Introduction
This manual provides essential information for the installation, operation, and maintenance of your Ideal Standard Twist W3708AA Dual Flush Plate. This product is designed to activate the flushing mechanism of a concealed cistern, compatible with both hanging and floor-mounted toilets. Please read these instructions carefully before installation and retain them for future reference.
Setup and Installation
The Ideal Standard Twist W3708AA flush plate is designed for 'in the capital wall' mounting, meaning it integrates seamlessly into your bathroom wall. Professional installation is highly recommended to ensure correct functionality and compliance with plumbing standards.
Key Installation Considerations:
- This flush plate is intended for installation with a tank drain on valve system. Ensure your concealed cistern is compatible.
- Accurate measurements for the wall recess are crucial. Refer to the provided dimension diagram for precise requirements.
- Ensure all connections to the cistern mechanism are secure and watertight.
- The flush plate should be installed flush with the finished wall surface.
Operating Instructions
Your Ideal Standard Twist W3708AA flush plate features a dual-mode water drain system, offering two flush volumes for water conservation.
To Operate:
- Partial Flush: Press the smaller of the two buttons for a reduced water flush, suitable for liquid waste.
- Full Flush: Press the larger button for a full water flush, suitable for solid waste.
Ensure the button is pressed firmly and released to allow the flushing mechanism to complete its cycle.
Maintenance
Regular cleaning will help maintain the appearance and functionality of your flush plate.
Cleaning the Chrome Finish:
- Use a soft, damp cloth and a mild, non-abrasive cleaning solution (e.g., diluted dish soap).
- Wipe the surface gently to remove dirt and water spots.
- Rinse thoroughly with clean water and dry immediately with a soft, dry cloth to prevent water marks.
- DO NOT use abrasive cleaners, scouring pads, or harsh chemicals (e.g., bleach, ammonia-based cleaners) as these can damage the chrome finish.
Cleaning Plastic Components:
- For any visible plastic parts, use the same mild cleaning solution and soft cloth.
- Avoid excessive force when cleaning around the buttons to prevent damage to the internal mechanism.
Troubleshooting
If you encounter issues with your flush plate, consider the following common problems and solutions:
Buttons Sticking or Not Returning:
- Check for Debris: Ensure no foreign objects or excessive cleaning product residue are causing the buttons to stick.
- Installation Alignment: Improper installation or wall alignment can cause buttons to bind. If recently installed, verify alignment.
- Internal Mechanism: If the issue persists, the internal mechanism may require inspection. Professional assistance is recommended.
No Flush or Weak Flush:
- Water Supply: Confirm that the water supply to the cistern is open and adequate.
- Cistern Mechanism: The flush plate activates the cistern. If there's no flush, the issue is likely with the cistern's internal components (e.g., fill valve, flush valve). This typically requires access to the cistern and professional plumbing service.
Leaking:
- Leaks are almost always related to the cistern or its connections, not the flush plate itself.
- Immediately shut off the water supply to the toilet and contact a qualified plumber.
Specifications
| Feature | Detail |
|---|---|
| Collection | Twist |
| Product Type | Toilet Push Button (Key) |
| Appointment | For hanging toilet, for floor toilet |
| Water Drain Mode | Dual mode |
| Material (Visible) | Other (Chrome finish) |
| Tank Material (Internal) | Plastic |
| Color | Chrome |
| Mount Type | In the capital Wall |
| Width | 23 cm (230 mm) |
| Height | 17 cm (170 mm) |
| Depth | 3.35 cm (33.5 mm) |
| Weight | 1 kg |
| Country of Origin Brand | Belgium |
| Supply Composition | Key, instruction, warranty card |
Warranty and Support
Your Ideal Standard Twist W3708AA Dual Flush Plate comes with a 60-month warranty from the date of purchase. This warranty covers manufacturing defects under normal use and service.
To Claim Warranty or Seek Support:
- Retain your proof of purchase and the warranty card included in the supply composition.
- Contact the retailer or the manufacturer's customer service for assistance. Provide them with your model number (W3708AA) and a detailed description of the issue.
- Do not attempt to repair the product yourself, as this may void the warranty.
User Tips
While no specific user tips were available from reviews or Q&A, here are some general recommendations to enhance your experience:
- Regular Cleaning: Adhere to the maintenance guidelines to keep the chrome finish sparkling and prevent mineral buildup around the buttons.
- Gentle Operation: Press the flush buttons with moderate force; excessive pressure is unnecessary and could potentially stress the mechanism over time.
- Professional Installation: For optimal performance and longevity, ensure the flush plate is installed by a qualified professional.
