1. Introduction
The TouchWo Interactive Touchscreen Monitor is a versatile all-in-one PC designed for various applications including online teaching, smart board functionality, digital display, and interactive whiteboarding. Available in multiple sizes (43, 55, 65 inches), it features advanced capacitive touch technology, high-definition display, and support for various operating systems.
2. Safety Information
Please read and follow these safety instructions carefully to ensure safe operation and prolong the life of your device:
- Do not expose the device to rain, moisture, or extreme temperatures.
- Avoid placing the device near heat sources or in direct sunlight.
- Ensure proper ventilation to prevent overheating.
- Use only the provided power adapter and cables.
- Do not attempt to open or repair the device yourself. Refer to qualified service personnel.
- Keep the screen clean using a soft, lint-free cloth. Avoid abrasive cleaners.
3. Package Contents
Verify that all items are present in the package:
- TouchWo Interactive Touchscreen Monitor
- Product Manual
- Warranty Card Certificate
- Power Adapter
- Power Cable
- USB Line (for monitor only)
- HDMI Line (for monitor only)
- Wall Mount Brackets
- WIFI Antenna (for Window/Android models)
4. Setup Instructions
4.1 Physical Installation
The monitor comes standard with wall-mount brackets. A floor-mounted base is optional and can be acquired separately.
- Wall Mounting: Securely attach the provided wall mount brackets to a sturdy wall according to the instructions included with the brackets. Carefully lift and mount the monitor onto the installed brackets.
- Floor Stand (Optional): If using a floor stand, assemble it according to its specific instructions. Attach the monitor to the stand, ensuring it is stable and secure.
4.2 Connecting Peripherals
The monitor features a rich and customizable interface with various ports. Connect necessary peripherals based on your chosen configuration (Touch Monitor, Android All-in-One, or Windows All-in-One).
- Power: Connect the power adapter to the monitor's power input and then to a power outlet.
- Video Input (for Touch Monitor configuration): Use the provided HDMI or VGA cable to connect the monitor to your computer's video output.
- Touch Input (for Touch Monitor configuration): Connect the provided USB cable from the monitor to your computer for touch functionality.
- Network: Connect an Ethernet cable to the LAN port for wired network access, or attach the WIFI antenna for wireless connectivity (for Android/Windows models).
- Audio: Connect external speakers or headphones to the AUDIO output if desired.
- USB Devices: Connect USB peripherals such as a keyboard, mouse, or external storage to the available USB ports.
4.3 Initial Power On
After all connections are made, press the power button on the monitor. The device will boot up, displaying the operating system interface (Windows, Android, or your connected computer's display).
5. Operating Instructions
5.1 Touch Functionality
The TouchWo monitor features 10-point capacitive touch technology for fast and accurate response. You can interact with the screen using your fingers, similar to a tablet or smartphone.
- Single Touch: Tap to select items, open applications, or activate buttons.
- Drag and Drop: Touch and hold an item, then drag your finger to move it.
- Pinch-to-Zoom: Use two fingers to pinch in or spread out to zoom in or out of content.
- Swipe: Slide your finger across the screen to scroll or navigate.
5.2 Smart Whiteboard Features
For Android and Windows all-in-one configurations, the monitor includes built-in whiteboard writing software, ideal for teaching and meetings.
- Writing: Use your finger or a stylus to write or draw directly on the screen.
- Reducing/Zooming: Use pinch gestures to adjust the size of your content.
- Moving: Drag content across the screen.
- Erasing: Use the eraser tool or a palm gesture to clear content.
5.3 Screen Mirroring
The monitor supports wireless screen projection, allowing you to display content from your smartphone or other devices in real-time.
To use screen mirroring, ensure both your mobile device and the monitor are connected to the same Wi-Fi network. Follow the screen mirroring instructions specific to your mobile device (e.g., AirPlay for iOS, Cast for Android) and select the TouchWo monitor from the available devices.
5.4 Application Usage
For Android and Windows models, you can download and install a wide range of applications.
- Android Models: With Google GMS certification, you can access the Google Play Store to download and install apps like YouTube, TikTok, Netflix, and more.
- Windows Models: Install any Windows-compatible software for productivity, education, or entertainment.
5.5 Multi-Device Integration
The TouchWo monitor integrates functions of multiple devices, serving as a central hub for various media and presentation needs.
It can connect to and display content from projectors, computers, tablets, and TVs, and also features built-in audio capabilities.
Product demonstration video showcasing the interactive whiteboard features, 4K high definition display, 10-point capacitive touch, and wireless screen projection capabilities.
6. Maintenance
6.1 Cleaning the Screen
- Always power off and unplug the monitor before cleaning.
- Use a soft, lint-free cloth lightly dampened with water or a screen-specific cleaning solution.
- Gently wipe the screen. Do not spray liquid directly onto the screen.
- Avoid using harsh chemicals, abrasive pads, or alcohol-based cleaners, as these can damage the screen coating.
6.2 General Care
- Keep the monitor in a clean, dry environment.
- Protect the screen from sharp objects to prevent scratches.
- Ensure cables are not kinked or placed where they can be tripped over.
7. Troubleshooting
If you encounter issues with your TouchWo monitor, refer to the following common problems and solutions:
- No Power: Ensure the power cable is securely connected to both the monitor and the power outlet. Check if the power outlet is functional.
- No Display: If using as a monitor, verify the HDMI/VGA cable is properly connected to both the monitor and the computer. Ensure the correct input source is selected on the monitor.
- Touch Not Responding: For Touch Monitor configuration, ensure the USB cable for touch is connected to the computer. For all-in-one models, restart the device. Check for any physical obstructions on the screen.
- Screen Mirroring Issues: Ensure both devices are on the same Wi-Fi network. Check the screen mirroring settings on your mobile device and the monitor.
- Slow Performance (Android/Windows models): Close unnecessary applications. Clear cache and temporary files. Consider upgrading RAM/SSD if performance remains consistently slow (contact customer service for options).
8. Specifications
| Feature | Specification |
|---|---|
| Brand | TouchWo |
| Model Number | HD43 Series |
| Type | All-In-One Touchscreen Monitor |
| Available Sizes | 21.5, 32, 43, 55, 65 Inch |
| Display Resolution | 1920x1080P (Optional 4K) |
| Display Ratio | 16:9 |
| Display Type | Touch Screen |
| Panel Type | IPS (178° Viewing Angle) |
| Screen Type | Brand new LED backlight, A-type |
| Screen Hardness | Mohs 7 explosion-proof glass |
| Brightness | ≥300cd/m2 |
| Contrast Ratio | ≥1200:1 |
| Touch Screen Type | Capacitive touchscreen |
| Touch Points | 10 Points |
| Response Time | <5ms |
| Supported Operating Systems | Windows Xp/7/8/10/11, Android, Linux |
| Processor (CPU) Options | RK3568 (Android 11), RK3588 (Android 12), J4125/i3/i5/i7 (Windows 10), i7 (Windows 11) |
| Standard Memory (RAM/SSD) | Android: 2GB RAM, 16GB SSD; Windows: 4GB RAM, 128GB SSD (Customizable) |
| Ports | HDMI, LAN, USB, WIFI, AUDIO, VGA |
| Bluetooth | Bluetooth-compatible |
| Audio | Built-in Speakers, Headphone Jack |
| Input Power | 110-240V AC 50/60Hz |
| Output Power | DC 12V5A/12V3A |
| Operating Temperature | 0°C-50°C |
| Working Humidity | 10% - 80% Relative humidity |
| Life Time | About 30000H |
| Material | Aluminum Alloy, Glass |
| Certifications | CE, FCC, RoHS, CCC, ISO9001, ISO14001, OHSAS |
| Product Weight (approx.) | 22kg |
| Package Weight (approx.) | 49kg |
9. Warranty and Support
9.1 Warranty Information
The TouchWo Interactive Touchscreen Monitor comes with a 12-month warranty from the date of purchase. This warranty covers manufacturing defects and non-artificial quality problems.
- Free Maintenance: Technical support and free maintenance are provided for 12 months.
- New Device/Spares: If quality problems caused by non-artificial factors occur within two months of receiving the goods, a new device or spares will be offered for replacement.
- Quality Problems (within 12 months): Free replacement for quality problems caused by non-artificial factors. Repair methods include online assistance and sending replacement parts.
- Shipping Damage: If the machine is damaged during shipping, a new machine or relative components will be provided for replacement. Please take photos and keep them to aid in claiming indemnity with the forwarder.
- Customized Machines: Customized machines are not eligible for return or exchange once the drawing is confirmed and shipped out.
9.2 Contact Support
For technical support, warranty claims, or any inquiries, please contact TouchWo Official Store:
- Email: djh@touchwo.com
- Telephone: +86 18026392109
- Address: Building B2, Xintang Avenue West642# Zengcheng District, Guangzhou City, Guangdong Province, China
10. User Tips
Here are some helpful tips based on common user questions and product features:
- Versatile Use: This product is an 'All-In-One' device, meaning it combines multiple functionalities (computer, display, touch) into a single unit.
- System Compatibility: The monitor is highly versatile, supporting a wide range of operating systems including Windows XP/7/8/10/11, Android, and Linux.
- Quality Assurance: Rest assured of the product's quality, as it undergoes rigorous testing (high/low temperature, vibration) and holds multiple certifications (CE, RoHS, FCC, CCC, ISO9001).
- Customization: OEM and ODM services are available, allowing for customization to meet specific project requirements.
