Jooan 5MP Smart WiFi IP Camera User Manual

1. Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your Jooan 5MP Smart WiFi IP Camera. Designed for indoor surveillance, this camera offers high-definition video, advanced motion detection, and two-way audio communication to enhance your home security and monitoring needs.

Figure 1: Jooan 5MP Smart WiFi IP Camera highlighting key features.

2. Product Overview

2.1. Camera Components

• Lens: Main camera lens for video capture.
• Mic: Microphone for audio input and two-way communication.
• White LEDs: Provide illumination for color night vision.
• Infrared LEDs: Provide illumination for infrared night vision.
• Reset Button: Used to reset the camera to factory settings (long-press for 5-8 seconds).
• SD Card Slot: For local storage using a Micro SD card (up to 128GB).
• Power Port: For connecting the power adapter.
• Speaker: For audio output during two-way communication and alarms.

2.2. Key Features

• High Definition: 5MP resolution for clear and detailed video.
• Dual-Band WiFi: Supports both 2.4G and 5G WiFi networks for flexible connectivity.
• Pan & Tilt: Rotates 355° horizontally and 90° vertically for comprehensive coverage.
• AI Auto Tracking: Automatically detects and tracks moving objects.
• Color Night Vision: Enhanced night vision capabilities with color imaging.
• Two-Way Audio: Built-in microphone and speaker for real-time communication.
• Motion Detection & Smart Alert: Sends alarm notifications to your phone upon detecting unusual motion.
• Multiple Recording Methods: Supports Micro SD card storage (up to 128GB) and cloud storage service.
• P2P Technology: Plug and play for easy setup.
• Multi-User View: Share camera access with other Cam720 app users.
• ONVIF Support: Compatible with Jooan's NVR or XVR systems (Note: Not compatible with NAS systems).
• Digital Zoom: 5x digital zoom capability.
• App Control: Managed via the 'cam720' mobile application (Android/iOS).

3. Setup Guide

3.1. App Download and Account Registration

1. Download the 'CAM720' App: Search for "CAM720" in the Apple App Store or Google Play Store, or scan the QR code provided in the official PDF user manual.
2. Register an Account: Open the app, click "Sign up", enter your email address, set a password, and verify your account.
3. Login: Use your registered email and password to log in to the app.

3.2. Powering On and Resetting the Camera

1. Power On: Plug the provided power adapter into the camera's power port and connect it to a power outlet.
2. Reset Camera: Long-press the reset button (located on the camera body, refer to the product overview image for general location) for approximately 5 seconds until you hear a "Di" sound. The camera will perform a self-inspection after two "Di" sounds.

3.3. WiFi Connection

Important Pre-connection Requirements:

• App Permissions: Ensure GPS and all necessary permissions are enabled for the CAM720 app. For iOS devices, enable location services via Settings > Privacy > Location Services.
• WiFi Network: Ensure your router's WiFi name and password are not longer than 16 characters.
• Proximity: For the initial connection, place the camera close to your WiFi router.
• Same Network: Your mobile phone must be connected to the same WiFi network (2.4Ghz or 5Ghz) that you intend to connect the camera to.

1. In the CAM720 app, click the "+" icon to add a new device.
2. Select "WiFi connection".
3. Check the box confirming you hear the device tone, then tap "Next Step".
4. Follow the app's instructions to connect your phone to the camera's temporary WiFi network (usually named "JA-***" or "JAA-***"). After connecting, return to the CAM720 app.
5. Enter the correct password for your home WiFi network (the one your phone is connected to). Tap "Next Step".
6. Wait patiently for the device to connect. Once successful, the app will indicate "camera is online". You can then click the video feed to view.

3.4. Wired Connection (If Applicable)

If your camera model supports a wired Ethernet connection:

1. Plug the power supply and an Ethernet cable into the camera. Connect the other end of the Ethernet cable to your router's LAN port.
2. In the CAM720 app, click the "+" icon and select "network cable connection".
3. The app will search for and display the camera's IP address. Select it to add the camera.
4. Wait until you hear "camera is online" and the app confirms the connection.

3.5. Bluetooth Configuration (Optional)

1. Ensure Bluetooth is enabled on your mobile device.
2. After resetting the camera, wait for the "Di" sound twice, indicating it has completed its self-test.
3. In the CAM720 app, click "+" and wait 1-2 seconds for the app to automatically search for the camera's Bluetooth signal.
4. Select the camera's Bluetooth signal, input your WiFi password, and click "Next".
5. Wait patiently during the Bluetooth network configuration. Do not exit the app prematurely.

3.6. Installation

Indoor Camera Installation

The camera can be placed on a desktop, or mounted on the ceiling or wall.

1. Wall/Ceiling Mounting: Attach the provided bracket to the desired wall or ceiling location. Mark the positions for drilling holes.
2. Drilling: Use a 6mm drill bit to create the holes. Insert the plastic expansion pipes into the drilled holes.
3. Secure Bracket: Align the bracket with the holes and tighten the screws to secure it firmly.
4. Attach Camera: Hold the camera body and turn it tightly onto the secured bracket until it clicks into place.

Outdoor Camera Installation (If applicable to your model)

For models designed for outdoor use, ensure proper bracket assembly and secure mounting.

1. Assemble the bracket components (e.g., bracket A with bracket B) by pushing them together.
2. Select a suitable outdoor location. Install expansion screws on the wall according to the bracket's requirements.
3. Align the assembled bracket with the screws and tighten them securely.

4. Operating Instructions

4.1. Live View and Control

Once connected, access the live video feed through the CAM720 app.

• Start Live Video: Tap on the camera in your device list to view the live feed.
• PTZ Control: Use the on-screen controls to pan (355° horizontal) and tilt (90° vertical) the camera.
• Voice Intercom (Two-Way Audio): Tap the microphone icon to speak through the camera's speaker. Tap the speaker icon to listen to audio from the camera's microphone.
• Screenshot: Capture still images from the live feed.
• Screen Record: Record video directly from the live feed to your phone.
• Image Effects: Adjust video quality, brightness, and other image settings.
• Full-Screen View: Switch to full-screen mode for an immersive viewing experience.

Figure 2: Pan and Tilt control via the CAM720 app.

Figure 3: Clear Two-Way Audio communication.

4.2. Motion Detection and Auto Tracking

The camera features AI auto tracking and motion detection to keep you informed of activity.

• Motion Detection: The camera detects movement and can trigger alarms.
• Auto Tracking: When motion is detected, the camera can automatically follow the moving object within its pan and tilt range.
• Smart Alerts: Receive push notifications on your iPhone or Android device when motion is detected.

Figure 4: Motion Detection & Auto Tracking in action.

Figure 5: Mobile Detection alert notification.

4.3. Night Vision Modes

The camera supports different night vision modes:

• Color Night Vision: Utilizes white LEDs to provide full-color video in low-light conditions.
• Infrared HD Night Vision (B&W Mode): Uses infrared LEDs for clear black and white video in complete darkness.

Figure 6: Comparison of Color Night Vision and Infrared Night Vision.

4.4. Recording and Storage

The camera offers flexible recording options:

• Micro SD Card Recording: Supports up to 128GB Micro SD cards. Recording modes include:
• 24/7 Continuous Recording
• Motion-Triggered Recording
• Scheduled Recording
• Cloud Storage: A cloud storage service is available (trial period may be offered for new users).

Figure 7: Multi-record Methods: Cloud Storage and SD card.

4.5. Device Sharing

You can share access to your camera with family and friends.

1. Ensure the person you are sharing with has a CAM720 app account.
2. In the main account, navigate to the sharing settings.
3. Enter the email address of the friend's CAM720 account or scan their app's QR code.
4. You can freely set specific permissions for the shared account.

Figure 8: Cam 720 App Access and Share.

5. Maintenance

• SD Card Management: Regularly check the status of your Micro SD card in the app. If recording issues occur, try formatting the card or replacing it with a new one.
• Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
• Environmental Conditions: Operate the camera within the specified temperature range (-10°C to 60°C). Avoid exposing the camera to rain, moisture, or extreme temperatures.
• Power Supply: Always use the approved power adapter. Using incompatible adapters may cause damage or safety hazards.

6. Troubleshooting

6.1. Connection Issues

• Failed First Connection: Review the setup steps, especially app permissions (GPS/location) and WiFi requirements (router name/password length, camera proximity to router). Ensure your phone is on the same WiFi network.
• Camera Offline:
• Check the power adapter and outlet.
• Verify your home network is functioning normally.
• Ensure the camera is within a good WiFi signal area, avoiding thick walls or obstructions.
• If changing routers, delete the camera from the app, reset the camera, and re-add it near the new router.

6.2. Recording Issues

• Camera Stops Recording:
• Check the status of the Micro SD card in the CAM720 app.
• Verify the recording settings (24/7, motion-triggered, scheduled).
• Try formatting the SD card or using a different one to test.

6.3. General Issues

• Instructions Not Detailed Enough: This guide provides essential information. For more in-depth details or specific scenarios, please contact customer support for an electronic user manual.

7. Specifications

8. User Tips

• Optimal WiFi Signal: For the best performance, ensure your camera is placed in an area with a strong WiFi signal. While 5Ghz offers faster speeds, its range is typically shorter than 2.4Ghz.
• Regular SD Card Checks: Periodically check the health and storage capacity of your Micro SD card through the app to ensure continuous and reliable recording.
• Utilize Sharing: Take advantage of the multi-user sharing feature to allow trusted family members to monitor the camera feed, enhancing overall security and convenience.
• App Updates: Keep your CAM720 app updated to the latest version to benefit from new features, improvements, and security patches.

9. Warranty & Support

JOOAN offers a one-year warranty and lifetime technical support for this product. Should you encounter any issues or require assistance, please contact our support team:

• Email: technicalreply@qacctv.com, market@gacctv.com

You can also find operation videos and additional resources by scanning the QR code provided in the official PDF user manual or by visiting the JOOAN YouTube channel.

For the full electronic user manual, please contact our customer support.

Reference: User manual (PDF)