Introduction
The H96 Max V11 is a Smart Android TV Box designed to transform your television into a smart entertainment hub. Running on Android 11.0, it supports 4K Ultra HD video playback, dual-band Wi-Fi (2.4G/5G), Bluetooth 4.0, and is powered by a Rockchip RK3318 Quad-Core processor. This manual provides detailed instructions for setting up, operating, and maintaining your device to ensure optimal performance and an enhanced media experience.
Figure 1: H96 Max V11 Android TV Box and Remote Control
Package Contents
- H96 Max V11 Android TV Box
- IR Remote Control
- User Manual
- HD Cable (HDMI)
- Power Adapter (DC 5V/2A)
Figure 2: H96 Max V11 Package Contents
Setup Guide
1. Physical Connections
- Connect the HD Cable (HDMI) from the H96 Max V11's HD port to an available HDMI input on your television.
- Connect the Power Adapter to the DC port on the H96 Max V11 and then plug the adapter into a power outlet.
- (Optional) For a wired internet connection, connect an Ethernet cable from your router to the LAN port on the H96 Max V11.
- (Optional) Insert a TF card into the TF card slot for expanded storage.
- (Optional) Connect USB devices such as a mouse, keyboard, or external storage to the USB 2.0 or USB 3.0 ports.
Figure 3: H96 Max V11 Ports and Dimensions
2. Initial Power On
- Ensure all connections are secure.
- Turn on your television and select the correct HDMI input source.
- The power indicator LED on the H96 Max V11 will turn blue when powered on.
- Follow the on-screen instructions for initial setup, including language selection, network configuration (Wi-Fi or Ethernet), and Google account login.
Operating Instructions
1. Navigation and User Interface
The H96 Max V11 runs on Android 11.0, providing a user-friendly interface. Use the included IR remote control to navigate through menus and select applications. You can also connect a USB mouse and keyboard for easier interaction.
Figure 4: Android 11.0 Interface with Shortcut Keys
2. Network Connectivity
- Wi-Fi: Go to Settings > Network & Internet > Wi-Fi to connect to your wireless network. The device supports dual-band 2.4G and 5G Wi-Fi (802.11 a/b/g/n) for strong and stable signal.
- Ethernet: If an Ethernet cable is connected, the device will automatically use the wired connection.
Figure 5: Dual Band Wireless Capabilities
3. Bluetooth Pairing
The H96 Max V11 features Bluetooth 4.0. To pair Bluetooth devices like headphones, game controllers, or speakers, go to Settings > Connected devices > Pair new device and follow the on-screen instructions.
4. Media Playback and Streaming
The device supports various media formats including Avi, Ts, Vob, Mkv, Mov, ISO, wmv, asf, flv, dat, mpg, mpeg for video, and MP3, WMA, AAC, WAV, OGG, DDP, HD, FLAC, APE for audio. Popular internet services like Netflix, Vudu, YouTube, and Skype are supported.
- 4K Ultra HD: The H96 Max V11 supports 4K VP9, H.265/H.264 video decoding and outputs up to 4K (4096x2160 pixel) resolution. Ensure your TV and HDMI cable also support 4K for optimal viewing.
- HDR: Enjoy enhanced contrast and color with HDR10 and HLG modes.
- 3D Video: The device supports 3D video formats for an immersive viewing experience.
Figure 6: 4K Decoding Support
Figure 7: HDR Support for Enhanced Visuals
Figure 8: 3D Video Playback
5. Screen Mirroring (DLNA, Miracast, Airplay)
The H96 Max V11 supports DLNA, Miracast, and Airplay, allowing you to cast content from your smartphone or tablet to your TV screen. Refer to your device's casting instructions for specific steps.
Figure 9: Screen Mirroring Functionality
6. USB Ports
The device includes one high-speed USB 3.0 port and one USB 2.0 port. USB 3.0 offers significantly faster data transfer speeds (up to 5Gbps) compared to USB 2.0 (up to 480Mbps), ideal for external storage devices.
Figure 10: USB 3.0 vs USB 2.0 Speed Comparison
Specifications
| Feature | Specification |
|---|---|
| Product Model | H96 Max V11 |
| Operating System | Android 11.0 |
| CPU | RK3318 Quad-Core 64bit Cortex-A53 |
| GPU | Penta-Core Mali-450 Up to 750Mhz+ |
| RAM (SDRAM) | 2GB / 4GB DDR3 |
| Internal Storage (FLASH) | 16GB / 32GB / 64GB EMMC |
| Wi-Fi | 2.4G/5G (802.11 a/b/g/n) |
| Bluetooth | 4.0 |
| Ethernet | 10/100M Standard RJ-45 |
| USB Ports | 1x USB 3.0, 1x USB 2.0 |
| Card Reader | TF cards |
| Video Output | 4K (4096x2160 pixel) |
| Video Decoder Support | 4K VP9, H.265/H.264, 1080P (VC-1, MPEG-1/2/4, VP6/8) |
| HDR Support | HDR10 and HLG modes |
| 3D Support | 3D video formats |
| Supported Internet Services | NETFLIX, Vudu, YouTube, Skype |
| Power Supply | DC 5V/2A |
| Dimensions (L x W x H) | 10cm x 10cm x 1.7cm |
| OSD Language Types | English/French/German/Spanish/Italian/etc multilateral languages |
| Certification | CE, FCC, ROHS |
Troubleshooting
- No Power: Ensure the power adapter is securely connected to the device and a working power outlet. Check if the power indicator LED is blue.
- No Picture on TV: Verify that the HDMI cable is correctly connected to both the TV Box and the TV. Ensure your TV is set to the correct HDMI input source.
- No Wi-Fi Connection: Go to Settings > Network & Internet > Wi-Fi and ensure Wi-Fi is enabled. Select your network and enter the correct password. Ensure your router is working correctly and within range.
- Remote Control Not Working: Check the batteries in the IR remote control. Ensure there are no obstructions between the remote and the TV Box's IR receiver.
- 4K Video Playback Issues: For 4K content, ensure your television and the HDMI cable used are 4K compatible. The video source itself must also be 4K resolution.
- App Not Working (e.g., Netflix): Ensure the app is updated to the latest version. Check your internet connection. Some apps may have regional restrictions or require specific versions for Android TV boxes.
- Slow Performance: Close unused applications running in the background. Clear cache for frequently used apps. Consider reducing video quality settings if streaming.
User Tips
- Optimal 4K Experience: To fully enjoy 4K resolution, ensure you use a high-quality 4K compatible HDMI cable and that your TV supports 4K input.
- Enhanced Control: For easier navigation and typing, consider connecting a 2.4GHz wireless mouse and keyboard via a USB dongle to one of the USB ports.
- DIY Installation: Users should be comfortable with basic Android system navigation and app installation to customize their experience.
- Unpacking Precaution: It is recommended to record a video while unboxing the product to document the package contents and condition upon arrival.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the device. Do not use liquid cleaners or abrasive materials.
- Ventilation: Ensure the TV Box is placed in a well-ventilated area to prevent overheating. Do not cover ventilation openings.
- Software Updates: Periodically check for system updates in the device settings to ensure optimal performance and security.
- Storage: Avoid placing the device in direct sunlight, high humidity, or extreme temperatures.
Warranty and Support
This product comes with a 2-year warranty from the date of purchase. In case of any issues, please contact customer service with a video demonstrating the problem. Unauthorized disassembly of the product will void the warranty.
For technical support or warranty claims, please refer to the contact information provided by your retailer or the official product website.
