Techage PTZ Wireless IP Camera Instruction Manual

1. Introduction

Thank you for choosing the Techage PTZ Wireless IP Camera. This manual provides essential information for the proper installation, operation, and maintenance of your security camera. Please read it thoroughly before using the product to ensure optimal performance and safety.

This camera features Ultra HD 4MP/8MP resolution, AI Humanoid Detection, Red-Blue Light Alarm, Two-Way Audio, multiple night vision modes, PTZ control, and remote access via the iCsee/XMeye app.

Figure 1: Techage PTZ Wireless IP Camera overview with features.

2. Packing List

Please check the contents of your package against the list below. If any items are missing or damaged, please contact your retailer.

• 1 x Wireless AI Camera (4MP/8MP, depending on model)
• 1 x DC 12V Power Adapter (EU/US/AU/UK plug type, depending on region)
• 1 x Waterproof Connector
• 1 x User Manual
• 1 x Screws Bag
• 1 x Warning Sticker

Figure 2: Contents of the product package.

3. Specifications

Figure 3: Detailed specifications for the camera.

Figure 4: Product dimensions.

4. Setup Guide

4.1. Physical Installation

The camera supports both wall mounting and ceiling hanging. Choose a location that provides the desired viewing angle and is within range of your Wi-Fi network or wired connection.

• Wall Mounting: Secure the camera bracket to a wall using the provided screws.
• Ceiling Hanging: Secure the camera bracket to the ceiling using the provided screws.

Figure 5: Installation methods.

4.2. Connection Methods

The camera supports both wireless (Wi-Fi) and wired (LAN cable) connections.

• Wireless Transmission: Connect the camera to your 2.4GHz Wi-Fi router. (Note: 5GHz Wi-Fi is not supported).
• Wired Transmission: Connect the camera to your router using a LAN cable via the RJ45 port.

Figure 6: Wireless and Wired Connection.

4.3. App Download and Initial Setup

To access and control your camera, download the iCsee or XMeye app on your smartphone (iOS or Android).

1. Download the App: Scan the QR code provided in the manual or on the product packaging, or search for 'iCsee' or 'XMeye' in your app store.
2. Add Device: Open the app, click the '+' button to add a new device.
3. Choose 'WiFi Camera': Select the 'WiFi Camera' option.
4. Power On the Camera: Ensure the camera is powered on and in normal working condition.
5. Confirm Network: The app will prompt you to confirm your device is ready for network configuration.
6. Connect to 2.4GHz WiFi: Select your 2.4GHz Wi-Fi network and enter the password. (Ensure your phone is also connected to 2.4GHz Wi-Fi).
7. Scan QR Code: The app will generate a QR code. Hold your phone 25-35 cm in front of the camera lens for it to scan. You will hear a prompt when the scan is successful.
8. Set Password: Create a strong password for your camera.
9. Set Name: Give your camera a descriptive name (e.g., 'Living Room', 'Front Door').
10. Connect Successfully: The camera should now be successfully connected and accessible through the app.

Figure 7: App Download and Multi-user Remote Access.

Figure 8: App Setup Steps 1-3.

Figure 9: App Setup Steps 4-6.

Figure 10: App Setup Steps 7-9.

5. Operation

5.1. PTZ Control

Use the directional controls within the iCsee/XMeye app to remotely rotate the camera. The camera supports 355° horizontal pan and 90° vertical tilt rotation.

Figure 11: PTZ Control via App.

5.2. Two-Way Audio Communication

The camera has a built-in microphone and speaker, enabling real-time two-way audio communication. Use the microphone icon in the app to speak and the speaker icon to listen.

Figure 12: Two-Way Audio Communication.

5.3. Night Vision Modes

The camera offers three vision modes:

• Day Vision: Standard color video during daylight.
• IR Night Vision: Infrared black and white video in low light or darkness.
• Color Night Vision: Activates white LEDs to provide full-color video at night when motion is detected.

You can switch between these modes in the app settings.

Figure 13: Night Vision Modes.

5.4. Video Recording and Playback

The camera supports recording to a TF card (up to 128GB) and cloud storage. You can view recorded footage through the app's playback feature.

• TF Card Storage: Insert a TF card into the designated slot. The camera will automatically loop record.
• Cloud Storage: A free one-month trial is typically included. Refer to the app for subscription details.
• Smart Playback: The app allows you to customize search areas and speed through unimportant video segments to quickly find relevant events.

Figure 14: Storage Methods.

Figure 15: Video Playback Interface.

5.5. Remote Access

P2P technology allows you to view live footage and recorded videos from anywhere using the iCsee/XMeye app on your smartphone or tablet. You can also share access with family members.

Figure 16: P2P Remote Access.

6. Key Features

6.1. AI Humanoid Detection & Auto Tracking

The camera utilizes an advanced AI algorithm to accurately detect human shapes, minimizing false alarms from pets, insects, or moving objects like curtains and cars. When a human is detected, the camera can automatically track their movement. Once the human leaves the field of view, the camera returns to a pre-set 'daemon position' to continue monitoring a specific area.

Figure 17: Smart Human Auto Tracking.

Figure 18: Intelligent Identification Alarm.

6.2. Red-Blue Light Alarm

Upon human detection, the camera's red and blue lights will flash alternately, accompanied by a voice alarm, to deter intruders. An immediate notification will also be sent to your smartphone app.

Figure 19: Red-Blue Light Alarm System.

6.3. H.265 Video Compression

The camera uses H.265 video compression technology, which provides clearer, higher-definition images at a lower bit rate compared to H.264. This results in:

• Reduced storage space requirements (40%-50% smaller file size).
• Faster loading speeds and smoother video playback.

Figure 20: H.265 Video Compression Benefits.

6.4. IP66 Waterproof Rating

Designed for both indoor and outdoor use, the camera features an IP66 waterproof plastic housing. It is built to withstand various weather conditions, with an operating temperature range of -10°C to +55°C (14°F to 131°F).

Figure 21: IP66 Waterproof Feature.

7. Maintenance

• Cleaning: Use a soft, dry cloth to clean the camera lens and body. Avoid using harsh chemicals or abrasive cleaners.
• Firmware Updates: Regularly check the iCsee/XMeye app for available firmware updates to ensure your camera has the latest features and security patches.
• Power Supply: Ensure the camera is connected to a stable DC12V power supply.
• Environmental Conditions: While IP66 rated, avoid prolonged exposure to extreme weather conditions beyond the specified operating temperature range.

8. Troubleshooting

• Poor Image Quality (4K/8MP): If the image quality is not as expected, ensure the camera's resolution settings in the app are set to the highest available (e.g., 4K/8MP). Also, check your network bandwidth, as lower bandwidth can affect streaming quality.
• Red & Blue Flashing Lights: These lights are part of the AI alarm system. They can be configured or disabled within the camera settings in the iCsee/XMeye app if not desired.
• No Power: Ensure the DC12V power adapter is securely connected to both the camera and a working power outlet.
• Wi-Fi Connection Issues: Verify that your Wi-Fi network is 2.4GHz, as the camera does not support 5GHz Wi-Fi. Ensure the camera is within range of your Wi-Fi router. If issues persist, try resetting the camera (refer to the reset button location in Figure 5) and re-pairing it with the app.
• NVR Compatibility: The camera supports Onvif protocol, which generally means it can be integrated with Onvif-compatible Network Video Recorders (NVRs). Refer to your NVR's manual for specific setup instructions.
• Limited Wi-Fi Signal Range: The effective Wi-Fi signal range can vary significantly based on environmental factors such as walls, interference from other devices, and router placement. Consider repositioning the camera or router, or using a Wi-Fi extender if range is an issue.

9. User Tips

• Manage Alarm Lights: If the red and blue flashing lights are too intrusive, you can usually turn them off or adjust their behavior in the camera's settings within the iCsee/XMeye app.
• Check Resolution Settings: For optimal video clarity, always ensure your camera's resolution is set to its maximum (e.g., 4K/8MP) in the app settings.
• 2.4GHz WiFi Only: Remember that the camera only supports 2.4GHz Wi-Fi networks. If you have a dual-band router, make sure you connect to the 2.4GHz band during setup.
• NVR Integration: For users with NVRs, check the camera's Onvif support for seamless integration with your existing surveillance system. The camera is compatible with iCsee/XMeye apps.
• Digital Zoom: The camera features 4X digital zoom. While useful, keep in mind that digital zoom can reduce image quality compared to optical zoom.

10. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the contact details provided by your retailer or visit the official Techage website. Keep your purchase receipt as proof of purchase.

11. Safety Disclaimer

⚠️Camera products can only be used for the purposes permissible under the applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.