MOES Tuya Smart ZigBee Human Presence Detector Instruction Manual

1. Introduction

The MOES Tuya Smart ZigBee Human Presence Detector is an advanced sensor designed for smart home automation. It utilizes mmWave radar technology to accurately detect human presence, including static states like sleeping, micro-motion, and general movement within a specified area. This 2-in-1 device also features a photometric sensor to monitor light intensity, enabling intelligent linkage with other smart devices such as lights for automatic control based on ambient brightness. It operates on the ZigBee protocol, requiring a Tuya ZigBee hub for full functionality and integration into your smart home ecosystem.

This sensor provides robust detection capabilities for various IoT applications, including smart homes, hotels, offices, elevators, and security monitoring, by outputting sensing results wirelessly or via wired connections.

2. Package Contents

Please check the package for the following items:

• Human Presence Sensor x1
• User Manual x1

3. Specifications

4. Installation

The sensor is designed for ceiling installation. Follow these steps for proper installation:

1. Select Installation Position: Choose a suitable location on the ceiling that allows the sensor to effectively cover the desired detection area. Consider the range and shape of the area to be monitored.
2. Prepare Ceiling Opening: The sensor panel has a diameter of 93mm, and the rear rectangular part measures 65x70mm. A circular hole with a diameter of 80mm should be opened in the ceiling for installation.
3. Wire Connection: Carefully clamp the power and signal wires onto the equipment. Ensure gentle handling to avoid damaging the wires. The video below demonstrates connecting the power adapter's wires (red and black) to the sensor's '+ 12V' and '-' terminals, respectively, and tightening the screws to secure them.
4. Secure the Device: Clip the equipment into the prepared ceiling hole until it is securely in place.

Wiring and Setup Demonstration Video

5. App Setup and Pairing

To utilize the smart features of your sensor, you need to connect it to the MOES App. A Tuya ZigBee gateway is required for ZigBee devices.

5.1. Download and Register the MOES App

1. Download the "MOES" App from your device's App Store (iOS) or Google Play Store (Android).
2. Open the App and either register for a new account using your phone number or log in if you already have a MOES account.

5.2. Adding a ZigBee Device (Hub Required)

This device requires a ZigBee gateway (hub) to function. Ensure your gateway is already added to the MOES App.

1. Power on the Human Presence Sensor.
2. Press and hold the reset button on the sensor until the blue indicator light flashes quickly. This indicates the sensor is in network configuration state.
3. Ensure the sensor is within the effective signal range of your ZigBee gateway.
4. Open the MOES App, navigate to your ZigBee gateway interface, and tap "Add subdevice".
5. Confirm that the LED is blinking as prompted in the app.
6. If network configuration fails, repeat step 2 and 4.
7. Wait 10-120 seconds for the device to be successfully added. You can then edit the device name and proceed to the device page.

5.3. Adding a WiFi Device (If applicable)

(Note: While the primary model is ZigBee, some variants may support direct WiFi. If your model is WiFi-only, follow these steps. Otherwise, use the ZigBee instructions above.)

1. Ensure your phone is connected to Wi-Fi and Bluetooth.
2. Power on the device. Long press the button until the blue indicator light flashes quickly, indicating the sensor is in network configuration state.
3. Open the MOES App. A prompt page should automatically appear on the screen. Tap "Add" and select the device you want to add, then tap "+".
4. Enter your Wi-Fi password and tap "Next". Wait for the connection to complete.
5. Once the device is successfully added, you can edit its name and click "Done" to enter the device page.

6. Operating Instructions

The MOES Human Presence Sensor offers several adjustable parameters to optimize its performance for your specific environment and needs. These settings are typically configured within the MOES App.

6.1. Detection Distance

• The sensor has a detection range of 0 to 9 meters, with a default setting of 7 meters.
• You can adjust the minimum and maximum detection range in the app (e.g., 0.00m to 9.5m).
• Recommendation: If the installation height is low or the area is narrow, consider reducing the detection distance to avoid unnecessary interference from reflections or objects outside the intended monitoring zone.

6.2. Sensitivity

• Sensitivity can be set from 0 (lowest) to 9 (highest), with a default of 7.
• Lower Sensitivity: Requires greater micro-motion or breathing amplitude, and closer proximity for detection. This can reduce false alarms in busy environments.
• Higher Sensitivity: Can detect weaker movements but may be more prone to false alarms from minor environmental interferences.

6.3. Delay Time

There are two delay time parameters:

• Target Detection Confirmation Time: Configures the time (0-0.5s) after a target is detected before reporting "presence". A larger value reduces false alarms but increases reporting time.
• Target Disappearance Delay Time: Configures the time (20s-25min) after a target disappears before reporting "absence". A larger value reduces false alarms due to accidental brief disappearances (e.g., respiratory pause). It is recommended not to set this below 15 seconds.

6.4. Hold Time

• The "Hold time" setting (0-1500s) is available in the app for more accurate monitoring. This parameter helps maintain the 'presence' status for a set duration even if minor movements cease, preventing rapid toggling of status.

6.5. Illuminance Monitor

• The sensor includes a photometric function that monitors real-time luminance (0-2000Lux).
• This allows for smart scene linkage, such as automatically turning lights ON/OFF based on changes in ambient brightness, helping to protect eyes and save energy.

6.6. Family Access

• The MOES App allows you to share control of the ZigBee Human Presence Sensor with family members, enabling multiple users to manage the device.

7. User Tips

• Understanding Detection: Unlike traditional PIR motion sensors, this mmWave radar sensor can detect even subtle movements like breathing, making it highly effective for detecting static presence (e.g., someone sleeping or reading quietly).
• Optimizing for False Alarms: If you experience false detections (detecting presence when no one is there), try shortening the detection distance and adjusting sensitivity. Look for environmental interferences like reflective surfaces or objects that might cause radar reflections.
• Addressing Missed Detections: Ensure individuals are within the effective detection area. For static presence, body parts with micro-movements (like breathing) should be inclined towards or facing the sensor.
• Delay Time Settings: To prevent missed reports due to brief pauses in movement (e.g., holding breath), set the "target disappearance delay time" to at least 15 seconds.
• Installation Height Considerations: In areas with low or narrow installation heights (e.g., bathrooms, washing rooms, kitchens), it's advisable to set the detection distance smaller than the installation height and fine-tune sensitivity to prevent unwanted detections.

8. Troubleshooting

8.1. Common Problems and Solutions

• Detecting presence when no one is there (False Alarms):
  • Action: Reduce the detection distance in the app.
  • Action: Adjust sensitivity to a lower setting (e.g., from 7 to 5 or lower).
  • Action: Investigate the environment for potential interferences such as strong reflections, moving objects (curtains, pets), or vibrations. Limit the farthest detection distance and consider adjusting the installation method if possible.
• Cannot detect when human is present (Missed Detections):
  • Action: Ensure individuals are within the effective detection area.
  • Action: For static presence, body parts with micro-movements (like breathing) should be inclined towards or facing the sensor.
  • Action: Increase the "target disappearance delay time" (recommended not to be less than 15 seconds) to prevent missing reports due to accidental respiratory pauses or brief cessations of movement.
  • Action: In areas with low and narrow installation heights (e.g., bathrooms, washing rooms, kitchens), ensure the detection distance is set appropriately (smaller than installation height) and adjust sensitivity.
• Device not pairing with App:
  • Action: Ensure your ZigBee gateway is powered on and successfully added to the MOES App.
  • Action: Confirm the sensor is in pairing mode (blue indicator light flashing quickly). If not, long-press the reset button.
  • Action: Make sure the sensor is within close proximity and effective signal coverage of the ZigBee gateway.
  • Action: For WiFi models, ensure your phone is connected to a 2.4GHz Wi-Fi network.

9. Maintenance

The MOES Human Presence Sensor requires minimal maintenance.

• Cleaning: Periodically wipe the sensor's surface with a soft, dry cloth to remove dust. Do not use abrasive cleaners or solvents.
• Firmware Updates: Check the MOES App regularly for any available firmware updates to ensure optimal performance and access to new features.

10. Warranty and Support

Your MOES Human Presence Sensor is covered by a 24-month manufacturer's warranty, effective from the date of purchase by a retail customer.

10.1. Warranty Claims

To exercise your warranty rights, you must present the warranty card and proof of purchase (e.g., VAT invoice, financial receipt) confirming the actual date of purchase. If product quality issues arise within 24 months of receipt, please prepare the product and its original packaging and contact the place of purchase for after-sales service.

The warranty does not cover mechanical damage caused by user fault, damage from improper use, or defects due to natural wear and tear. Any unauthorized repairs or use of non-original parts will void the warranty.

10.2. Contact Information

For technical support or warranty inquiries, please contact:

For the complete warranty terms and conditions, please refer to the full user manual PDF available at: User Manual (PDF)

11. Compliance and Recycling

11.1. CE Declaration of Conformity

This ZSS-QY-HP/WSS-QY-HP device complies with the relevant regulations and directives of the European Economic Area (EEA): 2014/53/EU (RED), 2014/35/EU (LVD), 2011/65/EU (RoHS), 2014/30/EU (EMC). The full text of the CE Declaration of Conformity is available at:

• https://www.moestech.com/blogs/news/zss-qy-hp
• https://www.moestech.com/blogs/news/wss-qy-hp

11.2. Recycling Information (WEEE Directive)

All products marked with the symbol for separate collection of waste electrical and electronic equipment (WEEE Directive 2012/19/EU) must be disposed of separately from unsorted municipal waste. To protect your health and the environment, this equipment must be disposed of at designated collection points for electrical and electronic equipment designated by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences for the environment and human health. To find out where these collection points are and how they work, contact the installer or your local authority.

11.3. Hazardous Substances Table

This table complies with SJ/T 11364 regarding toxic or hazardous substances or elements in the product:

Legend:

• O: Indicates that the toxic or hazardous substance amount contained in all homogeneous materials of a component does not exceed that stipulated in GB/T 26572.
• X: Means that the content of the toxic and hazardous substance in at least one of the homogeneous materials of the part exceeds the limit requirements stipulated in the GB/T26572 standard. Since there is no alternative at the moment, it complies with the EU RoHS standards.