1. Introduction
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your NETUM Book Scanner. Please read this guide carefully to ensure optimal performance and longevity of your device. Keep this manual for future reference.
The NETUM Book Scanner series, including models T101, SD-3000NC, and SD-800NC, are versatile visual presenters designed for capturing real-time images of various materials such as 3D objects, magazines, books, documents, pictures, and business cards. They are equipped with advanced features like Optical Character Recognition (OCR) and LED lighting, making them ideal for home, office, and educational environments.
For a full user manual in your preferred language, please scan the QR code or visit the link provided in the 'Quick Start Guide' section.
2. Safety Information
- Always handle the device with care to prevent damage.
- Ensure the device is placed on a stable, flat surface during operation.
- Do not expose the scanner to extreme temperatures, humidity, or direct sunlight.
- Keep the device away from liquids and avoid spilling any substances on it.
- Do not attempt to disassemble or repair the scanner yourself. Contact support for assistance.
- Use only the provided USB cable for connection to your computer.
3. Package Contents
Upon unpacking, please verify that all the following items are included:
- NETUM Book Scanner (T101, SD-3000NC, or SD-800NC model)
- USB Cable
- Soft Position Pad
- Quick Start Guide
- NetumScan Pro Software (available via download link)
4. Product Overview
Key Features
- High-Resolution Camera: CMOS sensor (8MP for SD-800NC, 13MP for T101/SD-3000NC) for clear image capture.
- Scanning Area: Max A4 size for SD-800NC and SD-3000NC, Max A3/A4 size for T101.
- Focus Type: Autofocus for T101 and SD-3000NC, Fixed Focus for SD-800NC.
- Fast Imaging: Approximately 1 second per scan.
- Smart OCR: Advanced text recognition to convert scanned documents into editable Word/Text/Excel formats.
- Integrated LED Lights: 6 LEDs with 3 levels of fill light for optimal illumination.
- Multifunctional Design: Supports photo capture, video recording, and multi-format conversion (TIF, JPG, BMP, PNG, DOC, TXT, PDF, XLS, AVI).
- Portable and Foldable: 90-degree foldable design for easy storage and transport. SD-3000NC weighs only 0.75KG.
Components
5. Setup
Software Installation
- Download Software: Obtain the NetumScan Pro installation software from the official website. You can find the link and QR code in the Quick Start Guide or by visiting: https://www.netum.net/pages/software-drivers.
- Install Software: Follow the on-screen instructions to install the NetumScan Pro software on your computer. Supported operating systems include Windows 7 SP1/8/8.1/10/11, macOS 10.15+, and various Linux distributions (Zxin UOS, Kylin, Ubuntu, Debian, Fedora).
Hardware Connection
- Connect Scanner: Plug the document scanner into your computer using the provided USB cable. The scanner will automatically connect and be recognized under 'Cameras' in your operating system's Device Manager.
- Position Document: Place the document or object you wish to scan on the soft position pad, aligning it with the marked guides.
6. Operating Instructions
Starting the Software
To launch the NetumScan Pro Software, double-click its icon on your desktop, or navigate through the Start Menu (Windows) / Applications (Mac) / All apps (Linux) to select 'NetumScan Pro Software'.
Function Modes
Once the software is open, you can select from various function modes:
| Function Mode | Description |
|---|---|
| Photograph | Used for scanning documents and printing them. (Note: Requires a separate printer). |
| Document | Scans documents, name cards, ID cards, or any paper sheets to JPEG or PDF files. Includes OCR function to convert scanned files into editable Word/Text/Excel formats. |
| Bar code | Scans barcodes and outputs them into Excel/text/png/jpg/bmp/tif formats. |
| Whiteboard | Used for recording video, clipping, and saving to various formats (png/jpg/bmp/tif/avi/mp4/flv). Can also function as a Visualizer. |
After selecting a function, you can adjust preferences in the settings menu and then click the [Scan] button to capture your material.
7. Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the scanner. For the lens, use a specialized lens cleaning cloth and solution. Avoid abrasive cleaners or solvents.
- Storage: When not in use, fold the scanner (if applicable) and store it in a cool, dry place away from dust and direct sunlight.
- Software Updates: Regularly check the NETUM website for software updates to ensure optimal performance and access to new features.
8. Troubleshooting
If you encounter any issues, please refer to the following common problems and solutions:
- Cannot open the driver of NetumScan Pro software:
Ensure the driver has been fully downloaded. Check the size of the driver file. If issues persist, ensure your computer's DirectX environment is up to date and repaired if necessary. Download DirectX Repair Tool: https://zhangyue667.lanzouh.com/DirectXRepairOnline.
- OCR recognition garbled:
The OCR function works best with clear and standardized plain text. Patterns, special symbols, or complex content may reduce recognition accuracy.
- "Device is occupied" message when NetumScan Pro software opens:
1. Check if other software is using the camera. In Windows 10/11, check camera privacy settings. 2. Unplug and re-plug the USB cable of the document camera. 3. If you have antivirus software, ensure camera permissions are granted or temporarily exit the antivirus software.
- Preview screen is blank:
1. Unplug and re-insert the USB cable, connecting the camera to a rear USB port on the computer host. 2. Ensure antivirus software is not blocking the camera. Adjust settings or temporarily disable it. 3. Detect and repair your computer's DirectX environment.
- NetumScan Pro software cannot be opened or ejected after installation:
Install the corresponding .NET Framework version as prompted by the software. Common versions include .NET Framework 4.0, 4.5.2, and 4.8.
- Software displays the wrong camera:
Switch to the correct camera within the software's camera switching options. Alternatively, disable other cameras in Device Manager (under 'Image devices'). The scanner typically appears as 'NETUM Camera 2.0' or 'USB Camera 2.0'.
- Original photo effect issues (e.g., background color, black and white effect):
Ensure necessary running conditions are met. You may need to download and install VC++ 2015: https://www.microsoft.com/en-us/download/details.aspx?id=48145.
- Why the app does not work?
This could be due to various reasons including software conflicts, outdated drivers, or system compatibility issues. Refer to the above troubleshooting steps, ensure your operating system is supported, and that all drivers are correctly installed. If the problem persists, contact customer support.
If your document scanner stops working or has usage issues not covered here, please email NETUM support at EU: service@netum.net | US/JP: Support@neum.net for reset assistance.
9. Specifications
General Specifications (Applicable to T101, SD-3000NC, SD-800NC)
- Interface: USB 2.0
- Image File Format: TIF, JPG, BMP, PNG
- Image Capture Speed: 1 second
- Document File Format: DOC, TXT, PDF, XLS
- Video Format File: AVI
- LED Lights: 6 (with 3 levels of fill light)
- Effects: Color/ B&W/ Grey
- White Balance: Auto
- Operating Mode: Text/ Graphics/ High Frame
- Operating System Requirements: Windows® 2000 / XP / Vista / 7 / 8 / 10, macOS 10.15+ (minimum macOS 12 for Apple chip), Linux (Zxin UOS 20+, Kylin V10+, Ubuntu 20.04+, Debian 12+, Fedora 41+)
- Processor: Intel Based Processor
- Certifications: CE, FCC, RoHS
Model-Specific Specifications
| Feature | T101 | SD-3000NC | SD-800NC |
|---|---|---|---|
| Image Sensor/Pixel | CMOS 13 Megapixel | CMOS 13 Megapixel | CMOS 8 Megapixel |
| Resolution | 4160 x 3104 | 4160 x 3104 | 3264 x 2488 |
| Shooting Area | Up to A3/A4 Size | Up to A4 Size | Up to A4 Size |
| Focus | Auto-Focus | Auto-Focus | Fixed Focus |
| Focal Length | 4″ to 15″ (101 to 381mm) | 4″ to 15″ (101 to 381mm) | 4″ to 15″ (101 to 381mm) |
| Operating Dimensions | Not specified, similar to SD-3000NC | 12.2 x 3.5 x 13.8″ (310 x 89 x 350mm) | 12.2 x 3.5 x 13.8″ (310 x 89 x 350mm) |
| Folded Dimensions | Not specified, similar to SD-3000NC | 4.1 x 3.5 x 13.8″ (105 x 89 x 350mm) | 4.1 x 3.5 x 13.8″ (105 x 89 x 350mm) |
| Weight | Not specified, similar to SD-3000NC | 1.65 Lbs (0.75KG) | 1.8 Lbs (800g) |
10. User Tips
- For Color-Sensitive Materials: If you are scanning materials with high color demands, such as magazines or art books, it is recommended to contact NETUM support for a scanning sample via message before purchase to ensure the product meets your expectations.
- Remove Protective Film: Each scanner comes with a factory protective film. Please remember to tear it off before use for optimal scanning quality.
- Optimal Lighting: Utilize the built-in LED lights and adjust their intensity to achieve the best scanning results, especially in low-light conditions.
- Software Features: Explore all features of the NetumScan Pro software, including multi-format conversion and video recording, to maximize your scanner's utility.
11. Warranty and Support
NETUM provides customer support for its products. For any warranty claims, technical assistance, or general inquiries, please contact the appropriate support channel:
- EU Support: service@netum.net
- US/JP Support: Support@neum.net
Please have your product model and any relevant purchase information ready when contacting support.