RETEVIS C9025A

Retevis EAM002 Acoustic Tube Earpiece Instruction Manual

Model: C9025A

1. Introduction

This instruction manual provides comprehensive information for the proper setup, operation, and maintenance of your Retevis EAM002 Acoustic Tube Earpiece. This 2-pin PTT (Push-to-Talk) microphone headset is designed to offer clear and private communication for users of compatible Motorola and HYT two-way radios. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

The Retevis EAM002 is suitable for a variety of professional environments requiring discreet and clear communication.

Applicable scenes for the earpiece: security, police, restaurant, supermarket, warehouse, bar, concert, competitions
Figure 1: Applicable scenes for the Retevis EAM002 Earpiece.

2. Package Contents

Upon opening the package, please verify that all items listed below are present and in good condition:

  • 1x Retevis 2Pin PTT Mic Covert Acoustic Tube Earpiece Headset
Retevis EAM002 Earpiece components with cable lengths
Figure 2: Overview of the Retevis EAM002 Earpiece with cable length indications (90cm and 50cm).

3. Product Features

  • Great Sound Quality: The remote microphone is highly sensitive, ensuring clear sound pickup and superior audio clarity for effective communication.
    Close-up of PTT unit showing microphone and PTT button
    Figure 3: Remote microphone and PTT button for clear communication.
  • Transparent Acoustic Tube: Features soft earplugs for comfortable wear and enables private conversations. The transparent tube design also helps protect against radio electromagnetic wave radiation.
    Transparent acoustic tube with soft earplug and illustration of in-ear use
    Figure 4: Transparent acoustic tube for discreet and private listening.
  • Double Metal Clips: Equipped with two metal clips, allowing you to securely fix the PTT button and the acoustic tube to your clothing (e.g., collar) for hands-free operation and optimal microphone positioning.
    Double metal clips on PTT and acoustic tube, showing how to clip
    Figure 5: Double metal clips for secure and convenient attachment.
  • Soft and Durable Cable: Constructed with a strong and flexible PU wire, featuring triple reinforced protection for long-term durability and reliable performance.
    Diagram of soft and durable cable with triple reinforced protection
    Figure 6: Durable cable construction with triple reinforced protection.
  • Optimal Cable Length: The cable from the plug to the PTT is approximately 100cm (39.4 inches), and from the PTT to the acoustic tube is approximately 60cm (23.6 inches). The acoustic tube can be extended up to 50cm (19.7 inches), providing sufficient length for comfortable use by individuals of average size and height.
    Diagram showing cable lengths and how the earpiece fits a user
    Figure 7: Cable lengths and typical wearing position.

4. Setup and Installation

  1. Connect the Earpiece: Insert the 2-pin plug of the earpiece firmly into the corresponding audio jack on your compatible walkie-talkie. Ensure a secure connection.
  2. Position the PTT Unit: Use the metal clip on the PTT unit to attach it to a convenient location on your clothing, such as your lapel or collar. This allows for easy access to the Push-to-Talk button.
  3. Wear the Acoustic Tube Earpiece: Gently insert the soft earplug of the transparent acoustic tube into your ear. Adjust for a comfortable and secure fit.
  4. Adjust Microphone Position: Use the second metal clip on the acoustic tube cable to position the microphone close to your mouth for optimal voice transmission.

5. Operating Instructions

  1. To Transmit: Press and hold the PTT (Push-to-Talk) button located on the remote microphone unit. Speak clearly into the microphone.
  2. To Receive: Release the PTT button. Audio will be heard through the acoustic tube earpiece.
  3. Volume Adjustment: Adjust the volume directly on your walkie-talkie unit to a comfortable listening level.
  4. Private Communication: The acoustic tube design ensures that your conversations remain private, making it ideal for security, retail, and event management environments.

6. Compatibility

The Retevis EAM002 Earpiece is designed for walkie-talkies with a 2-pin M plug configuration. Please refer to the plug dimensions and the compatibility table below to ensure your radio is supported.

Diagram showing compatibility with Motorola 2 pin M plug, and incompatibility with Kenwood 2 pin K plug and Midland 2 pin plug
Figure 8: Plug compatibility overview. The EAM002 is compatible with Motorola 2-pin M plugs.
Motorola 2-pin M plug dimensions: 12mm, 5mm, 8mm, 15mm
Figure 9: Dimensions of the Motorola 2-pin M plug (unit: mm).

Compatible Models:

CategoryModels
Earpiece TypeCovert Acoustic Tube Earphone For Motorola
Compatible for MotorolaGP Series: GP2000, GP2100, GP300, GP 308, GP68, GP88, GP88S
CP Series: CP88, CP100, CP150, CP200
SP Series: SP10, SP21, SP50
CT Series: CT150, CT250, CT450, CT450LS
PRO Series: PRO1150, PRO2150, PRO3150
P Series: P040, P080, P100, P110, P1225, 1225LS, 2000
XTN Series: XTN446, XTN500, XTN600
XTN XV Series: XV1100, XV2100, XV2600
XTN XU Series: XU1100, XU2100, XU2600
CLS Series: CLS1110, CLS1410, CLS1413, CLS1450, CLS1450C
Spirit M Series: MV11, MV11CV, MV12, MV12CV, MV21C, MV21CV, MV22, MV22CV, MU11, MU11C, MU11CV, MU12, MU12C, MU12CV, MU21C, MU21CV, MU22CVS, MU24CV, MU24CVS, MU24CVST
for Motorola Spirit Series: SV10, SV11, SV11D, SV21, SV12, SV22, SV22C, SU210, SU22, SU22C, SU220
Other Series: GTI, GTX, LTS2000, VL50, VL130, PMR446, ECP100, PR400
Compatible for HYTTC-500, TC-600, TC-700, TC-610, TC-620, TC-2110, TC-1600, TC-510

Notice: If your walkie-talkie type is not in the list above, please contact Retevis support with your model number for assistance in finding a suitable accessory.

7. Specifications

Model NumberC9025A
Item TypeEarphone
Brand NameRETEVIS
Material QualityPU wire
ColorBlack
Cable Length (Plug to PTT)Approx. 100 cm (39.4 inches)
Cable Length (PTT to Acoustic Tube)Approx. 60 cm (23.6 inches)
Acoustic Tube LengthExtendable to 50 cm (19.7 inches)
Two-pin Standard Diameter (Ear)2.5mm stereo (top pin)
Two-pin Standard Diameter (Mic)3.5mm stereo (bottom pin)
Space of Two-pin5mm (0.2 inches)
Weight34g (0.075 lb)
Package Dimensions (L x W x H)10 cm x 5 cm x 5 cm
Package Weight0.055 kg

8. Maintenance

  • Cleaning: Regularly clean the soft earplugs with a mild disinfectant wipe to maintain hygiene. Ensure the earplug is completely dry before re-inserting into your ear.
  • Storage: Store the earpiece in a dry, cool place away from direct sunlight and extreme temperatures. Avoid tangling the cables.
  • Cable Care: Do not pull excessively on the cables or the plug, as this can cause internal damage. Handle the earpiece gently when connecting or disconnecting.
  • Inspection: Periodically inspect the cables, plugs, and acoustic tube for any signs of wear or damage. Replace the unit if any damage is observed to ensure optimal performance and safety.

9. Troubleshooting

ProblemPossible CauseSolution
No sound from earpiece
  • Earpiece not fully plugged in.
  • Walkie-talkie volume too low.
  • Earpiece cable damaged.
  • Ensure the 2-pin plug is securely inserted.
  • Increase the volume on your walkie-talkie.
  • Inspect the cable for visible damage; replace if necessary.
Poor sound quality / Static
  • Loose connection.
  • Microphone not positioned correctly.
  • Interference.
  • Re-seat the 2-pin plug.
  • Adjust the microphone closer to your mouth.
  • Move away from potential sources of electromagnetic interference.
PTT button not working
  • PTT unit damaged.
  • Connection issue.
  • Ensure the plug is fully inserted.
  • If the issue persists, the PTT unit may be faulty and require replacement.

10. User Tips

  • For optimal hygiene and clear audio, regularly clean the acoustic tube and earplug.
  • Experiment with the placement of the PTT unit and microphone clips to find the most comfortable and accessible position for your specific use case.
  • When not in use, coil the cable neatly to prevent tangles and extend the lifespan of the earpiece.
  • The transparent acoustic tube is designed for discretion; ensure it is properly routed under clothing for a professional appearance.

11. Warranty and Support

RETEVIS stands by the quality of its products. The EAM002 Acoustic Tube Earpiece comes with a Lifetime Warranty from the RETEVIS Official Store, including free replacement for a year (shipping costs paid by the buyer).

For any questions, compatibility concerns not listed in this manual, or support needs, please contact RETEVIS customer service. All inquiries are typically answered within 24 hours.

Contact Information: Please refer to the seller's contact details on the platform where the product was purchased.

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