VIVO iQOO Neo8 5G Smartphone User Manual

1. Introduction

Welcome to the VIVO iQOO Neo8 5G Smartphone user manual. This guide provides essential information to help you set up, operate, and maintain your new device. The iQOO Neo8 is a high-performance 5G smartphone featuring the Snapdragon 8+ Gen 1 processor, a 50MP main camera, a 6.78-inch 144Hz display, a 5000mAh battery with 120W fast charging, and support for NFC and OTA updates.

2. What's in the Box

Upon unboxing your VIVO iQOO Neo8, please ensure all the following items are present:

• VIVO iQOO Neo8 5G Smartphone
• 120W Fast Charger (US charger)
• USB Type-C Cable
• SIM Ejector Tool
• Quick Start Guide / Safety Information
• Protective Case (may vary by region/bundle)

3. Device Overview

Familiarize yourself with the physical components of your iQOO Neo8 smartphone.

Figure 3.1: Front and Rear View of VIVO iQOO Neo8 (Orange variant)

Figure 3.2: Front View of VIVO iQOO Neo8 Display

Figure 3.3: Close-up of Rear Camera Module

Key Components:

• Front Camera: Located at the top center of the display.
• Display: 6.78-inch AMOLED screen with in-screen fingerprint sensor.
• Volume Buttons: On the side, typically for adjusting media and call volume.
• Power Button: On the side, used to power on/off and wake/sleep the device.
• USB Type-C Port: At the bottom, for charging and data transfer.
• SIM Card Tray: On the side or bottom, for inserting SIM cards.
• Rear Cameras: Dual camera setup (50MP main, 2MP secondary) with LED flash.
• Speakers: Typically located at the bottom and earpiece for stereo sound.

4. Initial Setup

4.1. Inserting SIM Cards

1. Locate the SIM card tray on the side or bottom of your phone.
2. Insert the SIM ejector tool into the small hole next to the tray and push gently until the tray pops out.
3. Place your Nano-SIM cards into the tray with the gold contacts facing down, ensuring they are correctly oriented. The iQOO Neo8 supports two SIM cards.
4. Carefully push the tray back into the phone until it clicks into place.

4.2. Powering On and Initial Configuration

1. Press and hold the Power button until the VIVO logo appears.
2. Follow the on-screen prompts to select your language, connect to a Wi-Fi network, and set up your Google account.
3. You will be guided through setting up security features like the in-screen fingerprint recognition and face recognition.
4. Complete the setup process to access the home screen.

4.3. Charging the Battery

Your iQOO Neo8 comes with a 120W fast charger. Use only the provided charger and cable for optimal performance and safety.

• Connect the USB Type-C cable to the phone's charging port.
• Plug the charger into a power outlet.
• The charging indicator will appear on the screen.
• The 120W fast charging allows for very rapid battery replenishment.

5. Basic Operation

5.1. Touchscreen Navigation

• Tap: Touch an item once to select it.
• Touch and Hold: Touch and hold an item to open contextual menus or drag items.
• Swipe: Drag your finger across the screen to scroll or navigate between screens.
• Pinch: Use two fingers to zoom in or out on photos and web pages.

5.2. Making Calls and Sending Messages

• Open the Phone app to dial numbers or select contacts.
• Open the Messages app to compose and send text messages.

5.3. Using the Camera

The iQOO Neo8 features a powerful 50MP main rear camera and a 16MP front camera.

1. Open the Camera app.
2. Select your desired mode (Photo, Video, Portrait, etc.).
3. Tap the shutter button to capture photos or start/stop video recording.
4. Use pinch-to-zoom or the on-screen zoom controls to adjust magnification.

5.4. Internet Connectivity

• Wi-Fi: Go to Settings > Network & internet > Wi-Fi to connect to available networks.
• Mobile Data (5G/4G/3G): Ensure your SIM card is active and mobile data is enabled in Settings > Network & internet > Mobile network.

5.5. NFC Functionality

NFC (Near Field Communication) allows for quick, short-range wireless communication. It can be used for mobile payments, quick pairing with accessories, and data exchange.

• Enable NFC in Settings > Connected devices > Connection preferences > NFC.
• Tap your phone to compatible devices or payment terminals to use the feature.

5.6. Biometric Security

Your device supports both in-screen fingerprint recognition and face recognition for secure unlocking and authentication.

• Set up your preferred biometric method in Settings > Security > Fingerprint or Face.
• Follow the on-screen instructions to register your fingerprint or face.

6. Care and Maintenance

6.1. Cleaning Your Device

• Use a soft, lint-free cloth to clean the screen and body of the phone.
• Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays.
• For stubborn smudges, slightly dampen the cloth with water or a screen cleaner designed for electronics.

6.2. Battery Care

• Avoid exposing the phone to extreme temperatures (very hot or very cold), as this can degrade battery life.
• While 120W fast charging is efficient, avoid leaving the phone plugged in for extended periods after it's fully charged.
• For long-term storage, charge the battery to around 50% and store the device in a cool, dry place.

6.3. Software Updates (OTA)

VIVO regularly releases software updates to improve performance, add features, and enhance security. These are delivered Over-The-Air (OTA).

• Ensure your phone is connected to Wi-Fi and has sufficient battery life before starting an update.
• Go to Settings > System update to check for and install available updates.

7. Troubleshooting

Here are solutions to some common issues you might encounter:

7.1. Phone Not Turning On

• Ensure the battery is charged. Connect the phone to the charger for at least 10-15 minutes.
• Press and hold the Power button for 10-15 seconds to force a restart.

7.2. Apps Crashing or Freezing

• Close the problematic app and reopen it.
• Clear the app's cache and data in Settings > Apps > [App Name] > Storage & cache.
• Ensure the app is updated to its latest version.
• Restart your phone.

7.3. Network Connectivity Issues (Wi-Fi/Mobile Data)

• Toggle Wi-Fi or Mobile Data off and on.
• Restart your router for Wi-Fi issues.
• Check if your SIM card is properly inserted and activated.
• Reset network settings in Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.

7.4. Fingerprint/Face Recognition Not Working

• Ensure your fingers are clean and dry for fingerprint scanning.
• Make sure your face is well-lit and unobstructed for face recognition.
• Re-register your fingerprint or face in Settings > Security.

8. Specifications

9. User Tips

• Google Play Store Installation: If your device is a CN ROM version, you may need to manually install Google Play Store services. Refer to online guides or contact your seller for instructions on how to install Google Play services if they are not pre-installed.
• Language Settings: The device supports multiple languages. You can change the system language in Settings > System > Languages & input > Languages.
• 144Hz Refresh Rate: To fully experience the smooth 144Hz display, ensure that the display refresh rate is set to its highest option in Display settings. Note that higher refresh rates consume more battery.
• Fast Charging: Utilize the included 120W charger for the fastest charging experience. For safety and optimal performance, avoid using third-party chargers that do not meet the device's specifications.

Figure 9.1: Multi-lingual Support for VIVO iQOO Neo8

10. Warranty and Support

For detailed warranty information, please refer to the warranty card included with your product or visit the official VIVO website. Keep your proof of purchase for any warranty claims.

If you encounter issues that cannot be resolved using the troubleshooting guide, please contact VIVO customer support or your retailer for assistance.