1. Introduction
The UGOOS X5M PRO is a high-performance Android TV Box designed to transform your television into a smart entertainment hub. Running on Android 14 and powered by the Amlogic S905X5M Quad-core ARM Cortex-A55 processor, it offers seamless streaming, gaming, and application usage. With 4GB LPDDR4 RAM and 32GB eMMC storage, along with support for AI-SR, 4K HDR, WiFi 6, Bluetooth 5.4, and a 1000M LAN port, the X5M PRO delivers a robust and feature-rich media experience.
UGOOS X5M PRO TV Box with included Bluetooth Voice Remote, highlighting key features like Android 14, 4K HDR, WiFi 6, and BT 5.4.
2. Package Contents
Please check the box for the following items:
- 1 x UGOOS X5M PRO Box
- 1 x Bluetooth Voice Remote Control
- 1 x Power Adapter (USB Type-C)
- 1 x HD Cable
- 1 x User Manual
- 1 x Giftbox (Packaging)
Image showing the UGOOS X5M PRO TV Box and its accessories.
3. Specifications
Hardware Specifications
| Feature | Description |
|---|---|
| Operation System | Android 14 |
| Language | Chinese, English, Multi-Language support |
| CPU | Amlogic S905X5M Quad core ARM Cortex-A55 |
| GPU | ARM G310 V2 |
| SDRAM | LPDDR4 4GB |
| Flash | 32GB eMMC |
| Network | 2.4G/5G 802.11a/b/g/n/ac/ax 2T2R (WiFi 6) |
| Bluetooth | BT5.4 |
| Extended Storage | SD Card, up to 512GB (SD2.X, SD3.X, SD4.X, eMMC ver5.0) |
| CEC | Support |
| RTC | Support |
| Power Supply | DC 5V/2.5A (Type-C) |
| HDR | Support |
Interface
| Port | Description |
|---|---|
| HD Output | HD (1.4 and 2.1b) to support maximum 4K@60fps output (HDCP2.2) |
| USB Port | 1*USB 2.0 OTG + 1*USB 2.0 host |
| Data Output | 1*SPDIF |
| LED Work Light | Support |
| Network | 1*RJ45 1000M (Gigabit network) |
| Power Supply | 1*Type-C |
| TF Card | 1*TF Card Slot |
Rear view of the UGOOS X5M PRO TV Box, illustrating the USB Type-C power input and the 1 Gigabit LAN port.
Media Parameters
| Feature | Description |
|---|---|
| Audio Container | MP3, AAC, WMA, RM, FLAC |
| Audio Out | Supports MP3, AAC, WMA, RM, FLAC, Ogg and programmable 7.1/5.1. Built-in SPDIF/IEC958 output and PCM input/output. Built-in stereo audio DAC. |
| Video CODEC | AV1 MP-10@L5.1 up to 4Kx2K@60fps, VP9 Profile-2 up to 4Kx2K@60fps, H.265 HEVC MP-10@L5.1 up to 4Kx2K@60fps, AVS2-P2 Profile up to 4Kx2K@60fps, H.264 AVC HP@L5.1 up to 4Kx2K@30fps, MPEG-4 ASP@L5 up to 1080P@60fps (ISO-14496), WMV/VC-1 SP/MP/AP up to 1080P@60fps, AVS-P16(AVS+) /AVS-P2 JiZhun Profile up to 1080P@60fps, MPEG-2 MP/HL up to 1080P@60fps (ISO-13818), MPEG-1 MP/HL up to 1080P@60fps (ISO-11172). Multiple language and multiple format sub-title video support. MJPEG and JPEG unlimited pixel resolution decoding (ISO/IEC-10918). Supports JPEG thumbnail, scaling, rotation and transition effects. |
| Software Extension | Support Google Play & APK install |
| DLNA, Miracast Protocol | Support DLNA, Miracast Protocol |
| Remote Control | Remote controller included |
| IM Software | Support Skype/QQ/MSN/GTALK (Depends on APK) |
| Office Software | WORD/EXCEL/PDF (Depends on APK install) |
Other Parameters
| Feature | Description |
|---|---|
| Operation Temperature | 0~60℃ |
| Storage Temperature | -10~60℃ |
| Humidity Environment | 5%-90% (No condensation) |
| Certification | CCC, CE, FCC, Wi-Fi |
4. Setup Guide
Connect to Power: Plug the included USB Type-C power adapter into the 'DC 5V' port on the TV Box and then into a power outlet.
Connect to TV: Use the provided HD cable to connect the 'HD Output' port on the TV Box to an available HDMI input on your television.
Network Connection (Choose One):
- Wired Connection: Connect an Ethernet cable from your router to the 'RJ45 1000M' port on the TV Box.
- Wireless Connection: The device supports WiFi 6 (2.4G/5G). After powering on, navigate to the network settings to connect to your home Wi-Fi network.
Power On: The device should power on automatically or can be turned on using the power button on the remote control.
Remote Control Pairing: The Bluetooth remote control is a standard accessory. It should pair automatically. If not, refer to the remote control section for manual pairing instructions.
5. Operating Instructions
5.1 Remote Control
The UGOOS X5M PRO comes with a Bluetooth Voice Remote Control. This remote features:
- Airmouse Function: Allows you to control a cursor on the screen by moving the remote in the air.
- Voice Search: Use voice commands for easier navigation and content search.
- IR Learning Buttons: Customizable buttons that can learn functions from other infrared remotes.
Detailed view of the Bluetooth remote control highlighting its key features.
5.2 Network Connection
The device supports both wired and wireless network connections. For optimal performance, especially for 4K streaming, a wired 1000M Ethernet connection is recommended. The WiFi 6 (2T2R) provides high-speed wireless connectivity.
Comparison of Bluetooth data transfer speeds, showing BT 5.4 is up to 2 times faster than BT 4.2.
5.3 Display and Audio Settings
Access the system settings to adjust display parameters such as resolution, color, position, and orientation. You can also configure advanced audio settings, including support for Dolby Digital, Dolby Digital Plus, DTS, and DTS-HD, to ensure the exact sound format you need.
Screenshot illustrating the Extended Screen & Audio Settings menu.
5.4 Controls Manager
The UGOOS TV Box features a Controls Manager that allows you to customize your control abilities. You can configure single, double, and triple press actions for buttons, and adjust mouse settings like pointer speed and touch input behavior.
Screenshot of the Controls Manager, demonstrating options for button customization and mouse settings.
5.5 OTA (Over-The-Air) Updates
The X5M PRO supports firmware wireless upgrade function (OTA). When a new update is available, your device will notify you and install it automatically, ensuring you always have the latest features and improvements.
Illustration depicting the automatic OTA update process.
5.6 File Sharing (Samba, NFS & CIFS Clients)
The X5M PRO can function as a file server, allowing you to easily share files within your local network using Samba, NFS, and CIFS clients. This feature can be configured through the Ugoos Settings.
Illustration showing how the X5M PRO can be used for file sharing within a local network.
5.7 HD CEC Extended Control
The device supports HD CEC (Consumer Electronics Control), allowing you to control multiple CEC-enabled devices (like your TV) with a single remote. This includes actions like turning devices on/off and controlling volume.
Screenshot of the HD CEC settings interface.
5.8 Superuser Function
The Superuser function provides the ability to grant extra options to needed applications. WARNING: By enabling superuser, you may lose your warranty. A reboot is required after enabling.
Screenshot of the Superuser function interface, including a warning about warranty.
5.9 Ugoos Remote Server
The Ugoos Remote Server allows you to control your TV Box using an Android smartphone. This feature can be accessed and configured through the device settings, often involving scanning a QR code for connection.
Screenshot showing the Ugoos Remote Server interface with a QR code for smartphone control.
6. Troubleshooting
- Slow WiFi Speed: Wireless speeds (2.4G usually 10-30 Mbps, 5G usually 100-300 Mbps) can vary. Ensure your WiFi router is placed near the TV Box for optimal signal strength. Note that TV box WiFi chip performance may differ from smartphones or other devices due to cost and design.
- Less Available Memory Than Stated: The operating system and pre-installed applications occupy a portion of the internal storage (eMMC) and RAM, resulting in less available memory for user applications and data than the total advertised capacity.
- Application Compatibility Issues: Not all applications are guaranteed to install or function correctly on every Android TV Box, even those with Google certification. Compatibility depends on the TV box's firmware and the specific version of the application provided by its developer.
7. User Tips
- For the best WiFi performance, position your wireless router as close as possible to the TV Box.
- Be aware that the actual usable storage and RAM will be less than the advertised specifications due to the operating system and pre-installed software.
- If an application does not install or run as expected, check for alternative versions or contact the app developer for compatibility information with Android TV Box devices.
8. Maintenance
- Cleaning: Use a soft, dry cloth to clean the device. Avoid using liquid cleaners or abrasive materials.
- Ventilation: Ensure the TV Box is placed in a well-ventilated area to prevent overheating. Do not cover ventilation openings.
- Temperature and Humidity: Operate and store the device within the specified temperature (0~60℃ operation, -10~60℃ storage) and humidity (5%-90% non-condensing) ranges.
- Power Off Safely: Always power off the device correctly before unplugging it or during extended periods of non-use.
9. Warranty and Support
The UGOOS X5M PRO TV Box comes with a 12-month manufacturer's limited warranty for defective items. This warranty does not cover items damaged or misused after receipt.
If you encounter any problems with the product, delivery, or service, please contact the seller directly. Provide a detailed description of the issue, and they will respond within 24 hours to assist you. Please do not open a dispute directly without first contacting support.
