1. Introduction
The Hikvision DS-2DE4A425IWG-E is a high-performance 4MP 25x PTZ (Pan-Tilt-Zoom) camera designed for advanced security surveillance. Featuring a 25x optical zoom lens, this camera captures intricate details across expansive areas, making it ideal for monitoring large outdoor environments such as rivers, forests, roads, railways, airports, ports, squares, parks, and other significant venues. Its robust IP66-rated enclosure ensures reliable operation in various outdoor conditions.
2. Key Features
- High-quality imaging with 4 MP resolution, up to 30 fps.
- Excellent low-light performance powered by DarkFighter technology.
- Clear imaging against strong backlighting due to 120 dB WDR (Wide Dynamic Range) technology.
- Pan and tilt ability for monitoring specific zones of interest.
- 25x optical zoom for detailed viewing of subjects in expansive areas.
- Up to 50 m IR (Infrared) range for enhanced night vision and safety.
- Water and dust resistant (IP66) for outdoor durability.
- Focuses on human and vehicle target classification based on deep learning for intelligent analysis.
- Auto-tracking functionality to follow moving objects.
- Intelligent camera with smart analytics such as line crossing and intrusion detection.
3. Package Contents
Upon unpacking, please verify that all items listed below are included and in good condition:
- Hikvision DS-2DE4A425IWG-E PTZ Camera
- Power Adapter
- Drill Template
- Quick Start Guide
- Mounting Screws and Anchors
- Wrench
- Cable Connector
4. Setup & Installation
4.1 Mounting Options
The camera supports various installation methods to suit different environments:
- Normal
- Wall Mounted (requires separate bracket like DS-1605ZJ)
- Pendant Mount
- Vertical Pole Mount
- Corner Mount
4.2 Using the Drill Template
For precise installation, use the provided drill template:
- Identify Hole A for routing cables through the ceiling, or Hole B for side outlet cabling.
- Position the drill template at the desired mounting location.
- Mark the positions for the mounting base.
- Use a 5.5mm drill bit to create holes for the expansion screws.
- Secure the mounting base using the provided screws and anchors.
4.3 Power and Network Connection
The camera supports Power over Ethernet (PoE), simplifying installation by delivering both power and data through a single Ethernet cable. Alternatively, it can be powered via a 12V DC power supply.
- Connect the camera to your network using an Ethernet cable. If using PoE, ensure your network switch or NVR supports PoE.
- If not using PoE, connect the 12V DC power adapter to the camera and a power outlet.
5. Operating Instructions
5.1 Initial Setup and Access
After physical installation and power-up, access the camera for initial configuration:
- Use the Hik-Connect mobile application (available for Android and iOS) for convenient setup and remote management.
- For PC access, install the VMS Client - iVMS-4200 software. This client allows for live feed viewing, playback, video recording, and remote searching.
- Alternatively, access the camera via a web browser (e.g., Internet Explorer 10+, Chrome 57+, Firefox 52+, Safari 11+).
5.2 PTZ Control and Zoom
Utilize the PTZ controls within the Hik-Connect app, iVMS-4200 client, or web interface to adjust the camera's view:
- Pan: Rotate the camera horizontally (0° to 360°).
- Tilt: Adjust the camera vertically (-5° to 90°).
- Zoom: Use the 25x optical zoom to magnify distant objects without losing image quality.
- Presets: Configure up to 300 preset positions for quick navigation to specific areas.
- Patrol Scan: Set up patrols with up to 8 patrols, each with up to 32 presets, to automatically monitor multiple areas.
- Pattern Scan: Record and replay specific pan, tilt, and zoom movements.
5.3 Smart Features
The camera incorporates advanced AI functions for enhanced security:
- Smart Tracking: Automatically tracks moving objects, such as humans or vehicles, within its field of view.
- Smart Events: Configure alerts for various events including motion detection, video tampering, line crossing detection, intrusion detection, region entrance/exit detection, unattended baggage detection, object removal detection, and audio exception detection.
- Deep Learning Functions: Features like Face Capture and human/vehicle target classification provide intelligent analysis and reduce false alarms.
Video 1: Product showcase and unboxing of the Hikvision PTZ camera.
6. Maintenance
- Cleaning: Regularly clean the camera's lens and dome cover with a soft, dry cloth to ensure clear image quality. Avoid abrasive cleaners.
- Firmware Updates: Periodically check the Hikvision official website for firmware updates to ensure optimal performance, security, and access to new features.
- Cable Inspection: Inspect all cables and connections for any signs of wear or damage, especially in outdoor installations.
- Environmental Checks: Ensure the camera's operating environment remains within specified temperature and humidity ranges.
7. Troubleshooting
- No Power:
- Verify the power adapter is correctly connected and receiving power.
- If using PoE, ensure the PoE switch/NVR is functioning and providing power.
- No Image/Video:
- Check network cable connections.
- Ensure the camera's IP address is correctly configured and accessible on the network.
- Verify that the viewing software (Hik-Connect, iVMS-4200, web browser) is properly installed and configured.
- Poor Image Quality:
- Clean the camera lens and dome cover.
- Check for obstructions in the camera's field of view.
- Adjust WDR settings if experiencing strong backlighting.
- Ensure sufficient lighting for night vision; verify IR functionality.
- PTZ Control Issues:
- Ensure the camera is properly connected to the network and receiving commands.
- Check for any physical obstructions preventing movement.
- Restart the camera and the control software.
8. Specifications
| Feature | Specification |
|---|---|
| Camera | |
| Model Number | DS-2DE4A425IWG-E |
| Image Sensor | 1/2.8" Progressive Scan CMOS |
| Max. Resolution | 2560 × 1440 (4 MP) |
| Min. Illumination | Color: 0.005 Lux @ (F1.6, AGC ON), B/W: 0.001 Lux @ (F1.6, AGC ON), 0 Lux with IR |
| Shutter Speed | 1/1 s to 1/30,000 s |
| Day & Night | IR cut filter |
| Slow Shutter | Yes |
| Lens | |
| Focal Length | 4.8 to 120 mm |
| Zoom | 25 × optical, 16 × digital |
| FOV | Horizontal FOV 53.3° to 2.6°, vertical FOV 30.6° to 1.5°, diagonal FOV 60.5° to 3° |
| Focus | Auto, semi-auto, manual |
| Aperture | Max. F1.6 |
| Zoom Speed | Approx. 3.4 s |
| Illuminator | |
| Supplement Light Type | IR |
| Supplement Light Range | Up to 50 m |
| Smart Supplement Light | Yes |
| IR Wavelength | 850 nm |
| PTZ | |
| Movement Range (Pan) | 0° to 360° |
| Movement Range (Tilt) | -5° to 90° |
| Pan Speed | Configurable from 0.1° to 300°/s; preset speed: 350°/s |
| Tilt Speed | Configurable from 0.1° to 160°/s; preset speed 200°/s |
| Proportional Zoom | Yes |
| Presets | 300 |
| Patrol Scan | 8 patrols, up to 32 presets for each patrol |
| Pattern Scan | 4 pattern scans, record time over 10 minutes for each scan |
| Park Action | Preset, pattern scan, patrol scan, auto scan, tilt scan, random scan, frame scan, panorama scan |
| 3D Positioning | Yes |
| PTZ Status Display | Yes |
| Scheduled Task | Preset, pattern scan, patrol scan, auto scan, tilt scan, random scan, frame scan, panorama scan, dome reboot, dome adjust |
| Video | |
| Main Stream Frame Rate | 50 Hz: 25 fps (2560 × 1440); 60 Hz: 30 fps (2560 × 1440) |
| Video Compression | H.265+/H.265/H.264+/H.264/MJPEG |
| WDR (Wide Dynamic Range) | 120 dB |
| Image Enhancement | BLC, HLC, 3D DNR, Defog |
| Audio | |
| Audio Compression | G.711ulaw/G.711alaw/G.722.1/G.726/MP2L2/PCM/AAC-LC |
| Environment Noise Filtering | Yes |
| Network | |
| Connectivity | IP/Network Wired (1 RJ45 10 M/100 M self-adaptive Ethernet port) |
| Network Storage | NAS (NFS, SMB/CIFS), auto network replenishment (ANR) |
| Client Software | iVMS-4200, HikCentral Pro, Hik-Connect |
| Supported Mobile Systems | Android, iOS |
| Supported Operating Systems | Windows 98/XP/Vista/7/8/10, macOS, Windows 2000/2003/2008 |
| General | |
| Power Supply | 12 VDC, PoE (802.3at) |
| Power Consumption | Max. 24 W |
| Dimensions | Ø 169 mm × 161 mm (Ø 6.65" × 6.34") |
| Weight | Approx. 2.45 kg (5.40 lb.) |
| Operating Condition | -30 °C to 65 °C (-22 °F to 149 °F), Humidity 90% or less (non-condensing) |
| IP Rating | IP66 |
| Protection | TVS 6000V lightning protection, surge protection, voltage transient protection |
| Certifications | CE, FCC, UL |
9. User Tips
- Network Configuration: For optimal performance and remote access, ensure your network is stable and the camera's IP address is static or reserved via DHCP.
- Smart Event Tuning: Fine-tune smart event detection zones and sensitivity settings to minimize false alarms, especially in busy environments.
- Regular Backups: If using local storage (microSD card), regularly back up important recordings to prevent data loss.
10. Warranty & Support
This Hikvision PTZ camera comes with a 2-year warranty, ensuring peace of mind regarding product quality and performance.
For technical support, troubleshooting assistance, or warranty claims, please contact your authorized Hikvision dealer or visit the official Hikvision support website.
