AUBESS Tuya ZigBee Gateway Hub Instruction Manual

1. Introduction

The AUBESS Tuya ZigBee Gateway Hub serves as the central bridge for your smart home ecosystem, connecting various ZigBee-enabled devices to your existing 2.4G WiFi network. This wireless gateway allows for seamless integration and control of smart switches, sensors, lights, and more, all managed through the Smart Life or Tuya Smart App. It also supports hands-free voice control via Amazon Alexa and Google Home Assistant, enabling a fully linked and automated smart home experience.

2. Specifications

3. Package Contents

Please check the package carefully for the following items:

• 1 x AUBESS Tuya ZigBee Gateway Hub
• 1 x User Manual
• 1 x USB Data Cable

4. Setup Instructions

The AUBESS Tuya ZigBee Gateway Hub is designed for easy, plug-and-play installation without the need for network cables. Follow these steps to set up your gateway:

1. Power On: Connect the provided USB data cable to the gateway and plug it into a 5V/1A USB power adapter (not included) or a compatible USB port. The gateway will power on automatically.
2. Placement: Place the gateway in a central location within your home to ensure optimal coverage for all your ZigBee devices and a stable 2.4G WiFi connection.
3. App Installation: Download and install the "Smart Life" or "Tuya Smart" app from your smartphone's app store (available on iOS and Android).
4. Add Gateway to App:
   • Open the Smart Life/Tuya Smart app and register or log in to your account.
   • Tap the "+" icon in the top right corner to add a device.
   • Select "Gateway" or "Bridge" from the device categories, then choose "Wireless Gateway (ZigBee)".
   • Follow the on-screen instructions to connect the gateway to your 2.4G WiFi network. Ensure your phone is connected to the same 2.4G WiFi network during this process.
   • The gateway will enter pairing mode (indicated by a blinking light, refer to app for specific light patterns).
   • Once successfully added, you can rename the gateway and assign it to a room.
5. Add ZigBee Devices:
   • From the gateway's control panel in the app, select "Add subdevice" or similar option.
   • Put your ZigBee device (e.g., sensor, switch) into pairing mode (refer to the device's manual for specific instructions).
   • The gateway will automatically discover and add the ZigBee device.
   • Repeat for all your ZigBee devices. The gateway supports connecting approximately 30-50 devices.

5. Operating Instructions

Once your AUBESS Tuya ZigBee Gateway Hub and ZigBee devices are set up, you can begin to enjoy the benefits of a smart home.

5.1 App Remote Control

Use the Smart Life or Tuya Smart app on your smartphone to control all paired ZigBee devices from anywhere, at any time. The app allows you to:

• Turn devices on/off.
• Adjust settings (e.g., light brightness, color).
• View device status (e.g., sensor readings).
• Create groups of devices for simultaneous control.
• Reset devices.

5.2 Hands-Free Voice Control

The gateway is compatible with Amazon Alexa and Google Home Assistant, allowing you to control your smart devices using voice commands. To enable voice control:

1. Ensure your Amazon Alexa or Google Home device is set up and connected to the same WiFi network as your gateway.
2. In the Alexa or Google Home app, enable the "Smart Life" or "Tuya Smart" skill/service.
3. Link your Smart Life/Tuya Smart account with Alexa/Google Home.
4. Discover devices. Once discovered, you can use commands like "Alexa, turn on the smart socket" or "Hey Google, dim the living room light."

5.3 Intelligent Scene Linkage

Create automated scenarios by linking your ZigBee devices and other WiFi devices within the Smart Life/Tuya Smart app. This forms a comprehensive smart home linkage for enhanced convenience and energy efficiency.

Examples of intelligent scene linkages:

• Automatic Lighting: Combine a ZigBee Gateway, a ZigBee Door Sensor, and a Smart Bulb. When the door sensor detects entry, the smart bulb automatically turns on.



• Climate Control: Link a ZigBee Gateway, a ZigBee Temperature and Humidity Sensor, and an IR universal remote control (for AC). If the temperature exceeds 30℃, the air conditioning automatically turns on to cool the room.



• Humidity Management: Connect a ZigBee Gateway, a ZigBee Temperature and Humidity Sensor, and a Smart Humidifier. When the sensor detects dry conditions, the humidifier automatically activates to adjust room humidity.

6. Maintenance

To ensure the longevity and optimal performance of your AUBESS Tuya ZigBee Gateway Hub, please follow these maintenance guidelines:

• Cleaning: Gently wipe the device with a soft, dry cloth. Do not use liquid cleaners or abrasive materials, as they may damage the surface or internal components.
• Environment: Keep the gateway in a dry environment, away from direct sunlight, extreme temperatures, and high humidity. Avoid placing it near heat sources or in areas with poor ventilation.
• Power Supply: Use only the specified 5V/1A USB power supply. Using an incorrect power adapter may damage the device.
• Firmware Updates: Regularly check the Smart Life/Tuya Smart app for firmware updates for the gateway. Updates can improve performance, add new features, and enhance security.
• Avoid Obstructions: Ensure the gateway is not obstructed by large objects that could interfere with its wireless signals.

7. Troubleshooting

If you encounter issues with your AUBESS Tuya ZigBee Gateway Hub, refer to the following common problems and solutions:

• Gateway cannot connect to WiFi:
  • Ensure your WiFi network is 2.4GHz. The gateway does not support 5GHz WiFi.
  • Check if the WiFi password entered in the app is correct.
  • Make sure the gateway is within range of your WiFi router.
  • Restart your WiFi router and the gateway, then try pairing again.
  • Ensure your phone is connected to the 2.4GHz WiFi network during the pairing process.
• ZigBee devices cannot be added to the gateway:
  • Ensure the ZigBee device is in pairing mode (refer to the device's manual).
  • Make sure the ZigBee device is within range of the gateway.
  • Check if the ZigBee device is compatible with the Tuya ZigBee HA 3.0 protocol.
  • Try resetting the ZigBee device and the gateway, then attempt to add it again.
  • Verify that the gateway has not reached its maximum device limit (30-50 devices).
• Voice control not working:
  • Confirm that the "Smart Life" or "Tuya Smart" skill/service is enabled in your Alexa/Google Home app.
  • Ensure your Smart Life/Tuya Smart account is correctly linked to Alexa/Google Home.
  • Check if the device names in the Smart Life/Tuya Smart app match the names you are using for voice commands.
  • Verify that your Alexa/Google Home device is online and functioning correctly.
• App shows device offline:
  • Check the gateway's power supply and WiFi connection.
  • Restart the gateway and your WiFi router.
  • Ensure the Smart Life/Tuya Smart app is updated to the latest version.

8. User Tips

While no specific user reviews or Q&A were provided, here are some general tips for optimizing your smart home experience with the AUBESS Tuya ZigBee Gateway Hub:

• Network Stability: For the best performance, ensure your 2.4G WiFi network is stable and has good coverage throughout your home.
• Device Naming: Use clear and simple names for your devices in the app, especially for voice control, to avoid confusion.
• Scene Automation: Experiment with different scene automation rules in the app to create routines that simplify your daily life (e.g., "Good Morning" scene to turn on lights and adjust thermostat).
• ZigBee Mesh Network: Remember that ZigBee devices often form a mesh network. Placing powered ZigBee devices strategically can extend the range and reliability of your network.

9. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the documentation provided at the time of purchase or contact the seller directly. Keep your purchase receipt as proof of purchase.