1. Introduction
The CRELANDER X16 is a high-performance dual-screen laptop designed for both business and gaming. It features a 16.1-inch main IPS display and a 14.1-inch touchscreen sub-screen, powered by an Intel Xeon W-10885M processor. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.
2. Setup Guide
2.1 Unpacking and Initial Inspection
Carefully remove the laptop and all accessories from the packaging. Verify that all components are present and undamaged. If any items are missing or damaged, contact customer support immediately.
2.2 Connecting Power
- Connect the power adapter to the DC IN port on the laptop.
- Plug the power adapter into a suitable electrical outlet.
- Ensure the power indicator light illuminates, indicating the laptop is receiving power.
2.3 First Boot and Operating System Setup
Your CRELANDER X16 laptop comes with Windows 11 pre-installed. Upon first boot, you will be guided through the initial Windows setup process. Follow the on-screen instructions to configure your language, region, network, and user account.
2.4 Keyboard Language
The original keyboard is English. Depending on your order, a keyboard sticker for your local language may be provided. Apply the sticker carefully to the corresponding keys if needed.
3. Operating Instructions
3.1 Dual Screen Functionality
The CRELANDER X16 features a 16.1-inch main IPS screen and a 14.1-inch Full HD touch sub-screen. The sub-screen can be used for personalized usage, as an expanded control panel, or for running creative software. You can extend your desktop across both screens for enhanced multitasking.
3.2 Keyboard and Touchpad
The laptop is equipped with a full-size backlit keyboard for comfortable typing and a responsive touchpad for navigation. The touchpad supports multi-touch gestures for enhanced control.
3.3 Connectivity
- WiFi: Supports Dual Band 802.11ac/b/g/n for fast and efficient wireless internet access.
- Bluetooth: Integrated Bluetooth 4.2 for connecting wireless peripherals.
- Ports: Includes 3x USB 3.0, 1x USB-C, 1x RJ45 (Ethernet), 1x 3.5mm standard headphone jack, and 1x HDMI.
3.4 External Graphics Card Support
The laptop supports additional connection to external graphics cards, specifically AMD full series graphics cards. Note that an additional Graphics Card Dock (PCIE Adapter) needs to be purchased separately for this functionality.
3.5 Video Demonstration
Watch this video for a visual guide on the laptop's features, including port overview, dual-screen setup, keyboard backlight, and touchpad functionality.
4. Maintenance
4.1 Cleaning
- Use a soft, lint-free cloth to clean the screens and body.
- For stubborn smudges, slightly dampen the cloth with water or a screen-safe cleaner.
- Avoid harsh chemicals or abrasive materials.
- Keep the keyboard free of dust and debris.
4.2 Heat Management
The CRELANDER X16 utilizes AAS Plus Wind Tunnel Technology for efficient heat dissipation. Ensure the ventilation vents are not obstructed to maintain optimal performance and prevent overheating.
4.3 Battery Care
The laptop is equipped with a Lithium-ion polymer battery. To prolong battery life:
- Avoid fully discharging the battery frequently.
- Do not expose the laptop to extreme temperatures.
- If storing the laptop for an extended period, charge it to about 50-60% before turning it off.
4.4 Storage
The laptop supports dual hard drive space with M.2 2280 B-key SSD and M.2 2280 M/B-key SSD. Regularly back up your important data to prevent loss.
5. Troubleshooting
5.1 Operating System Issues
Your laptop comes with a pre-installed Windows 11 system. It is strongly advised not to replace the operating system without authorization, as this may lead to loss of drivers and system incompatibility. If you encounter issues after modifying the system, we can assist with problem-solving, but we are not responsible for incompatibilities caused by unauthorized system reinstallation.
5.2 General Issues
If you have any questions or encounter problems with your laptop, please contact our customer service. We aim to respond within 24 hours and provide comprehensive support.
6. Specifications
| Feature | Specification |
|---|---|
| Brand Name | Crelander |
| Model | X16 |
| Main Display Size | 16.1 Inches (400mm) |
| Main Display Resolution | 1920x1200 (IPS Panel) |
| Sub Display Size | 14.1 Inches |
| Sub Display Resolution | 1920x550 (Touchscreen) |
| Processor Model | Intel Xeon W-10885M |
| Number of Cores | 6 (8 Total Cores, 16 Threads) |
| Base Frequency | 2.60GHz |
| Max Turbo Frequency | 5.3GHz |
| Graphics Brand | Intel |
| Graphics Card Model | Intel UHD 630 (Integrated) |
| Graphic Type | Integrated (Supports External Graphics Card) |
| RAM Type | DDR4 (Dual Channel) |
| RAM Options | 8GB / 16GB / 32GB / 64GB |
| Hard Drive Type | SSD (M.2 2280 B-key, M.2 2280 M/B-key) |
| Hard Drive Capacity Options | 512GB / 1TB / 2TB / 4TB |
| Operating System | Windows 11 |
| Wireless Interfaces | Bluetooth 4.2, Dual Band 2.4+5G WiFi |
| Ports | 3.5 MM Audio Jack, 1x USB 3.1 Type-C, 2x USB 3.0, HDMI-Compatible, RJ45 |
| Keyboard | Full-size, Backlit (monochrome), Touchpad |
| Average Battery Life | 4~6 Hours (57.76WH Lithium-ion polymer battery) |
| Dimensions (WxHxD) | 356.8x247.2x28.6mm |
| Thickness | <15mm |
| Weight (Battery Included) | ≥ 2.0 KG |
| Body Material | Metal |
7. Warranty and Support
7.1 Hardware Warranty
We offer a 1-year hardware warranty for each product, covering defects not caused by personal error or unauthorized modifications. Rooting without permission or any other personal action of modifying the system will void your warranty.
7.2 Repair and Replacement Policy
- Within 15 Days of Receipt: If the product has defects (non-man-made damage), you may return it for a full refund, including return postage (product must be properly packaged to prevent damage). Alternatively, we can send replacement parts without requiring the return of damaged components.
- Within 365 Days of Receipt: For product failures (non-human-caused damage), we will provide free parts for repair. If parts cannot be delivered to your region, you may opt for local repair, and we will cover the repair costs.
- After 365 Days: If your laptop malfunctions after 365 days, you can contact us for appropriate accessories based on your model number. You will be responsible for the cost of these accessories.
7.3 Technical Support
Most problems can be resolved through our online technical support. For any inquiries or assistance, please contact our customer service team. We are committed to providing a prompt and helpful response.
8. User Tips
- Maximize Productivity with Dual Screens: Utilize the secondary touchscreen for widgets, chat applications, or reference materials while keeping your main screen focused on your primary task.
- Gaming Enhancement: For an enhanced gaming experience, consider connecting an external AMD graphics card via a compatible PCIe adapter. The secondary screen can be used for game maps, inventory, or communication.
- System Stability: To ensure optimal performance and driver compatibility, avoid installing unauthorized operating systems or making significant system modifications.
- Regular Updates: Keep your Windows 11 operating system and drivers updated to benefit from the latest features, security patches, and performance improvements.
