Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your V380Pro Smart WiFi Wireless IP Camera. Designed for remote surveillance, this camera offers features such as day and night monitoring, two-way audio, motion detection, and multi-platform viewing. Please read this manual carefully before using the product to ensure proper functionality and safety.
Figure 1: V380Pro Smart WiFi Wireless IP Camera
Package Contents
Please check the package contents upon unboxing. If any items are missing or damaged, contact your retailer.
- V380Pro IP Camera
- USB Power Cable
- Power Adapter (US/EU Plug, depending on region)
- Mounting Bracket
- Instruction Manual
- Screw Package (for mounting)
- Cloud Disk Card (service, not a physical card)
Figure 2: Package Contents
Product Overview
Familiarize yourself with the various components of your V380Pro camera:
Figure 3: Camera Components and Dimensions
- Wireless Antennas (3x): Provide strong and stable signal performance for wide coverage.
- IR Sensor: Detects ambient light for automatic day/night mode switching.
- HD Lens: Captures high-definition video footage.
- Infrared Night Vision Lights (11 PCS): Enable clear monitoring in low-light or dark conditions.
- TF Card Slot: For local storage of video recordings (supports up to 128GB).
- Microphones: For two-way audio communication.
Figure 4: Three Signal Antennas for Enhanced Coverage
Setup
1. App Installation
- Download the "V380 Pro" application from your mobile device's app store (available for Android and iOS).
- Install the application and create an account if you are a new user.
2. Camera Connection
The V380Pro camera supports WiFi wireless transmission and AP Hotspot connection methods.
- Power On: Connect the camera to a power source using the provided USB power cable and adapter. The camera will power on and initiate its startup sequence.
- WiFi Connection (Recommended):
- Open the V380 Pro app and follow the on-screen instructions to add a new device.
- Select the WiFi connection option and enter your home WiFi network details (SSID and password).
- The camera will connect to your WiFi network.
- AP Hotspot Connection:
- If a WiFi network is not available, the camera can be monitored via its built-in AP hotspot.
- In the V380 Pro app, select the AP Hotspot connection method.
- Connect your mobile device directly to the camera's generated Wi-Fi hotspot (usually named "MV..." or similar).
- You can then monitor the camera's screen directly through the app.
Figure 5: Connection Methods
3. Physical Installation
The V380Pro camera offers flexible installation options:
- Flat Surface: Place the camera on a desk, shelf, or any flat surface.
- Wall Mounting: Use the provided mounting bracket and screws to secure the camera to a wall.
- Ceiling Mounting (Hoisting): Attach the camera to the ceiling using the mounting bracket for an overhead view.
Ensure the camera is positioned to cover the desired surveillance area. The installation process is designed to be quick and easy, allowing you to plug and play.
Figure 6: Flexible Installation Options
Operating Instructions
1. Day and Night Monitoring
The camera features an IR-CUT core module that automatically switches between day and night vision modes based on ambient light. This ensures clear, color-accurate images during the day and effective infrared monitoring at night, with an IR distance of approximately 5-8 meters.
Figure 7: Day and Night Monitoring
2. Pan-Tilt Control
Control the camera's viewing angle remotely through the V380 Pro app. The camera can rotate horizontally 360° (Pan) and vertically -10° to 180° (Tilt), providing comprehensive coverage of your space. An intelligent noise reduction algorithm enhances image clarity during movement.
3. Two-Way Audio
With a built-in microphone and speaker, the camera supports two-way audio communication. You can listen to the environment around the camera and speak through the camera from your mobile device. The ADPCM audio compression standard ensures realistic sound quality by filtering background noise.
4. Motion Detection & Alarms
The V380Pro camera is equipped with motion detection technology. When motion is detected, the camera will send instant activity alerts (picture push) to your phone via the app. An optional AI Human Intrusion Detection feature can further refine alerts by distinguishing human movement.
5. Storage Options
Recordings can be stored in two ways:
- TF Card Storage: The camera supports a Micro TF card up to 128GB (not included). When the TF card is full, the system automatically overwrites the oldest files, ensuring continuous cycle recording.
- Cloud Storage / Cloud Disk (Optional): An optional cloud storage service is available for secure off-site storage of your recordings.
Figure 8: TF Card Storage Features
6. Multi-User View
The V380 Pro app allows multiple users to view the camera feed simultaneously, enabling shared monitoring with family members or trusted individuals.
Figure 9: Multi-Platform Support
Maintenance
- Cleaning: Gently wipe the camera lens with a soft, dry cloth to ensure clear image quality. Avoid using harsh chemicals or abrasive materials.
- Power Supply: Always use the original power adapter and cable provided to prevent damage to the camera.
- Firmware Updates: Regularly check the V380 Pro app for available firmware updates to ensure optimal performance and security.
- Environmental Conditions: Operate the camera within the specified working temperature and humidity ranges to prolong its lifespan.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not powering on | No power, faulty adapter/cable | Ensure power outlet is working. Check connections. Try a different power adapter if available. |
| Unable to connect to WiFi | Incorrect WiFi password, weak signal, camera too far from router | Verify WiFi password. Move camera closer to router. Ensure router is 2.4GHz compatible. Reset camera and try again. |
| Poor image quality | Dirty lens, insufficient lighting, network issues | Clean the lens. Ensure adequate lighting or check night vision functionality. Check network stability. |
| No audio or poor audio quality | Microphone/speaker blocked, app settings, network issues | Ensure nothing is obstructing the microphone or speaker. Check audio settings in the V380 Pro app. Verify network connection. |
| TF card not recording | Card full, faulty card, incorrect formatting | Check if the card is full (it should auto-overwrite). Try reformatting the card via the app or using a new card (Max 128GB). |
Specifications
| Feature | Detail |
|---|---|
| Model Number | V380PRO |
| Brand Name | centechia |
| App Name | V380 Pro |
| High Definition | 1080P (Full-HD) |
| Lens (mm) | 3.6mm |
| Viewing Angle | 75° |
| Movement Range (Pan) | 0°-360° |
| Movement Range (Tilt) | -10°-180° |
| Connectivity | WiFi (IEEE802.11b/g/n wireless protocol), AP Hotspot |
| Video Compression Format | H.264/20FPS |
| Video Format | PAL |
| Minimum Illumination | 0.01Lux@（F2.0，VGC ON), 0.Lux with IR |
| IR Distance (m) | 5-8m |
| Led Quantity | 11PCS infrared LED |
| Audio Output | Two Way Audio (Built-in microphone and speaker) |
| AI Functions | Human Detection (optional) |
| Alarm Type | Motion detection and picture push, AI Human intrusion Detection (optional) |
| Storage | TF Card (Max 128GB), Cloud storage / Cloud disk (optional) |
| Power Supply | Normal (Mains Electricity) |
| Power Input | 5V/1.6A |
| Operating Temperature | -10℃ ~ 60℃ |
| Operating Humidity | ≤95%RH |
| Supported Mobile Systems | Android, iOS |
| Installation | Normal (Flat, Wall, Ceiling) |
| Scene | Indoor |
| Dimensions (L x W x D) | 13.50x10.20x12.50cm |
| Certification | CE |
User Tips
- Indoor Use Only: This camera is designed for indoor surveillance. Avoid using it outdoors as it is not rated for outdoor weather conditions.
- Optimal WiFi Signal: For the best performance, ensure the camera is placed within a strong WiFi signal range. The three antennas help, but extreme distances or obstructions can still affect connectivity.
- Regular App Checks: Periodically check the V380 Pro app for new features or security enhancements.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the contact details provided by your retailer or the manufacturer's official website. Keep your purchase receipt as proof of purchase.
