SOYES XS12

SOYES Android 10.0 Mini Smartphone User Manual

Model: XS12

1. Introduction

Thank you for choosing the SOYES Android 10.0 Mini Smartphone. This compact and powerful device is designed for convenience and functionality, offering a full Android experience in a credit card-sized form factor. This manual will guide you through the setup, operation, and maintenance of your new smartphone.

SOYES XS12 Mini Smartphone with key features listed
The SOYES XS12 Mini Smartphone, highlighting its compact size and key specifications.
SOYES Mini Smartphone in hand, emphasizing its small and portable design
Small and portable design of the SOYES Mini Smartphone.

2. Package Contents

Please check the box for the following items:

  • SOYES Android 10.0 Mini Smartphone
  • USB Cable
  • User Manual
  • Display Protector
  • Phone Case
  • SIM Ejector Tool
Contents of the SOYES Mini Smartphone package, including phone, box, cable, manual, screen protector, case, and SIM ejector tool
All items included in the SOYES Mini Smartphone package.

3. Setup

3.1. Inserting SIM Card(s) and Memory Card

  1. Locate the SIM card tray on the side of your phone.
  2. Use the provided SIM ejector tool to gently push into the small hole on the tray until it pops out.
  3. Carefully place your Micro SIM card(s) into the designated slots. This phone supports two SIM cards.
  4. If you are using a TF (MicroSD) memory card, note that its slot is shared with one of the SIM card slots. Insert the TF card into the appropriate slot.
  5. Gently push the tray back into the phone until it clicks into place.
Close-up of the SOYES Mini Smartphone showing the dual SIM card trays
The phone supports dual SIM cards, with one slot shared for a TF memory card.

3.2. Initial Charging and Power On

  1. Before first use, fully charge your smartphone. Connect the provided USB cable to the phone's Type-C port and the other end to a 5V charging adapter (not included).
  2. Once charged, press and hold the power button (located on the side) until the screen lights up.
  3. Follow the on-screen instructions to complete the initial setup, including language selection, Wi-Fi connection, and Google account setup.
SOYES Mini Smartphone charging, showing 2000mAh battery and fast charging capability
The phone features a 2000mAh battery with fast charging support.

4. Operating Instructions

4.1. Basic Navigation

The SOYES Mini Smartphone features a 3.0-inch IPS touch screen. Navigate by tapping, swiping, and pinching gestures. The Android 10.0 operating system provides a familiar and intuitive user interface.

SOYES Mini Smartphone screen displaying 3.0-inch HD resolution and pixel density
The 3.0-inch HD IPS screen offers a clear display.

4.2. Calls and Messaging

Use the Phone app to make calls and the Messaging app for SMS. The phone supports dual SIM cards, allowing you to manage two numbers simultaneously.

4.3. Camera Usage

Your smartphone is equipped with a 5MP front camera and a 13MP rear camera. Open the Camera app to capture photos and videos. The AI smart camera features a 120-degree wide-angle shot for comprehensive scenes.

SOYES Mini Smartphone showing front-facing beauty camera features
The front-facing camera includes beauty features for enhanced selfies.
SOYES Mini Smartphone highlighting the 13MP rear HD camera with AI smart features
The 13MP rear HD camera captures a vast world with AI intelligent wide-angle capabilities.

4.4. Connectivity

The phone supports 4G LTE network, Wi-Fi (802.11a/b/g/n 2.4GHz/5GHz), and Bluetooth 4.0. Connect to available networks and devices through the Settings menu.

4.5. OTG Functionality

The SOYES Mini Smartphone supports OTG (On-The-Go) functionality, allowing you to connect USB devices such as flash drives or external keyboards directly to your phone (requires an OTG adapter, sold separately).

4.6. Face Unlock

For quick and secure access, the phone features AI facial recognition. Set up Face ID in the Security settings to unlock your device by simply looking at it.

SOYES Mini Smartphone demonstrating AI facial recognition for quick unlock
AI Facial Recognition provides quick and secure unlocking.

4.7. Mobile Payment

The device supports mobile payment solutions through QR code scanning, including Health Code, Boarding Code, and payment apps like WeChat and Alipay.

SOYES Mini Smartphone showing various mobile payment and code scanning functions
The phone supports various QR code scanning functions for health, boarding, and payments.

4.8. Media and Storage

Enjoy HD movies, videos, and music with the phone's mass storage capabilities. The high-quality acoustic system enhances your audio experience.

SOYES Mini Smartphone illustrating mass storage for movies, photos, and apps
Mass storage allows for easy access to movies, photos, and applications.
SOYES Mini Smartphone showing acoustic features for music playback
High-quality acoustic system for an immersive music experience.

4.9. Product Overview Video

A short video showcasing the SOYES Mini Smartphone's design and features.

5. Maintenance

5.1. Battery Care

  • To prolong battery life, avoid extreme temperatures.
  • Do not fully discharge the battery frequently.
  • Use only compatible chargers (5V adapter recommended).

5.2. Screen and Body Care

  • Use the provided screen protector and phone case to prevent scratches and damage.
  • Clean the screen with a soft, lint-free cloth. Avoid harsh chemicals.
  • The phone features a high-strength glass rear cover for durability.
SOYES Mini Smartphone highlighting its high-strength glass rear cover for protection
The high-strength glass rear cover provides robust protection.

6. Troubleshooting

  • GPS Signal Issues: GPS functionality requires a very strong network signal to operate effectively. Ensure you are in an area with good network coverage.
  • Phone Not Turning On: Ensure the battery is sufficiently charged. If the issue persists, try a hard reset (consult online resources for Android hard reset procedures).
  • Slow Performance: Close unused applications, clear cache, or consider a factory reset if performance significantly degrades. Back up your data before a factory reset.
  • Alarm Function: The phone supports alarms even when powered off. Ensure your alarm settings are correctly configured.

7. Specifications

FeatureSpecification
Operating SystemAndroid 10.0
CPU ModelMTK6750 Octa Core
RAM & ROM Options2GB RAM + 16GB ROM, 3GB RAM + 32GB ROM, 3GB RAM + 64GB ROM
Display Size3.0 inches
Display Resolution480x854
Screen MaterialIPS
Front Camera5 MP
Rear Camera13 MP
Battery Capacity2000mAh (Non-detachable Polymer Battery)
Charging InterfaceType-C
SIM Card Quantity2 SIM Card (Micro SIM)
Memory Card TypeShared with SIM slot (up to 64GB TF Card)
Cellular Network2G, 3G, 4G LTE (GSM, CDMA, WCDMA, FDD, TDD bands)
Wi-Fi Transmission Standard802.11n 2.4GHz/5 GHz, 802.11n 2.4 GHz, 802.11b/g, 802.11a
Bluetooth VersionYES (Bluetooth 4.0)
GPSYes (requires strong network signal)
OTGYes
Dimensions89.5*45.5*11.5 mm
Weight80g (phone) / 225g (phone+accessories)
LanguagesEnglish, French, Spanish, Portuguese, Italian, German, Dutch, Hungarian, Russian, Arabic, Greek, Romanian, Bulgarian, Turkish, Vietnamese, Czech, Persian, Indonesian, Malay, Thai, Philippine, Hebrew, Cambodian, Khmer, Korean, Japanese
SOYES Mini Smartphone parameter table showing detailed specifications
Detailed parameters and specifications of the SOYES Mini Smartphone.

8. User Tips

  • Charger Compatibility: The package does not include a power adapter. Please use a standard 5V charging adapter for optimal charging.
  • GPS Performance: For accurate GPS navigation, ensure you have a strong and stable network connection. GPS performance can be affected by weak signals.
  • Memory Expansion: The phone's external memory card slot is shared with one of the SIM card slots. Plan your usage accordingly if you need both dual SIM and expanded storage.
  • Compact Size: The credit card-sized design makes it highly portable and easy to fit into any pocket.
SOYES Mini Smartphone next to a credit card, illustrating its compact size
The SOYES Mini Smartphone is credit card-sized, fitting easily into any pocket.

9. Warranty and Support

For any product-related issues, technical support, or warranty claims, please contact the SOYES Official Store directly through the platform where you purchased the device. Provide your order details and a clear description of the issue for prompt assistance.


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