Vantrue E2 Dashcam User Manual

1. Introduction

Thank you for choosing the Vantrue E2 Dashcam. This manual provides detailed instructions on how to set up, operate, and maintain your device. Please read it carefully before use to ensure optimal performance and safety.

Warm Tips

• Please read this User Manual carefully before use.
• The dash cam must be plugged in to operate.
• Do not debug the product or use your mobile phone to watch driving videos during driving. Always prioritize driving safety.
• This product requires the insertion of an SD card for use. Please use a functional SD card.
• Do not disassemble or repair the dash cam casing yourself. If the product malfunctions, please contact official VANTRUE support.
• Do not install the dash cam in a location that may obstruct your driving view.
• Please use this product away from high temperature and humid environments.
• To improve the product experience, the firmware will be updated periodically. You can update the firmware to experience new features.
• Do not install the dash cam directly in front of passengers to prevent accidental detachment and potential safety hazards.
• Please note that it may not be possible to connect to the app when using CarPlay or Android Auto.
• Please use this product within the scope permitted by law.

2. What's in the Box?

The Vantrue E2 Dashcam package includes the following items:

1. Vantrue E2 Dash Cam
2. Rear Camera
3. GPS Adhesive Mount
4. Crowbar
5. Cable for Rear Camera (20ft)
6. Car Charger with Built-in Type C Cable (11.5ft)
7. Type C Data Cable (3.3ft, for transferring files only)
8. Electrostatic stickers
9. Wireless Remote Control
10. User Manual (PDF reference: User manual (PDF))
11. Warning Stickers
12. Adhesive Stickers
13. Cable Clips (x6)
14. CPL Filter (Optional Accessory)

3. Camera Overview

Familiarize yourself with the main components and controls of your Vantrue E2 Dashcam.

Front Camera

Rear Camera

Wireless Remote Controller

Buttons and Indicators

LED Indicator Status

4. Setup

4.1 Installing a Memory Card

The Vantrue E2 Dashcam supports Micro SD Cards from 32GB to 512GB (U3/Class10/A2). For reliable operation, we recommend using a VANTRUE SD card (sold separately).

1. Insert the memory card into the card slot according to the direction indicated by the icon, until a "click" sound is heard.
2. If the screen prompts "Card error, please format", press the menu button to start the formatting process.

Reminder:

• We recommend formatting the card once a month to ensure normal operation.
• Do not remove or insert the memory card during recording to avoid losing important videos.
• Avoid using bad or low-speed cards as this can lead to recording interruptions or data loss.
• Before formatting, check the event video folder for any videos that need to be saved separately.

4.2 Installing the Camera onto Your Windshield

1. Installation of Camera Mount: Align the mount with the dash cam mount interface then push in until the mount is installed.
2. Installation of Electrostatic Stickers: Thoroughly clean the windshield with water or alcohol, then wipe it with a dry cloth. Stick the electrostatic sticker behind the rear-view mirror (recommended position). Remove the protective film from No. 1, paste the sticker, then remove film No. 2. Remove the 3M tape from the mount, then fix the mount and camera on the electrostatic stickers.

4.3 Connecting the Car Charger and Rear Camera

1. Connect one end of the car charger to the car cigarette lighter and the other end to the Type C port on the front camera GPS mount. The green light on the car charger indicates it is powered on.
2. Arrange the car charger cable and rear camera cable as shown in the figure. Use the provided cable clips to secure them in place.
3. Select an appropriate installation position for the rear camera on the rear windshield, avoiding the defogging line. Fix the rear camera and adjust its angle, then connect it to the main front camera.

5. APP Download & Connection

5.1 APP Download

Scan the QR code below or search for "Vantrue" in the App Store or Google Play Store to download and install the app on your phone.

5.2 WiFi Connection

1. Turn on the WiFi function on the dashcam.
2. On your mobile phone, go to WiFi settings and find the dashcam's WiFi name (e.g., E2_VANTRUE_XXXX).
3. Enter the default WiFi password: 12345678 to connect.

5.3 APP Operation

After successful WiFi connection, open the Vantrue App. Click "+" to add the camera model. The app will automatically connect and display the real-time recording.

• Video Preview: View real-time footage, switch between front/rear views.
• Video Playback: View recorded videos and photos from the SD card.
• Video Download: Download videos or pictures to your phone. Downloaded videos can show GPS track information if played locally in the app.
• Video Snapshot: Capture current screen in real-time.

6. Basic Operation

The E2 dash cam features a user-friendly interface with various settings and modes to enhance your driving experience.

6.1 Menu Settings

The E2 dash cam has three main function menus: Record Settings, System Settings, and File Browsing. To access these, first pause any ongoing video recording by pressing the REC button, then press the Menu button.

Record Setup

• Resolution: Choose between Front + Rear dual recording (e.g., 1944P+1944P 24FPS, 1440P+1440P 30FPS) or Single front recording (e.g., 2592x1944P 30FPS).
• Loop Recording: Default is 3 minutes. Options: 1/3/5 minutes or OFF.
• G-Sensor: Adjust sensitivity (1-5 levels or Off) and direction (Front + Rear/Left + Right/Up + Down). Higher sensitivity triggers event recording more easily.
• Audio Recording: Default ON. Toggle on/off.
• Audio Noise Reduction: Default ON. Adjusts audio effect by dynamic noise reduction.
• Exposure: Default +0.0. Adjust lens exposure.
• REC Status Light: Default ON. Toggle recording status light.
• WDR (Wide Dynamic Range): Default ON. Provides near-perfect exposure in varying light.
• Rotate Display: Default OFF. Flips video screen 180 degrees.
• Rear Mirror: Default ON. Rear camera image displayed in mirror mode.
• Number Plate: Set and display your license plate number on recorded video.
• Stamp: Enable/disable watermark stamps (time, date, VANTRUE label, license plate, GPS location, speed). All enabled by default.
• Time Lapse: Default DISABLED. Enable 1FPS/5FPS/10FPS/15FPS.
• Parking Mode: Select desired parking mode: Collision Detection, Motion Detection, Low Bitrate Recording, Low Framerate Mode, or OFF.
• Parking Monitoring Settings: Includes detection lens settings, parking micro-light night vision, motion detection area settings, and parking collision detection mode adjustment.
• GPS Settings: Default ENABLED. Adjust GPS ON/OFF, speed unit, and view GPS information.

System Setup

• Language: English, French, German, Italian, Japanese, Polish, Spanish.
• WiFi: Default ON. Set to automatically turn on/off and view WiFi info.
• Voice Control: Default sensitivity Standard. Options: low/high sensitivity/standard/off.
• Voice Content: Voice recognition commands.
• Format Memory Card: Formats all data on the memory card.
• Format Reminder Setup: Options: 15 Days, 1 Month, Off. Default OFF.
• Date & Time: GPS automatic update (default) or manual setting.
• Auto LCD Off: Set time to automatically turn off LCD (30s, 1Min, 3Min, OFF). Recording continues even if screen is off.
• LCD Brightness: Auto (default), High, Medium, Low. Auto mode dims to 50% after 10 minutes of inactivity.
• Device Sound: Volume level (0-5). Default 3.
• Prompt Tone: 5 types of prompt tones (power on/off, keys, file locked, format, abnormal stop recording). All default ON.
• Frequency: 50Hz or 60Hz.
• System Info: View current model, firmware version, Vantrue official website.
• Certifications: View E2 camera certification information.
• Default Settings: Reset device to factory settings.

6.2 Parking Modes for 24/7 Protection

The E2 offers multiple parking modes to ensure continuous surveillance when your vehicle is parked. A hardwire kit (sold separately) is required for 24-hour parking mode functionality.

• Buffered Motion Detection: Saves 15 seconds before and 30 seconds after motion or crash detection.
• Low Bitrate Recording: Records video at 1080P 15FPS or 720P 15FPS to save storage space.
• Low Framerate Mode: Records video at low frame rates (1/5/10/15fps) to save storage space.
• Collision Detection: When enabled, the dashcam automatically locks video upon impact. Sensitivity is adjustable.
• Low-light Night Vision: Diagnoses surrounding brightness in real-time to record clearer images in low ambient light.

7. Wireless Remote Control

The wireless remote control allows for quick actions without distracting you from driving.

7.1 Connection

Remove the insulating strip from the remote control. The camera will automatically match the remote control. No manual pairing is required. A specific icon will appear on the screen when successfully matched.

7.2 Installation

Select a suitable location in your car that does not affect safe driving. Tear off the adhesive sticker from the remote control and stick it to the chosen location.

7.3 Functions

• Press the microphone button to enable or disable audio recording.
• Press the exclamation mark button to lock the current file and take a snapshot. Repeated presses will capture more photos.

7.4 Replacing the Remote Control Battery

There is an "OPEN" mark on the bottom of the remote control. Slowly pry open the surrounding gap along the groove to open. Gently pry out the old CR2032 battery, insert a new one, and replace the back cover. The remote control does not support charging.

8. Voice Control

The E2 Dashcam supports hands-free voice commands for various functions. Supported languages include English, Japanese, Russian, and Chinese. You can adjust voice control sensitivity (low, standard, high, or off) in System Settings > Voice Content.

Voice commands include: take a photo, turn on/off Wi-Fi, turn on/off screen, turn on/off audio, lock the video, video start, show the front/rear camera, show both cameras, etc.

9. Viewing Videos and Photos

9.1 On the Camera

In the File Browsing menu, you can navigate through Event, Normal, Photo, and All files. Use the arrow buttons to select files and the menu button to delete them during playback.

9.2 On a Computer

1. Connect the dashcam to your computer using the included Type-C USB data cable.
2. The camera display will show a transfer icon, and you can access the video files in the computer folder.
3. The camera will appear as a removable drive or folder.
4. You can directly access, right-click to open the menu, and delete files.
5. Alternatively, use a USB card reader to access memory card information.

9.3 On the Vantrue App

After connecting via WiFi, you can play back, download, and delete files in the mobile app. GPS track information is viewable after downloading the video and playing it locally in the app (ensure dashcam WiFi is disconnected for map info).

10. Firmware Upgrade

Keeping your dashcam's firmware updated ensures you have the latest features and improvements.

10.1 Method 1: File Update

1. Download the latest E2 dash cam firmware from the VANTRUE official website.
2. Place the firmware file in the root directory of the memory card.
3. Reinsert the card into the dash cam.
4. Power on the device to initiate the update.

10.2 Method 2: OTA Update via App

1. Open the Vantrue App.
2. If a firmware update is available, you will receive a push notification.
3. Confirm the update to be redirected to the OTA upgrade interface.
4. Follow the on-screen prompts to complete the update.

Important Upgrade Notes:

For both methods, keep your E2 dash cam connected to power during the entire update process. For File Updates, format the memory card in the E2 dash cam first. For App OTA Update, note that downloading firmware files consumes mobile data.

11. Maintenance

• Memory Card: Format the memory card once a month to ensure optimal performance and prevent issues from excessive files or card aging.
• Cleaning: Regularly clean the dashcam lens and screen with a soft, dry cloth. Avoid harsh chemicals.
• Storage: When not in use, especially in extreme winter conditions (-4°F / -20°C or lower), detach the camera from the windshield and store it in the glove box.

12. Troubleshooting

• "Card error, please format" message: This indicates an issue with the SD card. Format the card as instructed in the setup section. If the issue persists, try a new functional SD card.
• GPS Connection Issues: If GPS connection is not successful within 1 minute of turning on, check if the GPS function is enabled, if the GPS bracket is properly connected, and if your environment (e.g., underground parking, dense residential areas, tunnels) is affecting the signal.
• App Connection Issues (CarPlay/Android Auto): It may not be possible to connect to the app when using CarPlay or Android Auto.
• App Connection Issues (General): If the app prompts "connect to WiFi first", complete the WiFi connection steps. If the app jumps to permissions after model selection, check if wireless network permission is enabled for the app.
• Firmware Update Issues: Ensure the dashcam remains powered throughout the update process. For file updates, format the SD card first.
• Parking Mode Malfunction: Ensure a hardwiring kit or stable continuous power supply is connected for proper parking mode operation.
• Overheating: In high temperatures (e.g., 140°F / 60°C), it's recommended to turn off the camera to prevent abnormal operation.

13. User Tips

• Regular SD Card Formatting: To maintain optimal recording performance and prevent data corruption, format your SD card at least once a month.
• Hardwire Kit for Parking Mode: For reliable 24/7 parking surveillance, it is highly recommended to use a dedicated hardwire kit to provide continuous power to the dashcam.
• Voice Control Convenience: Utilize the hands-free voice control for quick actions like taking photos or locking videos, allowing you to keep your focus on the road.
• Check App Permissions: If you experience issues connecting the app, ensure that the Vantrue app has the necessary wireless network permissions on your mobile device.

14. Specifications

15. Warranty & Support

Warranty

The VANTRUE® Element 2 Dash Cam comes with a full 12 months warranty. If you register your product on our official site (www.vantrue.net/register), you can extend the warranty to 18 months.

Support

If you have any questions regarding your product, please do not hesitate to contact us at support@vantrue.net, or drop us a message through the live chat box at www.vantrue.net. Queries are typically answered within 12-24 hours.

Your Opinion Matters

VANTRUE® is firmly committed to always improving our products, services, and user experience. If you have any thoughts on how we can do even better, we welcome your constructive feedback and suggestions. Connect with us today at support@vantrue.net.