1. Introduction
Thank you for choosing the Transpeed Android 12 TV Box. This manual provides detailed instructions to help you proficiently use and maintain your device. Please read it carefully before use and keep it for future reference.
The information contained herein is intended for correct usage and maintenance of the TV box. Specifications and features are subject to change without prior notice. We recommend regularly checking the manufacturer's website for the latest information.
2. Package Contents
Verify that all the following items are included in your package:
- Transpeed Android 12 TV Box
- Power Adapter
- Remote Control (Standard or G10S Voice Air Mouse, depending on purchase)
- HD Cable
- User Manual (PDF)
3. Product Features and Specifications
The Transpeed Android 12 TV Box is designed to provide a comprehensive media experience with powerful hardware and versatile software capabilities.
Key Features:
- Supports various IPTV and OTT TV programs.
- Advanced video decoding: H.265 Main10@L5.1 decoder up to 6K@30fps or 4K@60fps, supporting 8K video decoding.
- Multi-screen interaction: Airplay, DLNA, Miracast for sharing content from mobile devices.
- High Dynamic Range (HDR10+) for vivid and beautiful picture display.
- Dual-band Wi-Fi (2.4GHz/5GHz) for improved network compatibility and smoothness.
- Bluetooth 5.0 for connecting peripherals.
- Supports 3D Blu-ray for immersive viewing.
- Online firmware updates (OTA) for bug fixes and new functions.
- Pre-installed applications like YouTube, Netflix, and Play Store.
- Supports mouse and keyboard input.
Technical Specifications:
| Parameter | Detail |
|---|---|
| CPU | Allwinner H618 Quad-Core 64bit Cortex-A53 @1.5GHZ |
| GPU | Mali-G31 MP2 (OpenGL ES 3.2) |
| Operating System | Android 12.0 |
| Memory (RAM) | 2GB DDR3 / 4GB DDR3 / 4GB DDR4 (depending on model) |
| Internal Storage (ROM) | 16GB eMMC / 32GB eMMC / 64GB eMMC / 128GB eMMC (depending on model) |
| Max Output Resolution | 6K @ 30 Hz (Supports 8K video decoding) |
| Video Codecs | H.265/HEVC, H.264/AVC, VP9, MPEG-1/2/4, DIVX, REALMEDIA |
| HDR Standards | HDR10+ |
| Wi-Fi | 802.11n 2.4GHz/5 GHz (Dual Band) |
| Bluetooth | 5.0 |
| Ethernet | 100M Standard RJ45 |
| USB Ports | 2x USB 2.0 |
| Card Reader | TF Card Up To 64GB |
| Video Output | HDMI-Compatible 2.0 (HD 1.4/2.0/2.1 standard interface), CVBS (AV output) |
| Audio Output | Coaxial digital audio output, L/R stereo (3.5mm earphone socket) |
| Power Source | DC 5V, 2A |
| Dimensions (approx.) | Length 20cm, Width 15cm, Height 7cm |
| Weight (approx.) | 0.361 kg |
| Operating Temperature | 0°C to 40°C |
| Operating Humidity | 20% to 80% |
| Storage Temperature | -20°C to 50°C |
| Storage Humidity | 10% to 90% |
4. Setup Guide
Follow these steps to set up your Transpeed Android 12 TV Box:
- Connect to TV: Connect one end of the provided HD cable to the HDMI port on the TV Box and the other end to an HDMI input on your television.
- Connect Power: Plug the power adapter into the DC 5V port on the TV Box, then plug the adapter into a wall outlet.
- Network Connection (Optional):
- Wired: For a stable connection, connect an Ethernet cable from your router to the LAN port on the TV Box.
- Wireless: The device supports dual-band Wi-Fi. You can configure this after initial boot-up in the system settings.
- Insert Storage (Optional): If you wish to expand storage or use local media, insert a TF card into the TF card slot or connect a USB drive to one of the USB 2.0 ports.
- Power On: The Power LED will turn blue. The system will boot up in approximately 30-40 seconds, displaying the desktop screen (Launcher).
5. Operating Instructions
5.1 System Start-up and Launcher
Once powered on, the TV Box will display the main launcher interface. From here, you can access various applications and settings.
5.2 Customizing Application Shortcuts
You can add your most frequently used applications to the main launcher UI for quick access. Select the '+' button on the launcher to open the shortcut customization interface. Click on an application icon to toggle its selection; selected applications will appear in your main shortcut list.
5.3 Accessing My Apps
From the main launcher UI, navigate to the "My Apps" category. All installed applications on your device will be listed here.
5.4 Using the Browser
To browse the internet, navigate to the "Browser" icon on the launcher and press OK on your remote control to open the web browser.
5.5 File Browser
Access the "File Browser" to manage files on your device's internal storage, connected USB disks, or TF cards. Once a storage device is connected, its contents will become available, allowing you to open, copy, move, or delete files. You can also install applications from a USB stick or TF card directly through the file browser, or download them from the Google Play Store.
5.6 Multi-screen Interaction
The TV Box supports Airplay, DLNA, and Miracast, enabling you to cast videos and photos from your mobile phones or tablets to your TV screen for a shared viewing experience.
5.7 Video Playback
Enjoy Ultra HD 4K and 8K video output for a high-quality viewing experience. The device also supports 3D Blu-ray playback, with firmware updates available online for new functions or bug fixes.
6. Remote Control Functions
The TV Box comes with a remote control to navigate the interface and control playback. If you purchased the version with the G10S Voice Air Mouse, it offers additional functionalities.
Standard Remote Control:
- POWER: Press to put the device in standby mode.
- MUTE: Mute the system volume.
- HOME: Return to the home screen.
- MENU: Display the current application-related menu.
- RETURN: Go back to the previous step.
- MOUSE: Press to switch to mouse mode.
- VOL+: Increase volume.
- VOL-: Decrease volume.
- Delete: Backspace.
- Navigation Keys (Arrows): Use to navigate left, right, up, or down.
- OK: Press to confirm your selection.
- Number Keypad (0-9): Press to input numbers.
G10S Voice Air Mouse Remote (if included):
This remote offers enhanced features:
- Air Mouse: Control the cursor on screen by moving the remote in the air.
- IR Learning: Program buttons to control other devices.
- Voice Remote: Use voice commands for search and assistant functions.
- Backlight: Illuminated buttons for use in low-light conditions.
7. System Settings
To access system settings, press the 'Set' key (often represented by a gear icon) on your remote control. This will open the settings menu where you can configure various aspects of your TV Box.
7.1 Network & Internet
- Wi-Fi: Connect to available wireless networks.
- Ethernet: View wired network status.
7.2 Accounts & Sign In
Manage your Google accounts and other sign-in options for various services and applications.
7.3 Apps
View and manage installed applications, including permissions and storage usage.
7.4 Device Preferences
- About: View device information, including Android version and build number.
- Date & Time: Set automatic date and time, select time zone, and choose 24-hour format.
- Language & Input: Select your preferred system language (supports 33 languages) and configure input methods.
- Screen Resolution: Adjust display resolution to match your TV.
7.5 Remotes & Accessories
Pair Bluetooth devices and manage connected remote controls.
7.6 Extended Settings
Access additional system configurations and developer options.
8. Maintenance
8.1 Memory Release
To optimize performance, you can release memory by stopping running applications. Press the "One-click cleaning" button (often found in the upper right corner of the launcher) or press and hold the 'HOME' button on your remote for about 2 seconds. A list of running applications will appear, allowing you to select and stop them.
8.2 OTA Online Upgrade
The TV Box supports Over-The-Air (OTA) online upgrades. New firmware versions will be released to the server to address bugs or introduce new features. You can choose to update online if necessary through the system settings.
9. Troubleshooting
If you encounter issues with your TV Box, refer to the following common problems and solutions:
- Frequent Reboots: If your TV box reboots frequently, try disabling the Simplink/CEC function in your TV settings. For LG TVs, this function must be disabled.
- Netflix/Streaming App Compatibility: Some users report issues with Netflix or other streaming apps stating "version not supported" or "not compatible." Ensure you have the latest official versions of these apps from the Google Play Store. If issues persist, contact the app developer or the TV Box manufacturer for potential firmware updates.
- No Sound from External Drive: If you connect an external drive and experience no sound during playback, check the audio settings on your TV Box and TV. Ensure the correct audio output is selected and that the external drive's audio format is supported.
- Wi-Fi Connection Issues: If you cannot connect to Wi-Fi (2.4GHz or 5GHz), ensure your Wi-Fi password is correct and that the TV Box is within range of your router. Try restarting both the TV Box and your router. For optimal stability, a wired Ethernet connection is recommended.
- Boot Loop: If the box is stuck in a boot loop, it may indicate a firmware issue. You might need to perform a factory reset or install a fresh firmware update. Refer to the official support channels for instructions on how to do this safely.
- Sound Control Issues: If the remote control's volume buttons stop working or there's no sound upon startup, try restarting the TV Box. If the problem persists, check for remote control battery issues or a system update.
10. User Tips
- CEC/Simplink Interference: If your TV Box frequently reboots, especially with LG TVs, disable the Simplink/CEC function in your TV settings. This often resolves unexpected reboots.
- Streaming Services: For Prime Video and Netflix, ensure you have active subscriptions and download the official applications from the Google Play Store. Some versions may require specific firmware or app updates.
- Network Stability: While Wi-Fi is convenient, a wired Ethernet connection generally provides a more stable and faster internet experience, especially for 4K/8K streaming.
- Firmware Updates: Regularly check for OTA (Over-The-Air) updates in the system settings. Keeping your firmware up-to-date can resolve bugs and improve performance.
- Remote Control Options: If you have the G10S Voice Air Mouse, utilize its air mouse and voice assistant features for easier navigation and control.
11. Warranty and Support
For detailed warranty information, please refer to the terms and conditions provided at the time of purchase or contact your seller. This user manual serves as a guide for product operation and maintenance.
For further assistance, technical support, or to inquire about firmware updates, please contact the manufacturer or your point of purchase. You can also refer to the full user manual available as a PDF: Transpeed Android TV Box User Manual (PDF).