1. Introduction
The Xprinter XP-76IIH is a versatile 9-pin impact dot matrix receipt printer designed for various point-of-sale (POS) applications. It is capable of printing roll invoices and multi-part cash receipts (1-3 sheets). This manual provides detailed instructions for the proper setup, operation, and maintenance of your printer to ensure optimal performance and longevity.
2. Safety Information
- Always connect the printer to a grounded power outlet.
- Do not expose the printer to water or excessive humidity.
- Avoid placing the printer in direct sunlight or near heat sources.
- Ensure proper ventilation around the printer.
- Use only the specified power adapter and accessories.
- Keep out of reach of children.
3. Package Contents
Please check the box for the following items:
- Xprinter XP-76IIH Receipt Printer
- User Manual
- Power Cord
- Power Adapter
- USB Cable
- Ribbon Cartridge (1 piece, typically purple)
- Roll Paper (1 roll)
4. Product Overview
The Xprinter XP-76IIH features a compact design with essential ports and indicators for easy operation.
4.1. Components and Indicators
- Power Light: Indicates the printer's power status.
- Status Light: Indicates the printer's operational status (e.g., ready, error).
- Feed Button: Used to manually advance paper.
- USB Port: For connecting to a computer via USB cable.
- Cash Drawer Port: For connecting to a cash drawer (DC 24V/1A output).
- Power Port: For connecting the power adapter.
- Power Switch: To turn the printer on or off.
4.2. Dimensions
The printer has the following approximate dimensions:
- Depth: 230 mm
- Width: 150 mm
- Height: 138 mm
5. Setup
5.1. Connecting the Printer
The XP-76IIH supports multiple interface options. Connect the printer to your host device using the appropriate cable:
- USB: Connect the USB cable from the printer's USB port to your computer's USB port.
- Parallel: Connect the parallel cable from the printer's parallel port to your computer's parallel port.
- Network (LAN): Connect an Ethernet cable from the printer's LAN port to your network router or switch.
- Serial: Connect the serial cable from the printer's serial port to your computer's serial port.
- Bluetooth: For Bluetooth models, pair the printer with your device according to your operating system's Bluetooth pairing instructions.
After connecting the data cable, connect the power adapter to the printer's power port and then plug the power cord into a power outlet.
5.2. Installing Ribbon and Paper
Follow these steps to install the ribbon cartridge and paper roll:
- Open the printer's top cover by lifting the latch.
- Ribbon Installation: Insert the ribbon cartridge into its designated slot, ensuring it clicks into place. Follow the arrows on the cartridge for correct orientation.
- Paper Roll Installation: Place the paper roll into the paper compartment. Ensure the paper feeds from the bottom of the roll and the leading edge is straight.
- Pull a small amount of paper past the print head and close the top cover firmly until it latches.
5.3. Driver Installation
To enable communication between your computer and the printer, you must install the appropriate drivers. Drivers can be downloaded from the official Xprinter website:
https://www.xprinter.net/companyfile/39.html
Follow the instructions provided with the driver package for installation.
6. Operating Instructions
6.1. Basic Printing
- Ensure the printer is powered on and connected to your computer.
- Verify that the paper and ribbon are correctly installed.
- From your application (e.g., POS software, word processor), select the Xprinter XP-76IIH as your printer.
- Send the print command. The printer will automatically print and cut the receipt.
6.2. Black Label Positioning (for Invoices)
The printer supports a flexible black label positioning function, which is useful for printing on pre-printed invoice forms that require precise alignment.
Refer to your software's settings or the advanced printer driver options for configuring black label detection and positioning.
7. Maintenance
7.1. Ribbon Replacement
When print quality begins to fade or characters appear incomplete, it's time to replace the ribbon cartridge. Follow the installation steps in Section 5.2 to replace the old ribbon with a new one.
7.2. Cleaning
- Exterior: Wipe the printer's exterior with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
- Print Head: Periodically clean the print head using a cotton swab lightly moistened with isopropyl alcohol. Ensure the printer is off and disconnected from power before cleaning. Allow to dry completely before use.
- Paper Path: Remove any paper dust or debris from the paper path to prevent jams.
8. Troubleshooting
- Printer not powering on: Check the power cord and adapter connections. Ensure the power switch is in the 'On' position.
- No printing: Verify the printer is connected correctly to the computer and the drivers are installed. Check if there is paper and a ribbon cartridge installed. The status light should indicate 'Ready'.
- Poor print quality: Replace the ribbon cartridge. Clean the print head as described in Section 7.2.
- Paper jam: Open the top cover, carefully remove any jammed paper, and ensure the paper roll is correctly seated.
- Ribbon availability: If you need to purchase replacement ribbons, please contact your seller or Xprinter customer support.
- Interface compatibility: The printer is available with USB, Parallel, Network (LAN), Serial, and Bluetooth interfaces. Ensure you have the correct model for your connection needs.
9. Specifications
| Feature | Specification |
|---|---|
| Printing Mode | 9-Pin Impact Dot Matrix |
| Print Width | 63.5 mm |
| Paper Width | 75.5 ± 0.5 mm (Max φ 80 mm) |
| Dot Density | 400 points/row |
| Print Speed | 4.5 lines/second |
| Interface Options | USB, USB+Parallel, USB+Network, USB+Serial, USB+Bluetooth |
| Extended Character Table | PC437/Katakana/PC850/PC860/PC863/PC865/WPC1252/PC866/PC852/PC858 |
| Cash Box Output | DC 24V/1A |
| Dimensions (D × W × H) | 230 × 150 × 138 mm |
| Voltage | 100-240V |
| Use | Receipt Printer |
| Type | Dot-matrix |
| Weight | 1.5 kg |
| Certification | CE |
| Network Printing Support | Wired/Wireless (depending on model) |
| Paper Feed Mode | Roll Feed |
| Double-sided Printing | No |
| Consumable Type | Ribbon Cartridge |
10. User Tips
- Keep Spare Ribbons: To avoid interruptions, always have a spare ribbon cartridge on hand.
- Self-Test Printout: The printer can often print a self-test page that displays its current settings and configuration. This can be useful for troubleshooting or verifying interface settings. Consult the full manual (available on the Xprinter website) for instructions on how to initiate a self-test.
- Driver Updates: Regularly check the Xprinter website for updated drivers to ensure compatibility and optimal performance with your operating system.
11. Warranty and Support
For warranty information, technical support, or to purchase replacement parts and consumables, please contact your original seller or visit the official Xprinter website. Ensure you have your printer's model number (XP-76IIH) and serial number ready when seeking support.
