1. Introduction
The Milestone MHT-P8001 is a portable 80mm thermal printer designed for various applications, including retail, hospitality, and logistics. It features both USB wired and Bluetooth wireless connectivity, a built-in rechargeable lithium battery for extended use, and supports fast, clear thermal printing without the need for ink cartridges. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your printer.
2. Package Contents
Please check the box for the following items:
- 1 x Milestone MHT-P8001 Portable Thermal Printer
- 1 x USB Cable
- 3 x Thermal Paper Rolls (1 roll pre-installed in the printer)
- 1 x Power Adapter (US/UK/EU Plug, depending on selection)
- 1 x Protective Case
- 1 x User Manual
3. Product Overview
The MHT-P8001 printer features a compact design with intuitive controls. Key components include:
- Power Button: To turn the printer on/off.
- Error Indicator: Lights up to indicate an error condition.
- Power Indicator: Shows power status and battery level.
- Paper Compartment: For loading thermal paper rolls.
- USB Port: For wired connection and charging.
4. Setup
4.1 Charging the Battery
- Connect the power adapter to the printer's charging port.
- Plug the power adapter into a standard AC outlet (Input AC220V; Output DC 9V/1A).
- The power indicator will show charging status. A full charge ensures long endurance.
4.2 Loading Thermal Paper
- Open the paper compartment cover.
- Insert a thermal paper roll (79.5±0.5mm width, 50mm roll diameter) with the printing side facing up.
- Pull a small amount of paper out past the cutting edge.
- Close the paper compartment cover firmly.
5. Operating Instructions
5.1 Power On/Off
- To Power On: Press and hold the power button until the power indicator lights up.
- To Power Off: Press and hold the power button until the power indicator turns off.
5.2 Connecting via Bluetooth (BT)
- Ensure the printer is powered on.
- On your mobile device (Android/iOS), go to Bluetooth settings and search for available devices.
- Select the printer (usually named 'MHT-P8001' or similar) from the list.
- Pair the devices. If prompted for a PIN, enter '0000' or '1234'.
- Once paired, you can send print jobs from compatible applications.
5.3 Connecting via USB
- Ensure the printer is powered on.
- Connect the printer to your computer using the provided USB cable.
- Install the necessary printer drivers. Drivers for Windows are available at: https://www.mhtclouding.com/mht/service_en.html#driver
- Once drivers are installed, the printer will be recognized by your operating system (Compatible with Android, iOS, Windows).
5.4 Printing
Once connected, open your desired application (e.g., POS software, receipt printing app) and select the MHT-P8001 as your printer. Send the print command, and the printer will automatically print the receipt.
6. Maintenance
6.1 Cleaning the Printer Head
Regularly clean the thermal printer head to ensure optimal print quality. Use a soft cloth dampened with isopropyl alcohol. Gently wipe the print head surface. Ensure the printer is off and cooled down before cleaning.
6.2 General Cleaning
Wipe the exterior of the printer with a soft, dry cloth. Avoid using abrasive cleaners or solvents that could damage the casing.
6.3 Battery Care
To prolong battery life, avoid fully discharging the battery frequently. If storing the printer for an extended period, charge it to about 50% and store it in a cool, dry place.
7. Troubleshooting
- Printer not powering on: Ensure the battery is charged. Connect the power adapter and try again.
- No print output: Check if thermal paper is loaded correctly and the paper compartment is closed. Ensure the printer is connected via USB or Bluetooth and drivers are installed (for USB).
- Poor print quality: Clean the thermal print head. Ensure you are using high-quality thermal paper.
- Bluetooth connection issues: Ensure the printer is within range of your device. Try unpairing and re-pairing the printer. Restart both the printer and your device.
- Error indicator lit: This usually indicates a paper out, paper jam, or print head overheat condition. Check paper status, clear any jams, and allow the print head to cool if necessary.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | Milestone |
| Model | MHT-P8001 |
| Printing Method | Thermal Line Printing |
| Print Command | ESC/POS |
| Print Width | 72mm |
| Character Size | 12*24 point |
| Print Density | 576 dots/line |
| Print Speed | Max. 90mm/s |
| Interface | USB + Bluetooth (BT) |
| Paper Width | 79.5 ± 0.5mm |
| Mechanical Properties (Print Head Life) | 50KM |
| Roll Diameter | 50mm |
| Operating System Compatibility | Android, iOS, Windows |
| Built-in Lithium Battery | 3600mAh (1800mAh*2) |
| Power Adapter Input | AC220V |
| Power Adapter Output | DC 9V/1A |
| Supported Code Types | 1D: UPC_A/JSN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/CODE128; 2D: QR code |
| Item Size | 12.5 * 11 * 5cm (4.92 * 4.33 * 1.97in) |
9. User Tips
- For optimal print quality, always ensure the thermal paper is loaded correctly with the printing side facing the print head.
- Keep the printer's battery adequately charged, especially before mobile use, to avoid interruptions during printing.
- When connecting via Bluetooth, confirm that your device's Bluetooth is enabled and the printer is discoverable before attempting to pair.
10. Warranty and Support
For technical support, driver downloads, and further assistance, please visit the official support page:
https://www.mhtclouding.com/mht/service_en.html#driver
Refer to the included user manual for specific warranty terms and conditions.
