STEAMEMO SSC-PS308G

STEAMEMO SSC-PS308G Cloud Managed POE Switch User Manual

Model: SSC-PS308G | Brand: STEAMEMO

1. Introduction

The STEAMEMO SSC-PS308G is a 52V AI standard Power over Ethernet (PoE) switch, independently designed and developed by STEAMEMO Tech to address modern network power supply requirements. It integrates a high-speed Ethernet switching chip for efficient data processing and smooth data transmission. This switch features Power Supply Network ports and RJ45/uplink ports, with all RJ45 ports supporting network cable power supply. It is compatible with IEEE802.3af/at PoE Powered Devices from various brands, including Hikvision and DAHUA.

Key features of this AI Smart POE Switch include:

  • Intelligent Troubleshooting
  • Smart Power Supply (802.3 AF/AT standard)
  • 4KV Lightning Protection
  • Smart Safety Protection
  • APP Cloud Management for remote control
  • Port Independent Control

This device is ideal for Security Systems, Building Automation Systems, Building Intercom Systems, and general Network System infrastructure.

Front view of STEAMEMO SSC-PS308G POE Switch with features listed
Figure 1: Front view of the SSC-PS308G POE Switch highlighting key features and applications.

2. Package Contents

Please inspect the package and ensure all items are present and in good condition. If any items are missing or damaged, please contact your vendor.

Image showing the contents of the product package
Figure 2: Contents of the SSC-PS308G package.
Table 1: Package List
Item NameQuantityDetails
POE Switch1 setModel SSC-PS308G
Power Supply1 set100-240V AC adapter with appropriate plug type (EU, US, UK, or AU)
User Manual1 setThis document

3. Product Overview

The SSC-PS308G is a compact, metal-cased Gigabit POE switch designed for robust network environments. It features a comprehensive set of ports and indicators for easy monitoring and management.

Front Panel Layout

Front panel of the SSC-PS308G POE Switch showing ports and indicators
Figure 3: Front Panel of the SSC-PS308G POE Switch.
  • PoE Ports (1-8): Eight 10/100Mbps RJ45 ports supporting IEEE 802.3af/at PoE. Each port can deliver up to 30W.
  • Uplink Ports (LAN1, LAN2): Two 10/100/1000Mbps Gigabit RJ45 ports for connecting to your main network (e.g., router, NVR).
  • SFP Port: One 1.25G SFP port for fiber optic uplink connections.
  • PWR Indicator: Lights up when the switch is powered on.
  • Port Indicators: LEDs for each port indicate link status and activity.

Physical Dimensions

Dimensions and rear view of the SSC-PS308G POE Switch
Figure 4: Dimensions and rear view of the SSC-PS308G POE Switch.
  • Dimensions (L x W x H): Approximately 190mm x 140mm x 43mm
  • Case Material: Metal

4. Setup Instructions

Follow these steps to set up your STEAMEMO SSC-PS308G POE Switch:

  1. Unpack the Switch: Carefully remove the switch and all accessories from the packaging.
  2. Connect Power: Connect the provided AC power cable to the power input port on the rear of the switch, then plug it into a standard AC outlet (100-240V, 50/60Hz). The PWR indicator on the front panel should light up.
  3. Connect Uplink: Connect one of the Gigabit Uplink ports (LAN1 or LAN2) or the SFP port to your main network device, such as a router, NVR, or another switch.
  4. Connect PoE Devices: Connect your PoE-compatible devices (e.g., IP cameras, wireless access points, VoIP phones) to the PoE ports (1-8) using standard Ethernet cables (Category 5e or higher recommended). The corresponding port LEDs will illuminate to indicate a successful connection and PoE power delivery.
  5. Connect Non-PoE Devices (Optional): If you have non-PoE network devices that require data connectivity but not power from the switch, you can connect them to the uplink ports (LAN1 or LAN2) if they are not used for uplink, or use a PoE splitter for devices that need power but are not PoE-compatible.
Diagram illustrating typical POE Switch application and wiring
Figure 5: POE Switch Application Diagram. Red lines indicate power, blue lines indicate data, and combined lines indicate data + power.

5. Operating Instructions

Once the switch is powered on and devices are connected, it operates automatically. The following describes key operational aspects and configurable features.

Basic Operation

  • Power On: Connect the power adapter. The PWR LED will light up, indicating the switch is receiving power.
  • Network Connectivity: When an Ethernet cable is connected to a port and a device is detected, the corresponding port LED will light up. A blinking LED indicates data activity.
  • PoE Power Delivery: For PoE-compatible devices connected to PoE ports (1-8), the switch will automatically detect and supply power according to the IEEE 802.3af/at standard.

Advanced Features and Configuration

The SSC-PS308G offers several advanced features to optimize network performance and management:

VLAN Mode (Port Isolation)

This feature allows ports 1-8 to be isolated from each other, preventing direct communication between them, while still allowing all ports to communicate with the Uplink ports. This improves network security and performance by segmenting traffic. Refer to the device's physical switch or cloud management interface for enabling/disabling this mode.

Diagram illustrating VLAN mode with port isolation
Figure 6: VLAN Mode (Port Isolation Function) for enhanced network performance.

APP Cloud Management

The switch supports remote management via a dedicated mobile application. This allows you to monitor device status, configure settings, receive alerts for connectivity problems, and utilize remote troubleshooting tools from anywhere.

Screenshot of the mobile app for remote control and 250M Extend feature
Figure 7: Remote control and 250M Extend feature via mobile app.

250M Extend Mode

This mode allows PoE transmission over longer distances, up to 250 meters, which is beneficial for deploying devices in remote locations. When enabled, this mode typically operates at a reduced data rate (e.g., 10Mbps) to achieve the extended range. This feature can usually be toggled via the mobile application.

6. Maintenance

Proper maintenance ensures the longevity and optimal performance of your POE switch.

  • Cleaning: Regularly clean the exterior of the switch with a soft, dry cloth. Do not use liquid or aerosol cleaners. Ensure ventilation openings are free from dust and debris.
  • Environmental Conditions: Operate the switch within recommended temperature and humidity ranges. Avoid exposing it to direct sunlight, excessive heat, or moisture.
  • Cable Management: Ensure all network cables are properly routed and secured to prevent accidental disconnections or damage.
  • Firmware Updates: Periodically check the manufacturer's website or the cloud management app for available firmware updates to ensure optimal performance and security.

7. Troubleshooting

This section provides solutions to common issues you might encounter with your POE switch.

General Issues

  • No Power (PWR LED Off):
    • Ensure the power cable is securely connected to both the switch and the power outlet.
    • Verify the power outlet is functional.
    • Check the power adapter for any visible damage.
  • No Link/Activity on a Port (Port LED Off/No Blink):
    • Check the Ethernet cable connection at both ends. Try a different cable.
    • Ensure the connected device is powered on and functioning correctly.
    • Verify the cable type is appropriate (Category 5e or higher).
  • No PoE Power to Device:
    • Ensure the connected device is IEEE 802.3af/at compliant.
    • Check the cable length; excessive length can degrade PoE performance.
    • Verify the total power budget of the switch is not exceeded (120W total).
    • If using 250M Extend mode, ensure the device is compatible with the reduced speed.

Advanced Protection Features

The SSC-PS308G is designed with robust protection mechanisms:

Diagram illustrating short circuit protection features
Figure 8: Short Circuit Protection features of the SSC-PS308G.
  • Port Independent Current Protection: If one port experiences a short circuit or a damaged network cable (even if submerged in water), the other ports will continue to function normally, ensuring network stability.
  • 4KV Lightning Protection: Built-in protection against lightning strikes helps safeguard the device and connected equipment.

For persistent issues, utilize the APP Cloud Management's intelligent troubleshooting tools or contact technical support.

8. Specifications

Detailed technical specifications for the STEAMEMO SSC-PS308G POE Switch:

Table 2: Product Specifications
FeatureDescription
Brand NameSTEAMEMO
Model NumberSSC-PS308G
Switch TypeGigabit Switch
Ports8 x 10/100Mbps PoE RJ45 Ports, 2 x 10/100/1000Mbps Uplink RJ45 Ports, 1 x 1.25G SFP Port
PoE StandardIEEE 802.3af/at, Max 30W per PoE port
Total PoE Power Budget120W
Transmission Rate10/100/1000Mbps
Switching Capacity16G
Bandwidth6.85Gbps
Communication ModeFull-Duplex & Half-Duplex
Exchange ModeStore-and-Forward
MAC Address Space8K
FunctionsPoE, QoS, Stackable, VLAN Support, 250M Extend, Cloud Management
Power InputAC100-240V 50/60Hz
Case MaterialMetal
CertificationsCE, FCC
OriginMainland China
Image detailing function specifications
Figure 9: Function Specifications.

Cable Type Requirements:

  • For 10BaseT: Category 3 or higher twisted pair cable (no power supply).
  • For 100Base-TX/100Base-TX: Category 5 or higher twisted pair cable.

9. User Tips

  • Optimize Network Performance: Utilize the VLAN (Port Isolation) feature to segment your network and improve security and performance, especially in environments with multiple IP cameras or other devices.
  • Remote Management: Download and configure the STEAMEMO cloud management application to monitor and control your switch remotely. This is particularly useful for managing devices in distributed locations or for quick troubleshooting.
  • Extended Reach for PoE Devices: If you need to deploy PoE devices beyond the standard 100-meter Ethernet cable limit, enable the 250M Extend mode. Be aware that this mode typically reduces the data rate to 10Mbps.
  • Power Budget Management: Keep track of the total power consumption of your PoE devices to ensure it does not exceed the switch's 120W power budget. Overloading the switch can lead to unstable operation or damage.

10. Warranty and Support

The STEAMEMO SSC-PS308G POE Switch is manufactured to high-quality standards and comes with standard manufacturer certifications (CE, FCC).

For technical support, warranty claims, or further assistance, please contact your point of purchase or the official STEAMEMO customer service channels. Please have your product model (SSC-PS308G) and any relevant purchase information ready when contacting support.

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