1. Product Overview
The AUSDOM A2302 is a high-performance wireless Bluetooth headset designed for professional communication. Featuring AI Noise Cancellation Technology, dual microphones, and a long-lasting battery, it ensures clear and stable audio for various scenarios, including call centers, offices, and remote work environments.
Key Features:
- AI Noise Cancellation Technology: VoipFence technology with dual mics eliminates up to 99% of ambient background noise for clearer speech.
- Dual Connection Modes: Connect via Bluetooth 5.1 or the included USB dongle for versatile compatibility.
- Extended Battery Life: Up to 50 hours of music playtime or 32 hours of talk time on a single 1.5-hour charge.
- 270° Rotatable Microphone: Allows for use on either the left or right ear, adapting to user preference.
- Lightweight Design: Weighing only 75.6g, it offers comfortable wear for extended periods.
- Wide Compatibility: Seamlessly integrates with leading online conferencing services like Teams, Zoom, Google Meet, Facetime, WebEx, and Skype.
Figure 1: AUSDOM A2302 Wireless Headset with Charging Stand
2. Package Contents
Please check the box for the following items:
Figure 2: Package Contents
- 1 x Mono Wireless Headset (AUSDOM A2302)
- 1 x USB Receiver Dongle
- 1 x Charging Stand
- 1 x Type-C Charging Cable
- 1 x USB-A to USB-C Converter
- 1 x Carry Bag
- 1 x Quick Start Guide
- 1 x User Manual (this document)
3. Setup Guide
3.1 Charging the Headset
Before first use, fully charge the headset. The headset can be charged using the included Type-C cable or by placing it on the charging stand.
- Using Type-C Cable: Connect the Type-C charging cable to the headset's charging port and the other end to a USB power source (e.g., computer, wall adapter).
- Using Charging Stand: Place the headset onto the charging stand, ensuring the charging contacts align. Connect the charging stand to a USB power source using the Type-C cable.
A full charge takes approximately 1.5 hours. The LED indicator on the headset will show charging status (e.g., red for charging, blue for fully charged).
Figure 3: Charging the Headset
3.2 Powering On/Off
- Power On: Press and hold the Multi-function Button (MFB) for approximately 3 seconds until the LED indicator flashes blue.
- Power Off: Press and hold the MFB for approximately 5 seconds until the LED indicator flashes red and then turns off.
3.3 Connection Modes
The AUSDOM A2302 supports two connection methods: Bluetooth and USB Dongle.
Figure 4: Bluetooth and USB Dongle Connection Modes
3.3.1 Bluetooth Connection (for smartphones, tablets, etc.)
- Ensure the headset is powered off.
- Press and hold the MFB for about 5-7 seconds until the LED indicator flashes red and blue alternately, indicating pairing mode.
- On your device (smartphone, tablet), enable Bluetooth and search for "AUSDOM A2302" in the list of available devices.
- Select "AUSDOM A2302" to connect. Once connected, the LED indicator will flash blue slowly.
3.3.2 USB Dongle Connection (for PCs, laptops)
- Plug the USB receiver dongle into an available USB port on your computer.
- Power on the headset. It will automatically attempt to connect to the dongle.
- Once connected, the LED indicator on both the headset and the dongle will turn solid blue or flash blue slowly.
- Your computer may automatically install necessary drivers. If not, ensure the AUSDOM A2302 is selected as the audio input and output device in your computer's sound settings.
4. Operating Instructions
4.1 Wearing the Headset
The microphone boom is rotatable by 270°, allowing you to wear the headset on either your left or right ear. Adjust the headband for a comfortable fit.
Figure 5: Wearing the Headset (Left or Right Ear)
4.2 Call Management
- Answer/End Call: Short press the Multi-function Button (MFB).
- Reject Call: Press and hold the MFB for approximately 2 seconds.
- Mute/Unmute Microphone: Short press the Mute button on the microphone boom.
- Redial Last Number: Double-press the MFB.
4.3 Volume Control
- Volume Up: Short press the Volume Up (+) button.
- Volume Down: Short press the Volume Down (-) button.
4.4 Music Playback
- Play/Pause: Short press the MFB.
- Next Track: Press and hold the Volume Up (+) button.
- Previous Track: Press and hold the Volume Down (-) button.
4.5 Compatibility with Communication Platforms
The A2302 headset is compatible with a wide range of online conferencing and communication services, ensuring clear audio and microphone functionality.
Figure 6: Compatible Communication Platforms
5. Maintenance
- Cleaning: Use a soft, dry cloth to clean the headset and charging stand. Do not use abrasive cleaners or solvents.
- Storage: When not in use, store the headset in the provided carry bag to protect it from dust and damage. Keep it in a cool, dry place away from extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the headset frequently. Charge it regularly, even if not in constant use.
- Avoid Water: The headset is not waterproof. Avoid exposure to liquids.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Headset does not power on | Low battery | Charge the headset for at least 1.5 hours. |
| Cannot connect via Bluetooth | Headset not in pairing mode; Bluetooth off on device; device too far. | Ensure headset is in pairing mode (red/blue flashing LED). Turn on Bluetooth on your device. Move device closer to headset. Try re-pairing. |
| No sound or poor audio quality | Volume too low; incorrect audio output selected; interference. | Increase headset and device volume. Check computer sound settings to ensure A2302 is selected. Move away from other wireless devices. |
| Microphone not working | Microphone muted; incorrect audio input selected. | Ensure microphone is not muted (check mute button). Check computer sound settings to ensure A2302 is selected as microphone input. |
| USB Dongle not connecting | Dongle not properly inserted; headset not powered on. | Ensure dongle is fully inserted into a working USB port. Power on the headset. Try a different USB port. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | AUSDOM A2302 |
| Brand Name | AUSDOM |
| Origin | Mainland China |
| Certification | CE, FCC |
| AI Audio | VoipFence Technology |
| Battery | Built-in 400mAh Battery |
| Microphones | Microphone Boom with 2 mics |
| Headset Type | Mono |
| Driver Unit | 30mm |
| Bluetooth Version | QCC3020 V5.1 |
| Playtime | 50 Hours (Music) / 32 Hours (Talk) |
| Charging Time | Approx. 1.5 Hours |
| Weight of Headset | 75.6g |
| Charger Base | Yes, included |
| Connectivity | Bluetooth / USB Dongle (Optional) |
| Charging Port | Type-C |
| Scenario | Office, Trucker, Call center, Work from home |
| User Group | Professionals using desk phones, smartphones, and PC communication |
8. User Tips
- For optimal noise cancellation, ensure the microphone is positioned close to your mouth.
- If experiencing connectivity issues with a PC, try using the USB dongle for a more stable connection.
- Regularly check for firmware updates from the manufacturer's website to ensure the best performance and compatibility.
9. Warranty and Support
AUSDOM products come with a standard manufacturer's warranty. For detailed warranty information, technical support, or service inquiries, please refer to the official AUSDOM website or contact their customer service directly.
Please retain your proof of purchase for warranty claims.





