Toocki 33W GaN Dual-Port Fast Charger Instruction Manual

1. Introduction

Thank you for choosing the Toocki 33W GaN Dual-Port Fast Charger. This compact and powerful charger is designed to provide high-speed charging for a wide range of electronic devices, including smartphones, tablets, and more. Utilizing advanced GaN (Gallium Nitride) technology, it offers a smaller size, lighter weight, and improved efficiency compared to traditional chargers. This manual provides essential information on product parameters, safety guidelines, usage, and maintenance.

For a comprehensive user manual, please refer to the official PDF document: User Manual (PDF).

2. Safety Instructions

WARNING: Please follow the safety instructions below to prevent fire, electric shock, damage, or other injuries.

• Do not store the product in high temperature, strong light, or strong magnetic field environments.
• Do not place the product near fire sources or in other harsh environments.
• Use the product correctly according to these instructions. Improper use may damage the product or endanger personal and property safety.
• The company will not bear any legal responsibility for damages to persons or property caused by improper use in violation of product instructions.
• Non-professionals are strictly prohibited from disassembling this product.
• Do not use electrical appliances or loads that exceed the output current of this product.
• Avoid strong physical damage, including knocking, throwing, trampling, squeezing, etc.

Environmental Disposal

This equipment complies with the provisions of Directive 2012/19/EU. It is strictly forbidden to dispose of this equipment with general waste and must be recycled. This symbol indicates that this product cannot be used as regular domestic waste for disposal, and must be delivered to the corresponding waste recycling station that is capable of recycling electrical and electronic equipment.

3. Product Overview

The Toocki 33W GaN Charger features a compact design with both a USB-A and a USB-C output port, allowing for simultaneous charging of two devices. Its GaN technology ensures high power delivery in a small form factor.

Key Features:

• GaN Technology: Smaller size, lighter weight, less power loss, faster charging speed.
• Dual-Port Output: USB-A and USB-C ports for charging two devices simultaneously.
• High-Speed Charging: Supports PPS, PD3.0, QC3.0, and other fast charging protocols.
• Smart Core Protection: Built-in multiple fast charging protections including over-current, over-voltage, short-circuit, over-charge, over-temperature, and over-power protection.
• Global Compatibility: Input voltage 100-240V~50-60Hz, suitable for use in various countries and regions.

4. Setup and Installation

The Toocki 33W GaN Charger is designed for simple plug-and-play operation.

1. Unpack: Carefully remove the charger from its packaging.
2. Plug In: Insert the charger into a standard wall outlet (100-240V AC).
3. Connect Device: Use a compatible charging cable (not included) to connect your device to either the USB-A or USB-C port on the charger.

5. Operating Instructions

This charger supports fast charging for a variety of devices. Ensure your device and cable support the fast charging protocols (PD, QC, PPS) for optimal performance.

1. Single Device Charging: Connect your device to either the USB-C or USB-A port. The charger will automatically detect your device's charging requirements and deliver the maximum supported power up to 33W (USB-C) or 30W (USB-A).
2. Dual Device Charging: Connect two devices simultaneously to both the USB-C and USB-A ports. When both ports are in use, the total output is shared, with a maximum combined output of 18W (5V/3.6A).
3. Fast Charging: For devices supporting PD3.0, QC3.0, or PPS, the charger will engage fast charging automatically. For example, an iPhone 14 Pro can charge to 60% in 30 minutes, and an iPad Pro to 65% in 60 minutes.

6. Maintenance and Care

• Cleaning: Disconnect the charger from the power outlet before cleaning. Use a soft, dry cloth to wipe the surface. Do not use liquid cleaners or aerosols.
• Storage: Store the charger in a cool, dry place away from direct sunlight and extreme temperatures.
• Operating Environment: The recommended ambient temperature for use is 0°C to 25°C in non-tropical areas. Storage ambient temperatures should be between 0°C and 40°C. This product is suitable for indoor use only.
• Handling: Avoid dropping, throwing, or subjecting the charger to strong impacts.

7. Troubleshooting

Common Issues and Solutions:

• Charger not providing power:
  - Ensure the charger is securely plugged into a working wall outlet.
  - Check if the power outlet itself is functional by testing with another device.
  - Try a different charging cable.
• Device charging slowly:
  - Ensure your device and charging cable support fast charging protocols (PD, QC, PPS). Not all devices or cables are fast-charge compatible.
  - When charging two devices simultaneously, the total output is shared (max 18W), which may result in slower charging for each device compared to single-port use.
  - Check if the cable is damaged or of poor quality.
• Charger feels warm during use:
  - It is normal for the charger to become warm during operation, especially during fast charging. The built-in smart temperature control technology ensures safe operation at low temperatures. If it becomes excessively hot or emits smoke/odor, disconnect it immediately and contact support.

8. Specifications

Note: Other plug types (US, UK, KR) may have slightly different dimensions and model numbers (e.g., PO33CU11A1C0 for US Plug, PO33CB11A1C0 for UK Plug, PO33CK11A1C0 for KR Plug), but core electrical specifications remain similar.

9. User Tips

• Optimal Charging: For the fastest charging, use a single port (preferably USB-C with a compatible cable) and ensure your device supports the charger's fast charging protocols (PD, QC, PPS).
• Cable Quality: Always use high-quality, certified charging cables that are rated for fast charging to ensure efficiency and safety.
• Travel Companion: Its compact size makes it ideal for travel. Remember to check the plug type compatibility for your destination or use an appropriate adapter.
• Device Compatibility: While compatible with many devices, always check your device's charging specifications to ensure it can handle the charger's output.

10. Warranty and Support

For any product inquiries, technical support, or warranty claims, please contact Toocki customer service using the information below:

• Manufacturer: Brightpower Optoelectronic Technology Co.,Ltd
• Manufacturer Address: No.25, Dongxingyuan 1st Road, Dongkeng Town, Dongguan City, Guangdong, China
• Company: Shenzhen Toocki Network Technology Co., Ltd.
• Company Address: 308, 3rd Floor, Building A1, Xuexiangyuan, Yuanchuang Space, Xiangjiaotang Community, Bantian Street, Longgang District, Shenzhen
• Hotline: +86 0755-89399212
• Website: www.toocki.com