1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Dooya DM25TEQ Tubular Motor. This motor is designed for motorized rolling blinds and features RS485 communication and a built-in 433MHz receiver for remote control. Please read this manual carefully before installation and use to ensure safe and efficient operation.
2. Product Specifications
| Feature | Specification |
|---|---|
| Model Number | DM25TEQ/X |
| Rolling Speed | 20 r/min |
| Voltage | 100-240V |
| Wattage | 8W |
| Torque | 0.7N / 1.1N |
| Current | Max 0.3A |
| Frequency | 50/60 Hz |
| Insulation Class | A |
| Power | AC100-240V |
| Function | RS485 / Remote Control (433MHz built-in receiver) |
| Protection Class | IP20 |
| Operation Time | S2 12min |
| High-concerned chemical | None |
| Battery Included | No |
| Origin | Mainland China |
3. Installation and Setup
Proper installation is crucial for the safe and effective operation of your Dooya tubular motor. It is recommended that installation be performed by a qualified professional.
3.1 Pre-installation Checklist
- Ensure the motor is compatible with your blind tube (designed for 38mm tube).
- Verify that the power supply matches the motor's voltage requirements (AC 100-240V, 50/60Hz).
- Confirm you have all necessary mounting hardware and tools.
- Disconnect power to the installation area before beginning any electrical work.
3.2 Wiring Instructions
The DM25TEQ motor supports both RS485 communication and standard power connections. Refer to the diagram below for correct wiring.
RS485 Wiring:
- Yellow line: NC (Not Connected)
- Green line: NC (Not Connected)
- Black line: 485+
- Red line: 485-
Power Wiring:
- Neutral line: Connect to the neutral wire of your AC power supply.
- Fire line: Connect to the live/hot wire of your AC power supply.
WARNING: Incorrect wiring can cause damage to the motor or pose an electrical hazard. If you are unsure, consult a qualified electrician.
3.3 Motor Mounting
Insert the tubular motor into the 38mm blind tube. Ensure it is securely fastened according to the blind system's instructions. The motor should be level and properly aligned to prevent strain and ensure smooth operation.
4. Operation
The Dooya DM25TEQ motor can be operated via its built-in 433MHz receiver using a compatible remote control or through an RS485 control system.
4.1 Remote Control Operation
Pair your 433MHz remote control with the motor according to the remote control's specific instructions. Once paired, you can use the remote to raise, lower, and stop the blinds.
4.2 RS485 Control
For integration into smart home systems or advanced control, connect the RS485 lines to your RS485 controller. Refer to your RS485 system's documentation for programming and control protocols.
4.3 Setting Limits
The motor's upper and lower limits for the blind's travel must be set after installation. Consult the specific instructions provided with your remote control or RS485 system for detailed steps on how to program these limits.
5. Maintenance
The Dooya DM25TEQ tubular motor is designed for low maintenance. Follow these guidelines to ensure its longevity:
- Cleaning: Keep the motor and surrounding area free from dust and debris. Use a soft, dry cloth for cleaning. Do not use abrasive cleaners or solvents.
- Inspection: Periodically check the wiring for any signs of wear or damage. Ensure all connections are secure.
- Lubrication: The motor is factory-lubricated and does not require additional lubrication.
- Avoid Overloading: Do not attempt to operate blinds that are obstructed or exceed the motor's torque capacity.
6. Troubleshooting
If you encounter issues with your Dooya DM25TEQ motor, refer to the following common problems and solutions:
- Motor not responding:
- Check power supply: Ensure the motor is receiving power.
- Check wiring: Verify all electrical connections are correct and secure.
- Remote control: Replace remote control batteries, re-pair the remote with the motor.
- RS485 system: Check the RS485 communication lines and controller status.
- Blinds not moving smoothly:
- Obstructions: Check for any physical obstructions preventing the blinds from moving freely.
- Tube alignment: Ensure the motor and tube are properly aligned and not binding.
- Limits: Re-check and reset the upper and lower travel limits.
- Motor making unusual noises:
- Obstructions: Inspect for anything caught in the blind mechanism.
- Mounting: Ensure the motor is securely mounted and not vibrating against its housing.
If the problem persists after attempting these solutions, contact customer support or a qualified technician.
7. User Tips
- For optimal performance, ensure the blind tube is clean and free of debris before inserting the motor.
- When setting limits, make small adjustments to achieve precise positioning.
- Consider using a surge protector for the power supply to protect the motor from electrical fluctuations.
- If integrating with a smart home system, ensure your RS485 controller is compatible with Dooya protocols.
8. Warranty and Support
For warranty information, please refer to the terms and conditions provided at the time of purchase. Keep your proof of purchase for warranty claims.
For technical support or further assistance, please contact your retailer or the manufacturer's authorized service center.
