Tanix W2 Android TV Box User Manual

1. Introduction

The Tanix W2 is an advanced Android TV Box designed to transform your television into a smart entertainment hub. Powered by the Amlogic S905W2 Quad Core 64-bit Cortex A35 CPU and running on Android 11.0, it offers seamless streaming, gaming, and app usage. Enjoy stunning 4K video playback at 60fps, enhanced with HDR10+ technology, and efficient AV1 video decoding. With dual-band Wi-Fi and Bluetooth connectivity, the Tanix W2 provides a versatile and immersive media experience.

2. Package Contents

Please check the box for the following items:

• 1 x Tanix W2 TV Box
• 1 x Remote control
• 1 x Power Supply
• 1 x HD Cable (HDMI)
• 1 x User Manual
• (Optional: 1 x Keyboard, if purchased as a bundle)

Note: The Tanix W2 may come in different packaging designs. All are genuine Tanix factory products, and packaging may vary based on stock.

3. Specifications

4. Setup Guide

Follow these steps to set up your Tanix W2 Android TV Box:

1. Connect to TV: Use the provided HD (HDMI) cable to connect the TV Box to an available HDMI input port on your television.
2. Connect Power: Plug the power adapter into the 'DC' port on the TV Box and then into a wall power outlet.
3. Network Connection:
   • Wired (Ethernet): For a stable connection, connect an Ethernet cable from your router to the 'LAN' port on the TV Box.
   • Wireless (Wi-Fi): After powering on, navigate to the 'Settings' menu, select 'Network', choose your Wi-Fi network, and enter the password.
4. Optional Storage: If you wish to expand storage, insert a TF card into the 'TF CARD' slot.
5. Power On: The device should power on automatically once connected to power. If not, press the power button on the remote control.
6. Remote Control: Ensure batteries are correctly inserted into the remote control. The remote is typically pre-paired with the device.

5. Operating Instructions

1. Initial Setup: Upon first boot, follow the on-screen prompts to complete the initial setup, which may include language selection, time zone, and logging into your Google account.
2. Navigation: Use the arrow keys on your remote control to navigate through menus and select items. The 'OK' button confirms your selection, and the 'Back' button returns to the previous screen.
3. Applications: Access pre-installed applications from the home screen. You can download additional applications from the Google Play Store (if available and supported).
4. Media Playback: Play local media files by connecting USB drives or TF cards. Stream content from various online services and apps.
5. Screen Mirroring: Utilize the built-in Miracast, DLNA, or Airplay features to wirelessly mirror content from compatible smartphones, tablets, or computers to your television.

6. Key Features

• Powerful Processor: Equipped with the Amlogic S905W2 Quad Core 64-bit Cortex A35 CPU and Mali-G31 MP2 GPU for smooth and responsive performance.



• Latest Android OS: Runs on Android 11.0, offering an updated user interface, improved security, and access to a wide range of apps.



• Superior Video Decoding: Supports advanced video codecs including AV1, H.265, VP9, MPEG-2, and MPEG-4, ensuring compatibility with various media formats and high-quality visuals.



• 4K Ultra HD & HDR10+: Experience stunning 4K resolution at 60 frames per second with vibrant colors and enhanced contrast thanks to HDR10+ support.
• Dual-Band Wi-Fi: Integrated 2.4G and 5G dual-band Wi-Fi ensures stable and fast wireless connectivity for streaming and online activities.
• Versatile Connectivity: Features USB 2.0 and USB 3.0 ports, Ethernet, AV, SPDIF, and HD (HDMI) for connecting various peripherals and external devices.
• Screen Sharing: Built-in support for Miracast, DLNA, and Airplay allows for easy content sharing from your mobile devices to the TV screen.

7. Troubleshooting

• Device stuck on loading screen (geometric figures):
  • Try restarting the device by unplugging and re-plugging the power adapter.
  • If the issue persists, a factory reset might be necessary. Refer to the full user manual for specific factory reset instructions, which often involve holding a button during boot.
• Wi-Fi speed is slow:
  • Ensure the TV box is placed close to your Wi-Fi router to maximize signal strength.
  • Interference from other electronic devices or physical obstructions (walls, furniture) can affect signal quality.
  • Note that Wi-Fi performance on TV boxes can vary and may not always match speeds observed on smartphones or other devices due to differences in Wi-Fi chipsets.
• Available memory is less than advertised:
  • This is normal for all electronic devices. The operating system and pre-installed applications occupy a portion of the internal storage and RAM. The advertised memory is the total capacity before system files are installed.
• Cannot install certain applications:
  • Not all applications are compatible with every Android TV box firmware or specific Android version. Check the app provider's requirements or try searching for alternative versions of the application.
• No signal on TV:
  • Verify that the HDMI cable is securely connected to both the TV Box and your television.
  • Ensure your TV is set to the correct HDMI input source (e.g., HDMI 1, HDMI 2).
  • Check if the power adapter is properly connected and the device is powered on (look for indicator lights).

8. User Tips

• App Performance: For optimal performance with demanding streaming applications, ensure a stable internet connection. Closing background applications can free up RAM and improve responsiveness.
• Google Play Store: The Tanix W2 typically provides access to the Google Play Store, allowing you to download a wide variety of apps and games.
• Language Settings: You can easily change the system language to your preference through the 'Settings' menu.
• Optional Keyboard: If you have an optional mini-keyboard, it can significantly enhance navigation and text input, making searching and browsing much more convenient.

9. Maintenance

• Cleaning: Use a soft, dry cloth to clean the exterior of the device. Avoid using liquid cleaners, solvents, or abrasive materials, as these can damage the finish or internal components.
• Ventilation: Ensure the TV Box has adequate airflow around it to prevent overheating. Do not cover any ventilation openings on the device.
• Environmental Conditions: Avoid placing the device in direct sunlight, near heat sources (like radiators or other electronics), or in excessively humid or dusty environments.
• Software Updates: Although OTA (Over-The-Air) system updates are not supported, regularly check for application updates through the Google Play Store to ensure you have the latest features and security patches for your apps.

10. Warranty and Support

Warranty: The Tanix W2 Android TV Box comes with a 12-month manufacturer's limited warranty. This warranty covers defective items under normal use. It does not cover damage resulting from misuse, accidental damage, unauthorized modifications, or improper installation after receipt.

Support: For technical assistance, troubleshooting beyond this manual, or to inquire about warranty claims, please contact the retailer from whom you purchased the product or refer to the manufacturer's official support channels.