1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your SANNCE 2MP HD Video Surveillance System. The system includes a 4-channel or 8-channel 1080N Digital Video Recorder (DVR) and 1080P high-clarity bullet cameras, designed to provide reliable and effective security monitoring for your property.
2. What's in the Box
Please check the package contents against the list below. If any items are missing or damaged, please contact SANNCE support.
- Digital Video Recorder (DVR)
- Wall Sticker
- Power Adapter
- User Manual
- USB Mouse
- 2 or 4 x 1080P Bullet Cameras (depending on kit)
- Camera Power Cables (18m)
3. System Overview
The SANNCE surveillance system offers comprehensive monitoring capabilities with its advanced DVR and high-definition cameras.
3.1 DVR Features
- Support 4CH/8CH 1080N definition encoding.
- Compatible with AHD, TVI, CVI, CVBS, and IP video inputs (5-in-1 DVR).
- HDMI/VGA simultaneous video output.
- Supports 1 SATA HDD (Up to 8TB capacity).
- 1*10/100Mbps auto-adaptive Ethernet port (RJ45).
- Automatic networking support for easy equipment addition.
- Alarm information push to phone.
- Remote access via ARSP and mobile phone (iOS, Android).
- Multi-browser access and VMS PC client support.
3.2 HD Camera Features
- AHD 1080P high clarity bullet camera.
- Up to 30m (100ft) night vision with 8pcs IR LEDs.
- 3.6mm lens for wide coverage.
- Clear day and night vision with auto IR-cut filter.
- IP65 Dust and Waterproof Rating for outdoor use.
- Pan & Tilt functionality (350° horizontal, 90° vertical rotation angle).
- WDR & 3D DNR for improved image quality in challenging lighting.
4. Setup Guide
4.1 DVR Connection
- Connect Cameras: Connect the BNC cables from your cameras to the 'VIDEO IN' ports on the back of the DVR.
- Connect to Monitor: Use an HDMI or VGA cable to connect the DVR to a monitor or TV.
- Connect USB Mouse: Plug the included USB mouse into one of the USB ports on the DVR.
- Network Connection: For remote viewing, connect an Ethernet cable from the DVR's RJ45 port to your router.
- Power On: Connect the DVR power adapter to the 'DC12V' input and then plug it into a power outlet. The DVR will power on automatically.
4.2 Camera Installation
- Mounting: Choose appropriate locations for your cameras, ensuring they are securely mounted and have a clear field of view.
- Power: Connect the camera power cables to the cameras and then to a power source.
- Adjust Angle: Adjust the camera's pan and tilt angles to cover the desired surveillance area.
5. Operating Instructions
5.1 Initial Setup
Upon first power-on, follow the on-screen wizard to configure basic settings such as language, date/time, network, and hard drive initialization.
5.2 Live View and Playback
- Live View: Access the live feed from all connected cameras directly on your monitor.
- Playback: Use the DVR interface to search and play back recorded footage by time, calendar, event, or specific channel.
5.3 Recording Modes
The DVR supports various recording options:
- Manual Recording: Start and stop recording manually.
- Motion Detection Recording: Configure motion detection zones and sensitivity. The system features Smart AI Motion Detection, specifically Human Detection, to minimize false alarms from pets or vehicles.
- Scheduled Recording: Set up specific times for continuous recording.
5.4 Remote Access
Monitor your property from anywhere using the SANNCE Vision mobile app or a web browser.
- Mobile App: Download the SANNCE Vision app from your device's app store. Follow the in-app instructions to add your DVR using its unique ID.
- Web Browser: Access your DVR via popular web browsers such as Google Chrome, Firefox, Microsoft Edge, Safari, or Internet Explorer.
5.5 PTZ Control
For cameras with Pan & Tilt capabilities, use the mobile app or DVR interface to remotely adjust the camera's horizontal (350°) and vertical (90°) rotation angles, as well as zoom, focus, and iris settings.
5.6 Night Vision
The cameras are equipped with 8 IR LEDs, providing clear night vision up to 30 meters (100 feet). The auto IR-cut filter ensures optimal image quality in both day and low-light conditions.
6. Maintenance
6.1 Hard Drive Management
- Capacity: Regularly check the HDD capacity to ensure continuous recording. The DVR supports up to 8TB.
- Backup: Back up important footage to a network location or USB storage device as needed.
6.2 System Care
- Cleaning: Periodically clean camera lenses and the DVR's ventilation openings to prevent dust buildup and ensure proper operation.
- Environmental Conditions: Ensure the DVR is operated within the specified temperature (0°C - +55°C) and humidity (10% - 90% RH) ranges. Cameras are IP65 weatherproof but should be installed in locations that minimize direct exposure to extreme weather.
7. Troubleshooting
- No Video Display: Check all BNC, HDMI, and VGA cable connections. Ensure the DVR and cameras are powered on. Verify the monitor input source.
- No Recording: Check if a hard drive is installed and initialized. Verify recording schedules and motion detection settings. Ensure sufficient HDD capacity.
- Remote Access Issues: Confirm the DVR has a stable internet connection. Check network settings on the DVR and your router. Ensure the mobile app or VMS client is correctly configured with the DVR's ID.
- False Motion Alarms: Adjust the sensitivity of motion detection. Define specific motion detection zones to exclude areas with frequent non-human movement (e.g., trees swaying, traffic).
- Poor Night Vision: Ensure the camera lens is clean. Check for obstructions in the camera's field of view that might reflect IR light.
8. Specifications
8.1 4CH DVR Specifications
| Category | Feature | Specification |
|---|---|---|
| Video & Audio | Codec | H.264+ |
| Video input | 4*BNC | |
| HDMI output | 1*HDMI (MAX:1080P) | |
| VGA output | 1*VGA (MAX:1080P) | |
| Audio I/O | 1/1 | |
| Encode | 4*1080N@15fps | |
| Decode | 4*1080N@15fps | |
| Multi-mode | Analog: 4*1080N@15fps; | |
| Hybird: 4*1080N@15fps(analog)+2*1080P | ||
| IP: 8*1080P;4*5MP | ||
| Playback | 4CH (Analog mode) | |
| Compression | G.711a | |
| Intercom | Support | |
| Hard Drive | HDD | 1*SATA interface |
| HDD Capacity | Up to 8TB Capacity | |
| Management | Record mode | Manual>Motion detection>Schedule |
| Inquire mode | Inquire by Time/Calendar/Event/Channel | |
| Storage mode | Sata HDD | |
| Backup | Network, USB storage | |
| External Interface | Ethernet port | 1*10/100Mbps Ethernet port, RJ45 port |
| Alarm I/O | / | |
| PTZ control | / | |
| USB Port | 2*USB2.0 ports | |
| General | Power supply | 12V/2A |
| Consumption | <10W(Without HDD) | |
| Temperature | 0℃ - + 55℃ | |
| Humidity | 10% -90% RH | |
| Dimension | 255(L)* 236mm(W)* 44mm(H) | |
| Weight | Around 1KG |
8.2 8CH DVR Specifications
| Category | Feature | Specification |
|---|---|---|
| Video & Audio | Codec | H.264+ |
| Video input | 8*BNC | |
| HDMI output | 1*HDMI (MAX:1080P) | |
| VGA output | 1*VGA (MAX:1080P) | |
| Audio I/O | 1/1 | |
| Encode | 8*1080N@15fps | |
| Decode | 4*1080N@15fps | |
| Multi-mode | Analog: 8*1080N@15fps;4*5M-N(21fps) | |
| Hybird: 8*1080N@15fps(analog)+2*1080P | ||
| IP: 16*1080P;16*5MP | ||
| Playback | 4CH (Analog mode) | |
| Compression | G.711a | |
| Intercom | Support | |
| Hard Drive | HDD | 1*SATA interface |
| HDD Capacity | Up to 8TB Capacity | |
| Management | Record mode | Manual>Motion detection>Schedule |
| Inquire mode | Inquire by Time/Calendar/Event/Channel | |
| Storage mode | Sata HDD | |
| Backup | Network, USB storage | |
| External Interface | Ethernet port | 1*10/100Mbps Ethernet port, RJ45 port |
| Alarm I/O | / | |
| PTZ control | / | |
| USB Port | 2*USB2.0 ports | |
| General | Power supply | 12V/2A |
| Consumption | <10W(Without HDD) | |
| Temperature | 0℃ - + 55℃ | |
| Humidity | 10% -90% RH | |
| Dimension | 255(L)* 236mm(W)* 44mm(H) | |
| Weight | Around 1KG |
8.3 HD Camera Specifications
| Category | Feature | Specification |
|---|---|---|
| Camera | Video Resolution | HD 1080P |
| Signal system | PAL/NTSC | |
| Image sensor | Progressive Scan CMOS | |
| Lens | 3.6mm | |
| Min.Illumination | 0.02Lux@(F1.2 AGC ON),0Lux with IR on | |
| Horizontal rotation angle | 350° | |
| Vertical rotation angle | 90° | |
| Number of Infra-Red LEDs | 8 | |
| Night Vision Distance | Up to 100ft/30m | |
| DNR | DNR | |
| Wide Dynamic Range | Digital WDR | |
| IR Cut Filter | Yes | |
| Video Output | HD BNCx1 | |
| General | Housing | Plastic |
| Operating Power | DC12V | |
| Operating Temperature | -4 °F – 140 °F /-20 °C – 60 °C | |
| Indoor/Outdoor | Indoor/Outdoor | |
| Weatherproof Rating | IP65 | |
| Weight | 0.57lbs / 260g |
9. User Tips
- Cable Management: Ensure all cables are neatly organized and secured to prevent damage and interference, which can improve system longevity and performance.
- Firmware Updates: Regularly check the SANNCE website or app for firmware updates. Keeping your system updated can enhance security, add new features, and improve stability.
- Internet Connection: For optimal remote viewing and alarm notifications, maintain a stable and strong internet connection for your DVR.
- Motion Detection Tuning: Experiment with different motion detection sensitivities and zone configurations to find the best balance for your environment, reducing unwanted alerts while ensuring critical events are captured.
10. Warranty and Support
SANNCE provides technical support and warranty services for its products. For any warranty claims, technical assistance, or troubleshooting beyond this manual, please contact SANNCE customer support through their official website or contact channels. Keep your purchase receipt as proof of purchase for warranty purposes.