
• Power: Ensure the camera is powered off before cleaning or performing any maintenance.
• Environment: This camera is designed for indoor use only. Avoid exposing it to water, high humidity, or extreme temperatures.
• Firmware Updates: Regularly check the V380 Pro app for available firmware updates to ensure optimal performance and security.

7. Troubleshooting

• Camera Not Connecting to Wi-Fi:
  • Ensure your Wi-Fi network is 2.4GHz. The camera does not support 5GHz networks.
  • Check that the Wi-Fi password entered in the app is correct.
  • Make sure the camera is within range of your Wi-Fi router.
  • Try resetting the camera (one-key reset supported) and re-attempting the setup process.
• No Video Feed:
  • Verify the camera is powered on and connected to Wi-Fi.
  • Check your internet connection on your mobile device.
  • Ensure the V380 Pro app is up to date.
• SD Card Not Recording:
  • Ensure the SD card is inserted correctly.
  • Format the SD card through the camera settings in the V380 Pro app.
  • Check if the SD card is faulty or has reached its maximum storage capacity.
• Poor Image Quality:
  • Clean the camera lens.
  • Ensure adequate lighting in the monitoring area, especially for optimal color night vision.
  • Check your internet speed; a slow connection can affect streaming quality.
• Audio Issues:
  • Ensure the microphone and speaker settings are enabled in the app.
  • Check for any obstructions blocking the microphone or speaker on the camera.

8. User Tips

• Confirm App Name: Always ensure you are using the official V380 Pro application for your camera. There might be other similar apps, but only V380 Pro is compatible with this model.
• Optimal Placement: For best coverage, install the camera in a central location within the room you wish to monitor. The E27 bulb design allows for discreet placement.
• Regular Password Changes: Periodically change your camera's password for enhanced security.
• Cloud Storage for Backup: Consider utilizing cloud storage for important recordings, as it provides an off-site backup in case of local storage issues or camera damage.

9. Safety and Compliance

Disclaimer: ⚠️Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.

This device complies with CE certification standards.

10. Warranty and Support

For technical support, troubleshooting assistance, or warranty inquiries, please refer to the contact information provided by your retailer or the V380 Pro official support channels. Keep your purchase receipt as proof of purchase for warranty claims.