1. Setup
1.1 Initial Charging
The Vivo TWS Air 2 earphones and charging case do not include a charging cable. Please use an existing Type-C charging cable or purchase one separately. Connect the Type-C cable to the charging case and a compatible power source (Input: 5V=0.5A). The complete machine (earbuds + case) takes approximately 140 minutes to fully charge. The earbuds alone take about 60 minutes.
A quick 10-minute charge of the headphones provides approximately 2 hours of battery life.
1.2 Pairing Your Earphones
- Ensure the charging case has sufficient power.
- Open the charging case lid. The earphones will enter pairing mode.
- On your device (e.g., smartphone), enable Bluetooth and search for available devices.
- Select "Vivo TWS Air 2" from the list to connect.
- For compatible Vivo devices, a quick flash/pop-up connection notification may appear for seamless pairing.
2. Operating Instructions
2.1 Basic Controls
The Vivo TWS Air 2 earphones feature touch-sensitive controls:
- Double Click: Perform various functions such as play/pause music, answer/end calls.
- Long Press: Typically used for rejecting calls or activating voice assistants.
2.2 Audio and Call Functions
- Sound Unit: Equipped with a 14.2mm dynamic coil unit for powerful audio.
- Sound Effects: Supports 3D panoramic audio and DeepX 3.0 stereo effects for an immersive listening experience.
- Call Noise Reduction: Features AI call noise reduction to ensure clear conversations.
- Two-Ear Call: Both earbuds support calls.
2.3 Advanced Features
- Game Low Latency: Experience a full-link low latency of 55ms, with the headphone end achieving as low as 25ms, ideal for gaming.
- Software Functions: Utilize features like remote control photography, message broadcasting, incoming call broadcasting, headphone search, Jovi voice assistant, smart upgrades, and real-time translation (availability may depend on connected device and region).
3. Maintenance
3.1 Cleaning
Regularly clean your earphones and charging case to maintain optimal performance and hygiene. Use a soft, dry, lint-free cloth. For stubborn dirt, slightly dampen the cloth with water. Avoid using harsh chemicals or abrasive materials.
3.2 Dust and Water Resistance
The earphones support an IP54 dust and waterproof rating. This means they are protected against limited dust ingress and splashing water from any direction. They are not designed for submersion in water or exposure to high-pressure water jets. Ensure the earphones are dry before placing them back in the charging case.
3.3 Storage
When not in use, store the earphones in their charging case to protect them from dust and damage. Keep the case and earphones in a cool, dry place away from extreme temperatures.
4. Troubleshooting
4.1 Pairing Issues
- Earphones not connecting: Ensure Bluetooth is enabled on your device and the earphones are in pairing mode (open the case lid). Try turning Bluetooth off and on again on your device.
- Earphones not appearing in device list: Make sure the earphones are charged. If they were previously paired with another device, disconnect them from that device first.
4.2 Sound Issues
- No sound or low volume: Check the volume levels on both your device and the earphones. Ensure the earphones are properly seated in your ears.
- Intermittent sound: Move closer to your connected device to avoid interference. Ensure there are no obstructions between the earphones and the device.
4.3 Charging Issues
- Earphones not charging: Ensure the charging case has power. Check that the charging contacts on both the earbuds and the case are clean and free of debris.
- Charging case not charging: Verify that the Type-C charging cable and power adapter are working correctly.
5. Specifications
| Feature | Specification |
|---|---|
| Model | TWS Air 2 |
| Color Options | Blue, White |
| Dust and Water Resistance | IP54 (Earphones) |
| Charging Interface | Type-C |
| Earphone Battery Capacity | 29mAh (rated) x2, 31mAh (typical) x2 |
| Charging Case Battery Capacity | 420mAh (rated), 430mAh (typical) |
| Charging Input | 5V=0.5A |
| Charging Output | 5V=0.2A |
| Single Ear Battery Life | Up to 6 hours (AAC/50% volume) |
| Total Battery Life (with case) | Up to 30 hours (AAC/50% volume) |
| Headphone Charging Time | Approx. 60 minutes |
| Complete Machine Charging Time | Approx. 140 minutes |
| Quick Charge | 10 min charge for 2 hours battery life |
| Connection Method | Dual transmission 2.0 |
| Game Low Latency | Full link 55ms, headphone end 25ms |
| Bluetooth Version | 5.3 |
| Sound Unit | 14.2mm dynamic coil unit |
| Earphone Form | Semi in-ear |
| Frequency Response Range | 20Hz-2000Hz |
| Audio Decoding | AAC/SBC/LC3 |
| Sound Effect | 3D panoramic audio, DeepX 3.0 stereo effect |
| Noise Reduction | AI call noise reduction |
| Material | Plastic |
| Resistance | 32 Ω |
| Features | With microphone, Apple Siri Support, Google Assistant Support |
| Certification | CE |
| Origin | Mainland China |
6. User Tips
- Charging Cable: Remember that the Vivo TWS Air 2 does not include a charging cable. Ensure you have a Type-C cable available for charging.
- Gaming Experience: Take advantage of the ultra-low latency mode (as low as 25ms at the headphone end) for a more responsive gaming audio experience.
- Comfort: The earbuds are designed to be lightweight (approx. 3.6g per earbud), providing a comfortable fit for extended wear.
- Color Options: The earphones are available in Blue and White.
7. Warranty and Support
For detailed warranty information, please refer to the official Vivo website or contact your local retailer. The product includes a User Guide (x1) which contains additional information.
For technical support or service inquiries, please contact Vivo customer service through their official channels.