Benton Portable 3G 4G LTE Router M100 User Manual

1. Introduction

Thank you for choosing the Benton Portable 3G 4G LTE Router M100. This device provides high-speed mobile internet access, allowing you to connect multiple wireless devices simultaneously. Its lightweight and portable design makes it ideal for travel, car use, and various indoor and outdoor activities. This manual will guide you through the setup, operation, maintenance, and troubleshooting of your new router.

2. Safety Information

• Do not expose the device to extreme temperatures, direct sunlight, or high humidity.
• Keep the device dry. Do not immerse it in water or other liquids.
• Avoid dropping or subjecting the device to strong impacts.
• Use only approved chargers and accessories.
• Do not attempt to disassemble or repair the device yourself. Contact customer support for assistance.
• Keep out of reach of children.

3. Package Contents

Please check the package for the following items:

• Benton Portable 3G 4G LTE Router M100
• 3000mAh Lithium Battery
• USB Charging Cable (assumed)
• User Manual (this document)

4. Product Overview

The Benton M100 router features a compact design with an LCD display for essential information and built-in dual antennas for stable connectivity.

Figure 1: Router Components and LCD Display

Device Features:

• LCD Colorful Display: Shows battery status, 4G signal strength, WiFi user count, data flow usage, and time.
• Power Socket: For charging the device.
• WPS Function Keys: For quick and secure connection to WPS-enabled devices.
• Built-in Dual Antenna: Enhances signal reception and stability.
• Dimensions: Approximately 10cm (length) x 6.3cm (width) x 1.3cm (thickness).

5. Setup Instructions

Follow these steps to set up your Benton M100 router:

5.1. SIM Card and Battery Installation

1. Open the back cover of the router.
2. If a battery is already present, remove it to access the SIM card slot.
3. Insert your required-size SIM card into the designated SIM card slot. Ensure correct orientation as shown in the diagram.
4. If your SIM card has a PIN code or lock, you must disable it using a mobile phone or by contacting your communication operator before inserting it into the router. The router does not support eSIM, IOT SIM, or Roaming SIM cards.
5. Insert the 3000mAh Lithium Battery into its compartment.
6. Replace the back cover.

Figure 2: SIM Card and Battery Installation

5.2. Initial Power On and WiFi Connection

1. Press and hold the power key for more than 5 seconds until the LCD lights up. Release the button.
2. Press the power key again briefly. The WiFi name (SSID) and password will display on the LCD screen.
3. On your mobile device (phone, laptop, etc.), go to WiFi settings.
4. Select the WiFi network name that begins with "BT4G" or "sscz" (as displayed on the router's LCD).
5. Enter the WiFi password when prompted.

5.3. Web Interface Configuration

For advanced settings and to ensure proper internet access, configure the router via its web interface:

1. Access Web UI: After connecting to the router's WiFi, open a web browser on your connected device. Enter the Web UI IP address (usually found on a label on the router) into the address bar and press Enter.
2. Login: Enter the username and password. For most LTE routers, these are "admin" for both. If different, check the label on your router.


Figure 3: Web UI Login Screen

3. Check Internet Status: Navigate to the Internet Status section to verify if the router is detecting your SIM card's data. If no data is shown, contact customer support.
4. Check WiFi Status: Confirm the WiFi status is active and broadcasting.

Figure 4: Web UI Internet and WiFi Status
5. Choose Network Mode: In the settings, select "4G only" as the network mode. If you experience no network connection in this mode, it may indicate a weak or absent 4G signal in your current location, suggesting a 3G signal might be available instead.


Figure 5: Web UI Network Mode Selection

6. APN Management: Go to APN Management and enter the APN (Access Point Name) information for your SIM card. This is crucial for the router to access the internet. If you don't know your APN settings, contact your communication operator. Without correct APN settings, the WiFi will connect but there will be no internet access.


Figure 6: Web UI APN Settings

7. Change WiFi Name and Password (Optional): For security and personalization, you can change the default WiFi name (SSID) and password in the WLAN Basic Settings section.

Figure 7: Web UI WLAN Basic Settings

6. Operation

6.1. Connecting Devices

Your Benton M100 router can connect up to 10 wireless devices simultaneously. This includes mobile phones, laptops, game consoles, smart assistants (like Google Assistant, Alexa), and various streaming devices.

Figure 8: Connecting Multiple Wireless Devices

6.2. Battery Life

The router is equipped with an upgraded 3000mAh Lithium Battery, providing 8-12 hours of working time and up to 40 hours of standby time. This ensures reliable WiFi access for extended periods, whether indoors or outdoors.

Figure 9: Battery Performance

6.3. Security

The Benton M100 router adapts WPA/WPA2 encryption technology to protect your WiFi network and data from unauthorized access and unknown wireless devices, ensuring a secure connection.

Figure 10: High Security Features

7. Maintenance

• Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid or aerosol cleaners.
• Storage: When not in use for extended periods, store the device in a cool, dry place.
• Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge it regularly, even if not in active use.

8. Troubleshooting

• No Internet Connection (WiFi connected):
  - Ensure your SIM card does not have a PIN code/lock enabled. Disable it via a phone or your operator.
  - Verify that the correct APN settings are entered in the router's web interface. Contact your communication operator for the correct APN information.
• No 4G Signal:
  - If you select "4G only" mode and have no network, it might indicate a weak or absent 4G signal in your area. Try moving to a location with better signal coverage or switch to a mixed 3G/4G mode if available.
• SIM Card Not Recognized:
  - Ensure the SIM card is inserted correctly and is of the required size.
  - Confirm that the SIM card is not an eSIM, IOT SIM, or Roaming SIM, as these are not supported.
• Device Not Working in North America:
  - This router is designed for use in Asia, Europe, Africa, and South America. It is not compatible with networks in North American countries.
• Slow Speeds:
  - The advertised speeds (DL 150Mbps, UL 50Mbps) are theoretical maximums. Actual speeds may vary based on network conditions, signal strength, and operator services.

9. Specifications

Figure 11: Detailed Product Specifications

10. User Tips

• Check Frequency Bands: Before purchasing or using, always contact your local communication operator to confirm the accurate LTE frequency bands in your area. Ensure they match the bands supported by the router (EU Version: FDD B1/B3/B5/B7/B8/B20, TDD B38/B39/B40/B41, WCDMA B1/B8).
• Disable SIM PIN: If your SIM card has a PIN code or lock, disable it on a mobile phone or through your operator before inserting it into the router. This is a common reason for the router not recognizing the SIM.
• Configure APN: The router needs correct APN (Access Point Name) information to connect to the internet. Obtain this from your communication operator and enter it in the router's web interface.
• Understand Speed: The stated 150Mbps is a theoretical maximum transmission rate. Actual internet speeds will vary based on your network provider, signal strength, and environmental factors.
• Regional Compatibility: Be aware that this EU version of the router is not compatible with networks in North American countries.

11. Warranty and Support

The Benton Portable 3G 4G LTE Router M100 comes with a 12-month warranty and quality guarantee. If you encounter any issues or have questions regarding your device, please do not hesitate to contact Benton Global Store customer support for assistance.

Figure 12: Customer Support Information