1. Introduction
The Huawei H122-373 5G CPE Pro 2 is a high-performance wireless router designed to provide ultra-fast 5G and Wi-Fi 6 connectivity. Featuring the Balong 5000 CPU, it offers downlink speeds up to 3.6 Gbps, making it ideal for homes and small offices requiring robust and high-speed internet access. This manual provides essential information for setting up, operating, and maintaining your device.
2. Product Overview
The Huawei 5G CPE Pro 2 is a compact and elegantly designed device, providing seamless integration into any environment.
2.1 Interfaces and Indicators
The device features essential ports for connectivity and LED indicators for status monitoring.
- WAN/LAN GE Port: One Gigabit Ethernet port for connecting to a wired network or another router.
- LAN GE Port: One Gigabit Ethernet port for connecting wired devices.
- Power Adapter Port: For connecting the power supply.
- SIM Card Slot: Supports Nano-SIM cards for 5G/4G mobile network access.
- LED Indicators: Status lights on the front panel indicate power, network signal strength, and Wi-Fi status.
3. Package Contents
Ensure all items are present in the package:
- Huawei 5G CPE Pro 2 (H122-373) Unit: 1
- Power Adapter: 1
- Ethernet Cable: 1
4. Specifications
Detailed technical specifications for the Huawei H122-373 5G CPE Pro 2.
| Feature | Description |
|---|---|
| Dimensions | 90 mm x 96.6 mm x 178 mm |
| Interfaces | 1 WAN/LAN GE port, 1 LAN GE port, 1 power adapter port, 1 SIM card slot (Nano-SIM) |
| Communication Standard | 3GPP Release 15 |
| Applicable Network | 5G/4G |
| Network Mode | NSA/SA |
| 5G Transmission Rate | 3.6 Gbps/250 Mbps (Theoretical value; actual rate depends on operator) |
| 4G Transmission Rate | 1.6 Gbps/150 Mbps (Theoretical value; actual rate depends on operator) |
| 5G/4G Antenna Type | Built-in 5G/4G primary and secondary antennas |
| Supported 5G Bands | n1/3/5/7/28/38/40(2300–2390 MHz)/41/77/78/79/80/84 |
| Supported LTE Bands | B1/3/5/7/8/20/28/32/34/38/39/40(2300–2390 MHz)/41/42/43 |
| Wireless Standard | Wi-Fi 6, compatible with 802.11ac/n/g/b/a |
| Wireless Transmission Rate | DBDC 2976 Mbps (5 GHz 2402 Mbps, 2.4 GHz 574 Mbps theoretical values) |
| Wireless Frequency Band | 2.4 GHz & 5 GHz |
| Wireless Antenna Type | Built-in dual-band Wi-Fi antennas |
| Ethernet Transmission Rate | 10/100/1000Mbps |
| Certification | CE |
5. Setup Guide
Follow these steps for initial setup of your 5G CPE Pro 2 router:
- Insert SIM Card: Locate the Nano-SIM card slot at the bottom of the device. Insert your Nano-SIM card into the slot with the gold contacts facing down and the notched corner aligned correctly. Push until it clicks into place.
- Connect Power: Connect the power adapter to the router's power port and then plug it into a power outlet. The router will automatically power on.
- Power On: Wait for the router to boot up. The LED indicators on the front panel will light up. The network indicator should turn solid blue or green, indicating a successful connection to the 5G/4G network.
- (Optional) Connect Ethernet: If you wish to connect a wired device (e.g., a computer or another router), use an Ethernet cable to connect it to one of the LAN GE ports on the back of the router.
6. Operating Instructions
Once set up, you can connect to and manage your router:
- Connect to Wi-Fi:
- On your device (phone, laptop), search for available Wi-Fi networks.
- Select the Wi-Fi network name (SSID) printed on the label at the bottom of your router.
- Enter the Wi-Fi password (Key) also found on the router's label.
- Access Web Management Interface (WebUI):
- Open a web browser on a device connected to the router's Wi-Fi or LAN.
- Enter the default IP address (usually
192.168.8.1or192.168.3.1) into the address bar and press Enter. - Log in using the default username and password (usually
adminfor both, or as specified on the router label). - From the WebUI, you can configure network settings, change Wi-Fi name/password, monitor data usage, and manage connected devices.
- Use HUAWEI AI Life APP:
- Download the HUAWEI AI Life APP (for Android) or HUAWEI Smart Home APP (for iOS) from your device's app store.
- Open the app and follow the on-screen instructions to add and manage your router. The app provides convenient control over your network, including parental controls, guest Wi-Fi, and network optimization.
7. Software Functions
The Huawei 5G CPE Pro 2 offers a range of advanced software features:
- Mobile network (5G/4G) access
- Ethernet access
- 5 GHz preferred Wi-Fi band
- SMS service
- Firewall protection
- PIN protection
- MAC address filtering
- Wi-Fi encryption authentication
- VPN tunnel/VPN penetration
- IPv4 and IPv6/IPv4 dual stack support
- Multi-APN support
- WebUI for advanced configuration
- HOTA (Huawei Over-The-Air) updates for firmware
8. Maintenance
To ensure optimal performance and longevity of your router:
- Placement: Place the router in an open area, away from obstructions, large metal objects, and other electronic devices that may cause interference.
- Ventilation: Ensure the router has adequate ventilation. Do not cover its ventilation holes.
- Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid cleaners or aerosols.
- Firmware Updates: Regularly check for and install firmware updates via the WebUI or HUAWEI AI Life APP to benefit from improved performance and security.
- Restart: If you experience network issues, try restarting the router by unplugging the power adapter, waiting 10 seconds, and plugging it back in.
9. Troubleshooting
Common issues and their solutions:
- No Internet Connection:
- Check if the SIM card is correctly inserted and activated with a data plan.
- Verify the network indicator LED is solid blue/green. If not, try repositioning the router for better signal.
- Restart the router.
- Check APN settings in the WebUI or app; ensure they match your mobile operator's settings.
- Slow Wi-Fi Speed:
- Ensure your device supports Wi-Fi 6 for optimal performance.
- Move closer to the router to improve signal strength.
- Check for interference from other electronic devices.
- Limit the number of connected devices or bandwidth-intensive activities.
- Consider using the 5 GHz Wi-Fi band for faster speeds, especially in crowded areas.
- Cannot Access WebUI:
- Ensure your device is connected to the router's network.
- Verify you are entering the correct IP address (e.g.,
192.168.8.1). - Clear your browser's cache or try a different browser.
- If you forgot the login password, you may need to perform a factory reset (refer to the device's physical reset button instructions, usually a small pinhole button).
10. User Tips
- Optimal Placement: For the best 5G/4G signal and Wi-Fi coverage, place your router in a central location in your home or office, away from walls and large obstacles.
- Secure Your Network: Always change the default Wi-Fi name (SSID) and password to a strong, unique combination to protect your network from unauthorized access.
- Utilize Dual-Band Wi-Fi: For devices that support it, connect to the 5 GHz Wi-Fi band for faster speeds and less interference, especially for activities like streaming and gaming. Use the 2.4 GHz band for devices further away or those that don't require high bandwidth.
11. Warranty and Support
For warranty information and technical support, please refer to the warranty card included with your product or visit the official Huawei support website. Keep your proof of purchase for warranty claims.
