BOAVISION HD 4K 8MP 4MP Wifi PTZ Camera User Manual

1. Introduction

This manual provides detailed instructions for the installation, setup, and operation of your BOAVISION HD 4K 8MP 4MP Wifi PTZ Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. This camera is designed for indoor and outdoor use, offering advanced features such as AI Humanoid Detection, Auto Tracking, Two-Way Audio, and various night vision modes.

2. Package Contents

Ensure all items are present in the package:

• 1x BOAVISION Smart Camera
• 1x Instruction Manual
• 1x Power Adapter
• 1x Power Cable
• 1x Screw Fittings (for installation)

3. Product Overview

The BOAVISION Smart Camera features a compact design with a rotating head for wide area coverage. Key components include:

• Lens and LEDs: Front-facing lens surrounded by infrared and white light LEDs for night vision.
• TF Card Slot: Located under a silicon cover, used for inserting a Micro SD card for local storage.
• USB Charging Port / Network Port: Located at the rear base of the camera for power and wired network connection.
• Speaker and Microphone: Integrated for two-way audio communication.

4. Setup

4.1. Hardware Quick Start

1. Open the TF Card Slot Silicon Cover on the back of the camera body.
2. Insert an SD card (up to 128GB) into the right position.
3. If using a 4G model, insert a 4G SIM card into the right position.
4. Replace the Silicon Cover, ensuring a proper waterproof seal.
5. Power on the camera using the provided adapter.

4.2. Software Quick Start (CamHipro App)

The camera operates with the CamHipro app, available on both Android and iOS platforms.

1. Download the CamHipro APP from your device's App Store or Google Play Market by searching for "camhipro".
2. Ensure your phone is connected to your home Wi-Fi network (for Wi-Fi setup) or a network with internet access (for 4G/LAN setup).
3. Launch the CamHipro app and select "Add Camera +" to begin the setup process.

4.2.1. Wi-Fi Wireless Connection Setting

1. In the app, select "IP Camera".
2. Tap "New Device".
3. Tap "Power is on, Next Step" then select "AP distribution network equipment".
4. Click "Go add".
5. Scan the QR Code located on the camera body or manually input the camera's UID.
6. Select your Wi-Fi SSID from the list, input the correct password, and click "Apply" to finish the Wi-Fi setting.

4.2.2. 4G Wireless Connection Setting (for 4G models)

1. After inserting the 4G SIM card as per hardware quick start, launch the CamHipro app and select "Add Camera +" then "4G Camera".
2. Scan the QR Code on the camera body or manually input the UID.
3. Tap "Add to" and set up the device name, then finish. The camera should connect automatically via 4G.

4.2.3. LAN/POE Connection Setting (for compatible models)

1. Connect the camera to your Wi-Fi router using a network cable.
2. In the app, select "Add Camera +" then "IP Camera".
3. Tap "New Device".
4. Tap "Power is on, Next Step" then select "Connected network cable".
5. The app should detect the camera. Click the camera device in the list (UID:XXXXX-XXXX-XXXX) and click "Add to".
6. Set up the device name and finish.

5. Operation

5.1. Pan Tilt Rotation

The camera offers a wide viewing range with remote-controlled pan and tilt functions. You can control the camera's movement directly from the CamHipro app.

• Pan: 355° horizontal rotation.
• Tilt: 90° vertical rotation.

5.2. Two-Way Audio

With the built-in enhanced microphone and speaker, you can engage in real-time two-way communication through the camera. This allows you to talk with family members or alert intruders directly from your mobile device.

5.3. Night Vision Modes

The camera offers different night vision capabilities depending on the model:

• 4K 8MP Camera: Supports Infrared Black and White Night Vision mode only.
• 4MP Camera: Supports both Infrared Night Vision and Full Color Night Vision modes.

5.4. Smart AI Humanoid Detection & Auto Tracking

The camera's advanced AI can distinguish human shapes from other moving objects, reducing false alarms. When a human is detected, the camera can automatically track their movement and record the event.

5.5. Double Warning for Unwelcome Persons

Upon detection of an intruder, the camera can trigger an audible siren (or be manually activated) to deter them. Simultaneously, alarm notifications are pushed to your mobile phone, and events are recorded to the Micro SD card or cloud storage.

5.6. Recording & Storage Options

The camera supports 24/7 loop recording and offers flexible storage solutions:

• Micro SD Card Storage: Supports up to 128GB TF cards for local storage.
• Cloud Storage: Provides an option for secure cloud-based storage of your recordings.

5.7. Remote Access (P2P)

Access your camera feed and controls remotely via the CamHipro app on Android, iOS, or Windows devices, thanks to P2P technology.

5.8. Installation Methods

The camera can be installed in multiple ways to suit your environment:

• On the table: Place the camera on any flat surface.
• Ceiling mounted: Use the provided screw fittings to mount the camera to the ceiling for an elevated view.

6. Alarm Management and Notification Settings

Configure your camera's alarm settings through the CamHipro app:

1. From the app's main screen, tap the settings menu (Gear Wheel Icon).
2. Select "Alarm Settings" > "Motion Detection alarm" > "Adjust motion detection".
3. Enable Motion Detection: Use the toggle to activate motion detection.
4. Define Detection Area: The app allows you to select specific areas within the camera's view that will trigger motion detection. This is useful to exclude areas with frequent, non-threatening movement (e.g., a tree swaying).
5. Adjust Sensitivity: Use the "Level" slider to set how much motion is required to trigger an alarm.
6. Action with Alarm: In the "Action with Alarm" menu, enable both "Receive Alarm push" and "Alarm recording to SD card".
   • "Receive Alarm push" sends notifications to your connected device.
   • "Alarm recording to SD card" ensures that footage is recorded to the SD card when motion is detected.

7. Maintenance

• Cleaning: Use a soft, dry cloth to clean the camera lens and body. Avoid abrasive cleaners or solvents.
• Firmware Updates: Regularly check the CamHipro app for available firmware updates to ensure optimal performance and security.
• Waterproof Seal: If you open the TF card slot, always ensure the silicon cover is properly sealed to maintain the camera's IP66 waterproof rating.

8. Troubleshooting

• Camera not connecting to Wi-Fi: Ensure your Wi-Fi password is correct and your phone is connected to the same 2.4GHz Wi-Fi network during setup.
• No night vision: Check if the night vision mode is enabled in the app. For 8MP models, only infrared black and white night vision is available.
• Frequent false alarms: Adjust the motion detection sensitivity level and define specific detection areas in the app to minimize triggers from non-human movements.
• Cannot access camera remotely: Ensure the camera has a stable internet connection (Wi-Fi, 4G, or LAN) and the CamHipro app is properly configured for P2P access.
• Forgot password: The default password is 'admin/admin'. If you changed it and forgot, you may need to reset the camera to factory settings (refer to the full PDF manual for reset instructions).

9. Specifications

10. User Tips

• Security First: Always change the default camera password (admin/admin) immediately after setup to protect your privacy and prevent unauthorized access.
• Night Vision Clarity: Be aware that 4K 8MP models provide infrared black and white night vision, while 4MP models offer both infrared and full-color night vision. Choose the model that best suits your needs.
• Waterproof Seal: When installing or replacing the SD/SIM card, ensure the silicon cover is securely re-sealed to maintain the camera's IP66 waterproof rating, especially for outdoor use.
• App Compatibility: The CamHipro app is essential for setup and operation. Ensure your mobile device or Windows PC meets the app's system requirements.

11. Support

For further assistance, please contact BOAVISION support:

• Phone: +1484-862-1346
• Email: Support@boavision.com
• Website: www.Boavision.com
• User Manual (PDF): A detailed user manual in PDF format can be found here.
• YouTube Channel: Follow the official Boavision channel on YouTube for product information, tutorials, and updates.

12. Compliance

Disclaimer

⚠️ Camera products can only be used for purposes permissible under applicable laws and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.